Be More Geek! Reviews 

806
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, customers consistently report an excellent experience with this company. Reviewers frequently highlight the professional and helpful staff, who make the selling process easy and pleasant. The service is consistently praised for its efficiency, with many people appreciating the quick responses and clear communication. Customers find the payment process to be very fast and fair, often receiving funds within a day or two of acceptance. Many consumers appreciate the straightforward and hassle-free process, making it simple to sell their collections. People frequently recommend this company, expressing high satisfaction and a willingness to use their services again.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting it as fantastic, excellent, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Product

Consumers find the process of selling their Funko Pop collections to be positive, often citing the ease and... See more

Payment

Reviewers highlight positive aspects of payment, consistently praising its speed and efficiency. Many... See more

Response time

Customers consistently note positive experiences with response times, highlighting quick replies to inquiries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emailed regarding selling some Harry Potter Funko Pops. Had a quick reply back from Carl. Professional throughout our discussions and helpful in every step in trade in. Final quote received quickly af... See more

Rated 5 out of 5 stars

Hi . I had a collection of pops which I wanted to sell, contacted the firm & arranged with Carl to have them collected . Gave me a approx value , depended on final condition etc . Arranged d... See more

Rated 5 out of 5 stars

Well I have to say "sheer professionalism" The staff were polite and kept you updated on progress. Answering all my queries. The procedure was simple. Pack the items well and take them to the nearest... See more

Rated 5 out of 5 stars

Sold a bunch of pops with these guys and they were really friendly and communicative about everything. Answered any questions I had, made posting the pops to them super easy, gave a great quote & reci... See more


Company details

  1. Collectibles Store
  2. Gift Shop
  3. Toy Store

Written by the company

Be More Geek! showcases a mind blowing range of film, TV and gaming merch and collectables including POP's, T-Shirts, action figures and more!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(806)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Disappointing response to a damaged item:

Update: updated my review as now the problem has been resolved. Thank you.

I’ve been a loyal customer with Be More Geek. Having spent thousands of pounds clearly means nothing to them. They never had any issues with me. Unfortunately I’m disappointed at Paul’s response to a figures limb unexpectedly snapping and then using the “accidental damage” line when I know for a certain fact that’s not the case at all. I’m a collector and take pride of my items I spend high amounts on. Given this response from Paul this warrants my 1 star review. I had trusted this company for so long and had no issues but unfortunately the trust has now ended and I don’t trust them when an item breaks through no fault of my own and they refuse to do anything about it.

December 31, 2025
Unprompted review
Be More Geek! logo

Reply from Be More Geek!

Thank you so much for the lovely feedback Liam!

Advertisement
Rated 1 out of 5 stars

Would’ve give zero stars if possible

Would’ve give zero stars if possible, refund available but only as credit note, paid cash and wanted cash refund. Why isn’t this stated at time of purchase?Would this really be so difficult?

December 23, 2025
Unprompted review
Be More Geek! logo

Reply from Be More Geek!

Hi Linda,

Sorry to hear you were disappointed with the outcome.

Our returns policy is clearly displayed throughout the store and on our website prior to purchase. As stated, refunds for non-faulty items are issued as exchanges or credit notes rather than cash refunds, which is standard practice for us.

If you’re happy to share further details about when this took place, we’d be glad to look into it further.

Kind regards

Be More Geek

Rated 5 out of 5 stars

Very professional

Very professional and quick service. Fair price offered for my collection. I would highly recommend these guys for future selling and buying. Phone calls throughout to keep me updated on the process excellent service

December 24, 2025
Unprompted review
Be More Geek! logo

Reply from Be More Geek!

Thank you so much Adam!

Rated 5 out of 5 stars

Pop Collection

Arranged a pop collection & had a great experience. Was kept up to date regularly, collection & payment came through quickly. No complaints

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Contacted Be More Geek about a collection of Funko Pops I was looking to sell. They responded quickly with their offer (that I accepted) and other relevant information. With over 100 Pops I took advantage of their own collection service. The whole process from start to finish was very quick and simple and you were always dealing with friendly and knowledgeable staff. I would highly recommend if you have a collection of Pops for sale.

December 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great staff and service

Staff are very friendly and helpful and are very quick when responding to questions. Would highly recommend as they have been fantastic to deal with and we would definitely be back in the future.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service 100%

Five stars isn't enough! I am so grateful for the exceptional service provided by Andy and Paul they were genuinely supportive and the level of care and assistance was fantastic. Thank you for making my experience so positive." I will have one happy grandson at Christmas 🎄🎁

November 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Got my first offer and labels on the same day as I first contacted them.sent them on the 21/11/25. Got my final offer yesterday which was more than i thought I would get as i had a lot of standard pops and the money is in the bank today.i would definitely recommend to anyone.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Selling numerous funko pops…

Used this company as I had 67 funko pops to sell as just didn't have the room for them anymore. They were extremely quick to answer my emails for a quote. Very polite and professional guy who dealt with my enquiries. Great they paid for me to send my funkos to them through use of pre paid labels. They received them next day. Extremely reasonable cash offer for my funkos money paid into my bank within 24 hours. Highly recommended company would use them again . Thanks for your speedy and reliable service.

November 19, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Won’t ship to Northern Ireland.

Don’t bother ordering from them if you are in Northern Ireland, they’ll take the order & then cancel it.

November 19, 2025
Unprompted review
Be More Geek! logo

Reply from Be More Geek!

Hi Andrew. We do have issues with sending certain items to Northern Ireland dependent on the size/dimensions of the item. This is likely why this order may have been cancelled.

I apologise about this experience if this is what has happened and if we are able to resolve it for you then we will. If you haven't already could you please reach out to our web team or respond to the information request I have sent.

Many thanks

Be More Geek

Rated 5 out of 5 stars

selling back

I used the buyback section within the metrocentre shop, bringing back 40 pops. They were efficient in their evaluation and very kind.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service, great company to deal with

I had amazing service and a great experience dealing with Carl from BMG! He responded quickly and clearly to my emails, explaining the process. I got a fair offer once they had checked my pop collection, which aligned with the estimate given from them seeing the photos, so I was happy to accept, and the payment was in my account the following morning. Couldn’t ask for better service!

November 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

selling my collection was a breeze

Contacted the team about selling my collection, quick response, communication between myself and the team was good. The process from start to finish was a polite, smooth experience and was able to get a fair price as well.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, really good people. I can fully recommend them. Collection was smooth, fair price given too

November 6, 2025
Unprompted review
Rated 4 out of 5 stars

Snappy, Informative and Patient

Had a collection of pop figures to sell and got in touch via Messager. Replies where snappy, informative and they were patient. I got send the delivery labels and got them sent off. Heard back within a few days.

November 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look