BeMoto Bike Insurance Reviews 8,722

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,408 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and professional, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the straightforward process and quick resolution of their inquiries. Reviewers also found the pricing to be competitive and satisfactory, often securing good deals for their insurance needs. However, some customers experienced issues with pricing discrepancies, where an initial quote was later increased, and expressed dissatisfaction when the company was unwilling to honor the original price or escalate the matter to a manager. These instances led to a feeling that customer service was not prioritized, especially after years of loyalty.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, politeness, and... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as excellent, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting great deals and competitive... See more

Subscription

Clients share positive opinions on subscription renewals, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A follow-up contact by me (already had a specimen quote, now did the real thing) . As I've always found with BeMoto, a bright and cheerful agent (Isabella)dealt with my policy amendment. I've used... See more

Rated 5 out of 5 stars

The Lady who dealt with my call, was fantastic. She was polite, knowledgeable and professional. The price of the insurance was good, but without first class people to deal with the customers, it me... See more

Rated 5 out of 5 stars

Unfortunately I called at a very busy time and it took ages before I got through to an advisor - However there was an option to receive a call-back which I didn't opt for so it's my own fault. Once I... See more

Rated 5 out of 5 stars

Have used BeMoto several times for my bike insurance .Talking to a very helpful , chirpy guy called Manny who was very thorough and helpful with my enquiry . All sorted in short while and a friendly... See more


Company details

  1. Motorcycle Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

BeMoto Bike Insurance for any Motorcycle: Multibike, Modified, Classic, Modern Classic, SORN, Track Bikes, Dirt Bike, Quads and Trikes


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Pleasure to deal with

Very cheery call with Manny who helpfully updated my address on my policy. They may not always be the absolute cheapest quote on a comparison site, but helpful staff, great extras with their Titanium policy and no mid-term fees for making adjustments mean I'll be staying with them for years to come!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Isabella was great!

Isabella was very quick, helpful and informative. She listened to my comments and executed the renewal transaction very professionally!

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

confused no longer

I wished to add a second bike to my policy but as my current policy wasn't due to be renewed until June i was unsure wether to take out a multibike policy or have two seperate ones. i contacted BeMoto and spoke to a very helpful lady called Isabella who looked at the options and was able to change my policy to have both for minimal cost all the actions were smoothly actioned so big thanks to her and BeMoto!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Consistently great service.

Consistently great service.

After a few call-routing questions from the robo-handler, straight through to a human (Isabel today) ready and able to help.

No time on hold, no time waiting, just good, reliable local customer service.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

BeMoto Bike Insurance Renewal.

Most companies want you to do everything online and it is so pleasant to talk to a person. My renewal contact was Manny and he was a pleasure to deal with, efficient, polite, friendly and knowledgeable. BeMoto gave a good renewal price and Manny provided quality service.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support

Spoke with two representatives today, Manny and Sanam, who helped me unpick some complicated policy issues and deliver new quotes. I was impressed by their patience and knowledge. Many thanks!

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

I had a 45minute chat with Ryan regarding the options for insuring my custom build bike which resulted in my purchasing the 'carbon' cover for a very reasonable price. He was very knowledgeable and gave good advice. I would recommend this company.

March 24, 2026
Unprompted review

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