BeMyEye Reviews 

This app is supposedly a way to make extra money by taking on missions to take photos of restaurant menus, shop displays etc, but when you submit, they don’t pay out, and they lie that you haven’t included certain pictures when you have included them. If you appeal against the decision, they lie again. Their photo feature to capture wider displays is not user friendly.

They dont payout, they waste your time and hardly ever approve the missions. Outof 15 missions ive had £8 approved. Their guidance is unclear. I Wouldn’t bother wating your time. Thier are much better companies to work for. I would avoid at all cost! Once i’ve got my payment ive been waiting for for 3 months, I am deleting my app!

BeMyEye had made my dream come true. All the account team and Amiable Trinity just approved my payment again. Now, a new car................................... for more tasks on BeMyEye. Thank you, great team, for putting a smile on my face this morning. I just received the payout NOW NOW NOW. I am speechless.

Guys, just believe and wait for your payments. BeMyEye has NEVER denied any of my payouts. I got all the payouts as promised

Thank you so much.

Repeated withdrawal delays and unacceptable payment processing times

I have had repeated issues with withdrawals from this platform, and I am extremely disappointed with how they handle payments.

I requested a withdrawal on September 14th, and as of October 14th, I still have not received my money in my PayPal account. The stated processing time is up to 10 business days, yet it has now been a full month.

What makes this even more frustrating is that this is not a one-time issue. This happens every single time I request a withdrawal. There seems to be a recurring problem with their payment process, and there is no acceptable reason why users should repeatedly have to wait far beyond the advertised timeframe.

To make matters worse, I have earned additional money that I want to withdraw, but I cannot request another payment until the previous one has been completed. This means I am effectively prevented from accessing money I have already earned because of their ongoing delays.

If you advertise a withdrawal processing time of up to 10 business days, you should be able to meet that timeframe or provide a clear and honest explanation when you cannot.

The lack of reliability and transparency is extremely frustrating. I want my money paid out within the stated timeframe, and I expect a proper explanation for these repeated delays.

Please improve your payment process and stop making users wait weeks longer than promised to receive their own money.

Like everyone else, I am not getting paid but to add salt to the wound, they never bother to respond. In fact their app seems to be created, like all apps, to avoid any actual interaction or feedback in the users favour. I have sent countless messages and emails and had not one response. I think they are a scam. The number of negative reviews on this says it all.

I am so aggravated with this app. I'll be honest, it used to be amazing. The missions were great and the payout was quick. But I've been waiting 3 weeks for a payout. Customer support only says there's a delay... Well no sh*t Sherlock. Now I'm finding out there was a security breach; and only because I doing more research. Tell me how you're still assigning missions but you're not paying??? This is ridiculous. Fix it.

27.09.2026 Edit: This is now the third time I have experienced serious problems getting paid by BeMyEye. I complete the missions, follow their requirements and provide all the evidence requested, yet when it comes to actually paying for approved work, I am left waiting and chasing my money.
After my previous review, I was told that the payment process had been improved, so I decided to give BeMyEye another chance. Unfortunately, nothing appears to have improved. Once again, my payment is delayed.
What frustrates me most is the double standard. Shoppers are expected to follow every detail precisely and reports can be questioned or rejected over photos or small issues. In return, I expect the company to meet its own responsibility and pay people promptly for work that has been completed and approved.
Three payment problems are enough for me. Once I receive the money I am currently owed, I intend to stop using the app. My experience with BeMyEye has been extremely disappointing, particularly because of the repeated payment delays.

Once again, there is a problem with payments. I have completed the work as required, yet I am still waiting several weeks to be paid. This has happened repeatedly and is extremely frustrating. Shoppers complete missions, spend their time and sometimes their own money, so payments should be processed reliably and on time. It is unacceptable to complete work and then have to wait weeks for payment because of recurring payment issues. BeMyEye really needs to improve its payment process and communicate clearly when delays occur.

The application unfairly marks completed missions as incomplete. My "Tomatoes" mission in the Stokrotka store was fully and honestly submitted. It was rejected because there was no physical price tag on the shelf for "Rosmunda tomatoes". I acted professionally: I asked the store assistant for the price and detailed the lack of a price tag in the comments. Instead of accepting this valuable market data, the support team sent a generic reply telling me to "go back to the store". They sent the email in the middle of a working day and gave me a ridiculous 3-hour window (until 18:19) to drop everything, travel back to the store, and take a photo of a price tag that DOES NOT EXIST! Customer support (ticket handled by Mathilda) completely ignores human logic and only relies on the Trinity bot. I demand a contact from a real human being and the payout of my 30 PLN. Ticket ID: #11659155.

I have been doing missions for a fair few years now but they are taking increasingly longer to pay out and not replying to my emails at all. If I receive my current payment then I will not be rushing to do any further missions. Disappointing BeMyEye!!!!

The money was transferred to my account after some time (about a week or two), so it's legit, I just had to remind myself many times... I'll give it 5 stars if the payments are on time.

Do NOT trust this app! They give you a quick first payout (£22.30) just to build false trust and trick you into doing more missions for them.

Once you build up a larger balance, they completely trap your hard-earned money! My second payout request of £73.30 has been stuck on "Your payment is being processed..." for weeks now, with zero updates.

To make matters worse, their customer support is utterly non-existent. I have sent support tickets through the app, but they completely IGNORE their users once they hold your money hostage.

I have completed all my missions with full integrity and quality photos, yet I am left hanging with no payout and no communication.

Process my £73.30 payment immediately!

