Unreliable, difficult, don't recommend
I ordered a mampara from them on the Leroy Merlin website. I had hired a professional to install it, and I ordered it 3 weeks ahead of the date they were coming, and it was supposed to arrive at least 1 week before. When the delivery window passed without any updates, I contacted them to ask about the status of my order. Turns out the delivery company refused to deliver to my address because of narrow streets (fair enough, but nonetheless I have received many other deliveries of furniture and large appliances here over the years without any problems). They said I would have to collect it from their warehouse or meet up with them at a different location; but I live alone and don't have a car, so these were not viable options for me. Time was running out before I was supposed to have this installed, so I informed them that I needed to cancel the order and receive a refund. I had to insist a lot and waste a lot of time before they finally did the right thing.








