Benalor Reviews 20

Amazing working with Koyo on our bespoke pieces, she’s detail oriented and understood what I wanted right away. Very responsive, accommodating and overall wonderful experience! Already thinking about my next piece!

Got a ring for my girl friend's birthday and Koyo was incredibly accomodating from start to finish. I was in a rush to get it in time and she ensured to make it happen for me. Will come back!

Koyo was wonderful to work with, she was very detail-oriented, and offered good advice and adjustments for jewellery based on my preferences. She also responded quickly and was patient with all my questions. I look forward to customising more jewellery with her in the future!

Great brand for quality pieces at great prices.

This was my first time customizing a piece of jewelry for myself, and it couldn’t have been a better experience. Koyo went above and beyond to track down the exact shade of tanzanite I wanted for my bracelet. She put so much thought, care, and communication into helping me define my preferences and finalize the design. I really love how it turned out :)

My experience with Koyo at Benalor was absolutely flawless. I commissioned a custom bezel setting tennis choker necklace and was impressed at every single step.

The Design Process: Collaborative and easy. The 3D mock-up was a fantastic way to visualize the piece, and Koyo's design instincts are spot on. I was especially impressed by her creativity in taking four small diamonds I had at home and repurposing them into a gorgeous charm that elevated the necklace.
Communication: Always clear, prompt, and friendly. I was kept informed and felt confident throughout the process.
Customer Service: Incredibly flexible and accommodating, especially when it came to scheduling the final drop-off.
The Final Product: The necklace is absolutely beautiful and expertly crafted.

A 5-star experience from start to finish. I highly recommend Benalor to anyone looking for high-quality, custom jewelry with service to match.

I had an amazing experience with Benalor! Koyo was incredibly attentive and really listened to all my requests and ideas. I loved how detail-oritented they were throughout the whole process, from helping me refine my design to making sure everything would actually work in real life. Their 3D rendering feature was a huge plus, so I knew exactly what I was getting before it was made. Communication was super smooth, they replied quickly, gave constructive feedback, and were completely transparent about pricing. The whole process was much faster than I expected too. Most importantly, the finished earrings turned out absolutely stunning- high quality, shiny, and even prettier than I imagined. I already cannot wait fo rmy next purcahse

Amazing customer service, quick turnaround time, and great quality product! My custom earrings are my everyday go-to!

From the moment I messaged Koyo (the owner/designer) on Instagram to meeting her in person, it was seamless and felt very well looked after. Not to mention the quality is top notch. I will definitely be returning for more stunning pieces!

We were lucky enough to have the full tailored treatment with Koyo, from Teams calls discussing mood boards, to sharing design adjustments and ideas over WhatsApp, to refining the final design over a coffee. She was very efficient and engaging throughout, and her passion for her business really shines through.

We can’t recommend Benalor enough, and we’re already looking forward to our next encounter!

Customized a set of Huggie earrings - whole experience was really smooth with great design recommendations and professional customer service along the way!

Koyo was very helpful with my first experience at Benalor. She sent me a complimentary ring sizer proactively which helped a lot as I was unsure about my size. During the whole experience, she gave me different advises and gave me confidence that my ring will look great. Turned out my ring looks stunning and very sparkly, I was super satisfied with the outcome and the price. A very pleasant experience with Benalor!!!

Koyo was so efficient and so open to taking on my ideas and was truly a pleasure to work with. I look forward to creating many more custom and unique personal pieces with her!

Koyo is great to work with. She’s patient and creative throughout the process and very efficient! I love my custom ring with the charms and removable connectors, which I can wear in so many different ways.

I stumbled upon this customisable jewelry brand on Instagram while searching for something unique to complement my style, and I couldn't be happier with the experience. Koyo not only understood my aesthetic but also was so eager to design my concept with me, making the brainstorming session such a fun experience!

From the initial consultation to the final product, every step was filled with creativity and attention to detail.

The end result? A stunning piece of jewelry that not only reflects my personality but also captures the essence of my style effortlessly. Thank you to Koyo and her team for designing and producing my one-of-a-kind jewelry piece :)

Koyo has been the best in helping out on designs and being very professional and friendly through out the whole process - 100% would recommend her if you want something that would last a life time!

Designed my wedding band with Benalor and it was a wonderful, seamless experience. Loved working with the team and the quality is amazing! Would love more pieces from them in the future

Loved working with Benalor! Quality and service is unmatched. They go above and beyond to make sure you are 100% happy with your piece. No design is too complicated for them! Also love the honest pricing and they’re willing to work within the budget

Good quality! The piece is exactly what I wanted. Heartfelt service with earlier than expected delivery. Happy~~~

5 out of 5! I’ve had the loveliest experience with Benalor. Just the attention and detail of the whole journey was perfect and so accommodating.

I have already purchased 2 custom rings and i wear them every single day. Quality and beauty of the rings are top tier.

For sure will come back for more!!