Lately within the last 8 months they have been taking forever to give me money and this time they are not even responding and they say they respond within the next 24hrs. Now they are just ignoring

FINANCIAL SCAM! DO NOT PAY❗️
REPORT THIS APP IMMEDIATELY❗️
This app has become a total fraud! They let you complete missions, validate your work, but when it’s time to cash out, they block your money using fake "unknown errors." This is pure exploitation of people’s time and effort!I am from Romania, and I am officially starting all legal procedures to hold the owners accountable. I am reporting them to the Romanian Cyber Security Authority (DNSC) and the Police for cyber fraud. I will not stop until this app is completely banned and removed from Google Play!I URGE EVERYONE who has been scammed—both in Romania and across all other countries—TO DO THE SAME! Report this app right now in the Play Store (click the 3 dots in the top right -> Flag as inappropriate -> Deceptive behavior/Scam). File complaints with your national authorities and consumer protection agencies.WE WILL NOT BE SCAMMED! THEY MUST PAY FOR THIS! Spread the word and stop this fraud!

The good: Tasks are easy with clear instructions and are generally approved within 5 days in my experience. It's a great way to get out of the house and pick up a bit of change while you're doing it.

The bad: 0 transparency. FAQs boast instant payouts in most cases, with a wait of up to 5 business days in edge cases. This simply isn't true; I've been waiting 5 business days already, and from what I'm seeing on here, others have waited months. However, this isn't the real issue. What gets me is the refusal to be transparent. Cashflow issues? Fine. Short-staffed? Fine. Issues with your payment processing vendors? Fine. JUST SAY THAT.

The only answers I've gotten from support are cagey suggestions that they're working on it. I refuse to believe that they have no idea how big their payment backlog is, and how long it will take to clear. Just be honest and tell your users roughly when they can expect the funds, as there's 0 chance that you don't have that information, or at least a rough idea of a timeline. BeMyEye could probably halve the amount of negative feedback they get on here if they were just honest about the situation. I genuinely don't care if it takes 2 months to process, just don't tell me it takes less than a week when it clearly doesn't, and evidently hasn't for quite some time.

This is not a company with the integrity to pay the workers in a timely manner. It's past 10 working days in their own T&Cs and no payment. I have previously been paid and I know others have, and this organisation just has a track record of not delivering on its 10 day commitment. It's such a pity and so self-sabotaging on their part, because I would do a lot more tasks if I knew that getting paid was seamless. But as things stand, every time this happens I stop and just chase chase to be paid. No doubt I'll receive their usual generic response to this, and my response in turn to them is that it's simply not good enough; and they've had sufficient time and sufficient feedback that if they wanted to change, they would.

I have had several missions with this company, I have found that the missions are easy if you read and understand what they want exactly before accepting a mission and do exactly what they ask for in said mission. Sometimes, information is lacking a little as far as what to do if items aren't in store. But other than that I have had no problem with payouts or getting information when needed. Great app to make extra money quick.

​I initially gave up on BeMyEye because the day-to-day platform experience was incredibly frustrating. I would spend my time and effort completing jobs, only to have my reports mistakenly marked as "incomplete" due to their incompetent staff approvers. On the rare occasions a job was actually approved, the payouts were significantly delayed. But the abysmal user experience is nothing compared to their blatent disregard for user privacy and security.

​I recently found out through a dark net monitoring service, NOT from the company itself that on July 27, 2026, a BeMyEye database was found circulating online. Over 727,000 email addresses were exposed in a massive breach, along with Social Security numbers, PayPal details, first and last names, addresses, dates of birth and usernames.
​I am absolutely furious. I formally requested that my account be deleted years ago. They obviously ignored my request and retained my information, which is a direct violation of GDPR. They completely failed in their legal obligation to protect my data, failed to honour my right to be forgotten and then failed to notify me that my data had been compromised. I should not have to find out from a third-party dark web monitor that my personal and financial information has been leaked.

​This company has zero respect for your time, your effort or your legal privacy rights. Avoid them at all costs, and if you have ever used this platform, check your credit and dark web monitors immediately.

DON’T USE THIS APP! Of all the mystery shopper apps this one is the absolute worst. It looks ok when you open it and there are always a lot of missions on there. The reason that is is because most mystery shoppers have stopped using it. Approval of missions can take days or weeks. Trying to withdraw your earnings is a nightmare. You will wait months to be paid (if you get paid at all) They have been posting the same cut-and-paste responses to all the trustpilot reviews on here. They’ve apparently been “fixing the payment issues and that it will be fixed soon”. They’ve been saying that on here for over a year. Go back and read the other reviews and their impotent responses. They don’t respond to emails to the support email address they provide. They only really seem to respond to trust pilot reviews. Other mystery shopper apps are far better and actually pay you when you withdraw funds within a day. If I could give BeMyEye zero stars I would.

I have used this company many times and completed many mystery shopping tasks with them.
They used to make payments quite quickly, pay out within 1-2 working days after requesting.
However, this time, I have been waiting almost 2 weeks, and they have so far not even answered my support query.
Edit following response - funny how a public message can get a response. Hut my actual query doesn't. Still no actual update, just vague promises.

This app basically wants you to go to stores and find specific items amd take photos of them ect. The problem is most of the time you need help from someone who works there. I got a list of 90% cigarette brand they wanted me take photos of at a Turkey Hill. I got paid $0 (you get paid per product completion) what was i supposed to do climb behind the counter amd start rummaging and taking pictures getting i. The way while they are trying to ring out customers? BS. Dont waste your time.
#response to Bemyeye's response: 1st of all cigarettes are always behind the counter 2nd of all YOU DONT GET PAID IF YOU DONT TAKE PICTURES OF FOUND ITEMS. like I said, with this and all the other complaints of read ....you decide. Good luck to the people