I cancelled my order and requested a refund due to lack of order updates and not receiving delivery. Without any acknowledgement of previous contact from me, I received an email confirming a partial r... See more
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See what reviewers are saying
Benno Box go above and beyond to ensure customers feel happy and satisfied every step of the service — reflected in the kindest team and a wide variety of bakes each more delicious than the last. Lov... See more
Just had my first week of Benno Box. The meals have so much flavour, the food tub is packed well, there's such a good meal variation, they're filling and they taste so good. I love the low carb one, b... See more
Company replied
Almost 12 Months of not just Prep Almost 12 Months of Support ✅ Almost 12 Months of Amazing staff from Kitchen to Media team ✅ Almost 12 Months of Understanding and supporting my needs ta... See more
Company details
Written by the company
Whether you're looking to lose weight, gain muscle, or just feel healthier and happier. Benno Box started 2 years ago, and we now feed over 1000 clients across Liverpool & Wirral!
Contact info
E74 Commerce Way, L8 7BA, Liverpool, United Kingdom
- 07905176912
- thebennokitchen@gmail.com
- bennobox.co.uk
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Poor customer service
I cancelled my order and requested a refund due to lack of order updates and not receiving delivery. Without any acknowledgement of previous contact from me, I received an email confirming a partial refund for my order. I didn't receive any part of my order so am unsure why the refund was partial and not in full. I did contact regarding this but again, have been ignored. I am still outstanding money despite having not received anything from this company. Pretty sure this goes against trading standards.
I ordered meals for Monday
I ordered meals for Monday
Chased up Monday night told would get Wednesday still not delivered Wednesday told they would come Thursday so I cancelled but still got charged delivery

Reply from Benno Box
Variety of meals is great
Variety of meals is great , the sloppy Joe was tasty and the chicken club pizza was also tasty . Steak meals are cooked to perfection . Also managed to lose a few pounds in weight an added bonus . Communication is very good too.
Loving my first week
Enjoying my first week. Noodle is my least favourite. I have bought the bulk meals and there are great value. No regrets
They didnt deliver the complete order and didnt refund
They didnt deliver the complete order. No apology email or anything. When I emailed to ask, they mentioned that it was out of stock and they'll refund. That was 11 days back.

Reply from Benno Box
Benno Box go above and beyond
Benno Box go above and beyond to ensure customers feel happy and satisfied every step of the service — reflected in the kindest team and a wide variety of bakes each more delicious than the last. Love seeing them getting the recognition and growth they deserve! Can’t recommend them enough and I am well and truly hooked xx
Tasty, health food for a good price.
Always happy with the service that Benno Box offers. The team are super friendly and the meals are delicious. A really convenient way to help with my nutrition goals without wasting time or money. The bakes especially are to die for, love the cheesecakes!

Reply from Benno Box
The meals had hardly any sauce and the…
The meals had hardly any sauce and the meat was strange. Tasted liked sliced chicken from a packet.

Reply from Benno Box
Fantastic efficient service delivery…
Fantastic efficient service delivery tasty ready to eat food

Reply from Benno Box
Great business and fantastic customer…
Great business and fantastic customer service custom made whenever needed just perfect 👌

Reply from Benno Box
Highly recommend
Highly recommend. Really tasty and very generous portion sizes. Good value for money

Reply from Benno Box

Reply from Benno Box
Great food
Great food, great staff. Order is always correct and delicious. Have already recommended it to family and friends.

Reply from Benno Box
Great meals
Great meals! It makes life so much easier when you know your meals are gonna not only be made for you, but also delicious, healthy and right in line with your health and fitness goals!
Really great service, I'm recommending to everyone!

Reply from Benno Box
Wouldn't Recommend 👎🏾👎🏾
Tried these guys out a few years back absolutely loved the meals. Thought i would try them again before Christmas to cut some weight and have been let down, the meals have increased in price and are bland and flavourless. I even found a small hair in my chicken. Wouldn't recommend.
You also get spammed with the same marketing Email and Text message each week without a op out button. 👎🏾👎🏾

Reply from Benno Box
Really tasty low calorie meals
Absolutely love the range of meals, after 2 months eating the low calorie ones, I’ve lost weight, super healthy food, it’s a win win for me.

Reply from Benno Box
Really tasty food
Really tasty food, stops me from getting supermarket meal deals and great service and delivery.

Reply from Benno Box
Greatest meal prep food ever!
Best food I’ve ever bought and it’s cheap too! I also like the weekly deliveries and the fact you don’t have to store a lot of food in the freezer. I picked the 5 a week fish low carb option and it’s been amazing apart from that green curry 😂😂 but I got a free meal as a replacement so thank you for that! I also like the little flapjacks I get each week, nice surprise! 🥰

Reply from Benno Box
I use their meal plan regularly
I use their meal plan regularly. Taste good and are healthy
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