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3.2
1 review
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Die Bearbeitung einer Reklamation war leider sehr unterirdisch. Statt eines Ersatzproduktes hätte ich eine Retoure anmelden, den Artikel zurücksenden sollen etc. - alles sehr umständlich. Da die Retourenfrist auch schon abgelaufen war, hatte ich noch eine Rückfrage zum Prozess, bis heute keine Reaktion mehr von dem Shop. Sehr schade.
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