Bennupay - Payment Orchestration Reviews 2

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Scam

Be careful to stay away from this service. They will charge you all kinds of fees at exorbitant prices. Don't trust them!

November 26, 2024
Unprompted review
Bennupay - Payment Orchestration logo

Reply from Bennupay - Payment Orchestration

Dear Mr. Hong,

Thank you for your feedback. We take such concerns seriously and would like to provide some clarity.

Our offers are always communicated transparently before onboarding with our Connections or account activation, with all fees clearly outlined. Merchants are invited to review and accept the terms to ensure they meet their budget and expectations before proceeding.

We understand the challenges faced by start-ups with limited structure, and despite this, we accommodated multiple applications under newly established UK entities to explore alternatives. However, it became apparent that you were seeking a solution without any fees, which is not feasible in this industry. Additionally, there were repeated requests to activate services without providing the necessary documentation or fulfilling fee requirements.

We are committed to transparency and fairness in all our dealings and wish you success in finding a solution that aligns with your expectations.

Best regards,
Jelena Cvetkovic
CEO of Bennupay

Rated 5 out of 5 stars

highly recommending

We've been using Bennupay for over two years, and it's been a great asset to our ecommerce business. The integration with banks was quick and hassle-free with just one API integration.
One thing we really appreciate is their 24/7 support, especially via Telegram, which is super convenient for our team. Whenever we have questions or issues, they respond promptly and effectively.
The platform itself is very user-friendly and easy to navigate. It's made managing transactions straightforward and efficient, letting us focus more on our business growth.
Overall, Bennupay has been a reliable and efficient payment solution for us. Highly recommended for any ecommerce business.

December 18, 2023
Unprompted review

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