Benmarks Motors  Reviews 73

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

3rd vehicle from Mark at BenMarks motors Great service and friendly staff Will not hesitate to contact you when ready for the next car Keep up the great customer service 😊😊👍👍

Rated 5 out of 5 stars

The guys here at benmarks are brilliant and very professional. When I went to pick up my car they were very helpful and didn't force me into anything I didn't agree with. Will recommend, maybe one day... See more

Company replied

Rated 1 out of 5 stars

My experience with Benmarks Motors wasn’t great. The staff seemed friendly at first, but once I started asking detailed questions about the car’s history, the answers became vague. It felt like they w... See more

Company replied

Rated 5 out of 5 stars

Excellent dealer credit to the profession. Mark was very accommodating and a man of his word .Due to a bit of luck Mark delivered my car free of charge which I thought was an unbelievable gesture I li... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Benmarks Motors are a caring Family Company who specialise in hand picking low mileage Vehicles with great service history & low ownership. Our aim is to give customers the best, hassle free experience when buying their ideal motor. We aim to have a wide variety of Vehicles at any given time so that the customer has a good chance they will find the perfect Vehicle for them while offering first class customer service along the way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ash and the team was fantastic from…

Ash and the team was fantastic from start to finish very happy with my new car 🚗

July 21, 2025
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Reply from Benmarks Motors

Thanks so much, Ryan!

It was a pleasure helping you, and I’m really glad to hear you’re happy with your new car.

If there’s anything I can help with in the future, just give me a shout.

Thanks,
Ashley

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Rated 5 out of 5 stars

Excellent Service, 100% Recommend

Excellent Service from start to finish and hassle free. Couldnt have been more helpful and made the purchase and part exchange easy

July 18, 2025
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Reply from Benmarks Motors

Thank you, Nick!

We’re delighted to hear you found the service excellent and hassle-free.

If there’s anything we can help you with in the future, feel free to reach out to us!

Thanks,
Ashley

Rated 5 out of 5 stars

My new car

Benmarks motors was very helpful was very quick in getting my finance for my car and able to pick it up within a couple of days was very friendly and very helpful
Thankyou

July 10, 2025
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Reply from Benmarks Motors

Hello Robert,

Thank you for your kind words!

We’re so pleased to hear you found the process quick and friendly, and that you were able to drive away in your new car within a couple of days.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Ashley.

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, lovely people, explained about the car , test drove the car ,good communication

July 10, 2025
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Reply from Benmarks Motors

Hi John,

Thank you for leaving such a lovely review. We’re really pleased you enjoyed the experience with us and felt well looked after.

It’s great to know the test drive and communication met your expectations too.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Best regards,
Ashley

Rated 5 out of 5 stars

Great team, would highly recommend

Great team, who consistently kept me in the loop and described everything in detail.

Brilliant service delivering my car, would highly recommend

July 10, 2025
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Reply from Benmarks Motors

Hi Louis,

Thanks so much for your kind feedback.

We’re glad to hear you felt well-informed throughout and happy with the delivery of your car. It was a pleasure helping you, and we really appreciate your recommendation.

All the best,
Ashley

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Rated 5 out of 5 stars

We have been to Benmarks before…

We have been to Benmarks before customer service is brilliant always excellent quality cars would recommend them anyone

July 10, 2025
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Reply from Benmarks Motors

Hi Lawrence,

It’s always a pleasure to see returning customers, and we really appreciate your continued trust in us.

We’re so pleased you’re happy with the cars and the service! If you ever need anything, just give us a shout.

Thanks again,
Ashley

Rated 5 out of 5 stars

Every thing went ok sales man great…

Every thing went ok sales man great first class service would recommend 10 out of 10

June 23, 2025
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Reply from Benmarks Motors

Hi Malcolm,

Thank you for taking the time to leave us such a positive review.

We’re delighted to hear everything went smoothly and that you were happy with the service.

Thanks again,
Ashley

Rated 5 out of 5 stars

Excellent customer service

The staff are amazing . No forcing your hand or feeding you nonsense like some car dealers. Great set of guys would highly recommend using these

June 23, 2025
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Reply from Benmarks Motors

Hi Simone,

Thank you so much for your kind words! We’re really pleased to hear you felt comfortable and well looked after — that’s exactly what we aim for.

It means a lot to us that you’d recommend us, and if there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks again,
Ashley

Rated 5 out of 5 stars

A* such a easy transaction and very…

A* such a easy transaction and very happy with the car,
Also was very well looked after from beginning to end!

June 6, 2025
Unprompted review
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Reply from Benmarks Motors

Hi Brendon,

Thanks for the review! It means a lot to us.

If you need anything in the future, please let us know.

Thanks,
Benmarks Motors.

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Rated 5 out of 5 stars

From the moment I walked in

From the moment I walked in, Ashley the sales rep made me and my husband feel welcome. He greeted us both with a lovely smile and a handshake. He gave us the time to browse through the vehicles at our own pace. He offered to test drive multiple cars until we found the right one. Once we bought the car, Ashley explained all the paperwork thoroughly, checking for clarification along the way

May 21, 2025
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Reply from Benmarks Motors

Thank you so much for your kind words – it honestly means a lot.

It was a real pleasure helping you both, and I’m so glad you felt welcome and comfortable throughout the process. I always aim to make things as easy and stress-free as possible, so it’s lovely to hear your experience reflected that.

Wishing you all the best with your new car – and if you ever need anything, just give me a shout!

– Ashley, Benmarks Motors

Rated 5 out of 5 stars

Great customer service

Great customer service
Warm and friendly welcome

April 24, 2025
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Reply from Benmarks Motors

Thank you for your kind words!

We’re so pleased to hear you received a warm welcome and experienced great customer service – that’s exactly what we aim for.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Ashley – Benmarks Motors

Rated 5 out of 5 stars

Good service

This company purchased a car from us. Their employee came when he should have, was very professional, did the necessary paperwork and made sure that we had been payed before he left . Couldn't have been a better experience.

March 26, 2025
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Reply from Benmarks Motors

Thank you so much for taking the time to leave us such a positive review.

We’re really pleased to hear that everything went smoothly and that our team member represented Benmarks Motors professionally throughout the process.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Ashley – Benmarks Motors

Rated 5 out of 5 stars

Mark went out of his way to help

Mark went out of his way to help. Never felt under pressure to buy. Would recommend to others, thank you.

April 3, 2025
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Reply from Benmarks Motors

Thank you for your kind words!

We’re really pleased to hear Mark made you feel comfortable and supported throughout your visit. We always aim to offer a no-pressure experience, so it’s great to know that came across.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Ashley - Benmarks Motors

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Rated 5 out of 5 stars

Excellent customer service have bought…

Excellent customer service have bought two cars off Ben mark motors and have never had a problem

March 26, 2025
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Reply from Benmarks Motors

Hi Lisa,

Thank you for this lovely review! We always aim to provide our customers with the best service we can!

If you need anything in the future, don't hesitate to get in touch!

Thanks,
Ashley - Benmarks Motors

Rated 5 out of 5 stars

It's been over 2 years since we…

It's been over 2 years since we purchased our car from Benmark motors but found the service received excellent

March 26, 2025
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Reply from Benmarks Motors

Thanks so much for your review, Helstonron!

We always aim to leave a lasting impression, and it’s lovely to know we did just that.

Thanks,
Ashley - Benmarks Motors

Rated 5 out of 5 stars

Friendly

Friendly, welcoming and professional people! Also go that little extra to help with drive away insurance and help taxing the car!. Quality cars no doubt! 👌

March 24, 2025
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Reply from Benmarks Motors

Thanks so much for the brilliant review, Jabar!

We’re really glad you had a positive experience with us – our team always aim to go the extra mile, so it’s great to hear the drive away insurance and help with taxing the car made things easier for you. Enjoy your new motor!

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Ashley - Benmarks Motors

Rated 5 out of 5 stars

Great customer service experience with…

Great customer service experience with Benmarks from start to finish. Friendly, professional and made to feel welcome while finance application was sorted on a Friday afternoon. Very clean and well kept location/facilities for a car dealer garage too. We travelled 3 hours to Benmarks, worth the whole experience and a perfect vehicle as a result - Thank you Mark, we highly recommend Benmarks Motors without hesitation!

February 28, 2025
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Reply from Benmarks Motors

Hi David, really appreciate you taking the time to leave such a great review! It’s fantastic to hear that your experience with us was smooth from start to finish.

We know buying a car is a big decision, so making sure our customers feel welcome, looked after, and confident in their purchase is something we take seriously. The fact that you travelled three hours to visit us and found it worthwhile means a lot!

I’ll be sure to pass on your thanks to Mark, and if you ever need anything in the future, don’t hesitate to get in touch.

Ashley - Benmarks Motors

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Rated 5 out of 5 stars

Just bought a car from these guys.

Just bought a car from these guys.. Couple of things needed amending , spare key and an issue with sat nav. Needed car as soon as possible. Was told that they would still be sorted, even though I was taking the car home. Someone came to my house and sorted the key code and the car had to go elsewhere for sat nav modifications. True to their word the invoices were forwarded on to BenMarks and they settled. Forget the big chains who promise all sorts then don’t want to deliver, these guys delivered what they promised. I would certainly go back to them and have recommended them to friends and family

January 21, 2025
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Reply from Benmarks Motors

Hi Gillian, thank you for sharing your experience!

It’s brilliant to hear that we could get everything sorted for you while making sure you had your car when you needed it. We believe in doing things the right way—keeping our word and making sure our customers are looked after even after they’ve driven away.

It’s really appreciated that you’d recommend us, and we’d love to help you again in the future if you ever need another motor. Enjoy your new car!

Ashley - Benmarks Motors

Rated 5 out of 5 stars

Really nice car

Really nice car, and excellent after sales service from this company. I will definitely return to them when my wife needs her next car.

March 3, 2025
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Reply from Benmarks Motors

Hi Dave, thanks for your review! It’s great to hear you’re happy with your new car and that our after-sales service has lived up to expectations.

We always aim to look after our customers long after they’ve driven away, so knowing you’d come back to us for your wife’s next car means a lot.

Whenever you’re ready, we’ll be here to help!

Ashley - Benmarks Motors

Rated 5 out of 5 stars

Top quality service

Top quality service, great guys to deal with.....an absolute pleasure

March 3, 2025
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Reply from Benmarks Motors

Hi Rich, thank you for your fantastic review!

It’s brilliant to hear that you had such a great experience with us. We always aim to provide top-quality service, so knowing you found it a pleasure to deal with our team really means a lot.

If there’s anything we can help with in the future, don’t hesitate to get in touch!

Ashley - Benmarks Motors

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