Bens Bugs Pest Control Reviews 146

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fantastic and amazing service provided. Customers consistently highlight the staff's professionalism, friendliness, and extensive knowledge, making them feel understood and well-informed. Many appreciate the clear communication, efficiency, and thoroughness, noting that issues like wasp nests and bed bugs were dealt with quickly and effectively. Reviewers also value the transparency regarding services and fees, with some noting the absence of call-out charges and the provision of practical advice without unnecessary chemical treatments. The promptness of service, including next-day visits, and the helpful follow-ups are frequently mentioned as positive aspects.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Ben’s Bugs. From start to finish, Leah was professional, friendly, and incredibly thorough. She took the time to explain everything clearly, answered all my questions... See more

Rated 5 out of 5 stars

Amazing service from Bens Bugs Pest Control. Ben is very knowledgeable, he offered a quick service with no hidden fees and was very transparent about what would and wouldn’t work to prevent the probl... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Ben's Bugs. Good communication, able to attend site on same day that I reported the problem, resolved the problem (2 wasp's nests), reasonable charges. What's not to like!

Company replied

Rated 5 out of 5 stars

Fantastic experience with Bens Bugs. After spotting a potential wasps nest on our property, they provided immediate advice and came round very quickly. Friendly and professional, they dealt with the i... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

At Bens Bugs, we offer a complete solution to all pest control problems, in both domestic and commercial properties. We offer a one off service for all pest control emergencies and we also offer long term pest control solutions, for example pest control Contracts in Essex.Our engineers are fully qualified and insured. RSPH Level 2 Award in Pest Management


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service and really knowledgeable

Great service and really knowledgeable. The problem was sorted quickly and efficiently.

December 8, 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Roger,

Thank you for leaving us a 5* review.
We were really pleased with the results from
This job & glad we could sort quickly!

If you need us again in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control 🐝

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Rated 5 out of 5 stars

Very helpful

Ben and Leah are helpful, knowledgeable and efficient and I would highly recommend their services. Their communication was great, including follow up messages to check we had no more issues.

July 5, 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Susannah,

Thank you for leaving us a review!

We are glad we could help, get on top of & eradicate the issue!
If you need us again in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ben came to us with 15 minutes of calling to help deal with a rat issue. Great guy and really knows what he’s doing. Would highly recommend his services

October 24, 2023
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Simon,

Thank you for leaving us a great review.

If you need us again in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control 🐝

Rated 4 out of 5 stars

Efficient and effective

Really please with this company. They did a good job at a reasonable price.

September 9, 2023
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Peter,
Thank you for taking the time to leave us a review.

You know where we are if you need us again in the future.

Thank you,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent and effective service

Excellent and effective service! Found a wasp nest in the attic, which was quickly dealt with! Lots of advice too. I'd use this company again should I have the need!

July 5, 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Mel,

Thank you for leaving us a 5* review! We are glad we was able to help and get rid of the wasps nest for you.

If you need us again in the future, please do not hesitate to get in touch!

Bens Bugs Pest Control

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Rated 5 out of 5 stars

Problem solved!

Ben was great and really friendly. We live in terraced housing which comes with its own difficulties when trying to stop a rat from coming back but after a few visits, Ben blocked all entry points and used the necessary precautions to make sure it didn’t come back. We have had no more problems since. Highly recommend

August 11, 2023
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Frankie, thank you for taking the time to leave us a 5* review!
We are glad we could help and get rid of the unwanted visitor!

If he ever returns, or you have any other issues please do not hesitate to get in touch!

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Potential wasp nest

I thought I had a wasps nest underground, as a hole had appeared in my flower beds, and there had been a few wasps around! I contacted Ben via WhatsApp and his wife answered straight away. Ben came over the following day. He reassured me that there was no wasp nest but did point out a few issues with holes around the perimeters of the flat walls, which could potentially be Rat holes. He advised me to get onto the maintenance company to take a look and to get them to fill the holes. Ben was really friendly and didn’t even charge me for his time. I would definitely use his services again if I ever needed to and would recommend to anyone needing a pest control. Brilliant service

August 29, 2023
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Jo,

Thank you for taking the time to leave us a review.
If you need us anytime if in the near future, please do not hesitate to get in touch!

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Excellent prompt efficient highly…

Excellent prompt efficient highly recommend

July 14, 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for taking the time to leave Bens Bugs a 5* review. We are glad we could help at this time and sorted the issue for you.
If you ever need us again, please do not hesitate to get in touch!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. Emailed at 7.30 pm (not an emergency) and they attended before lunch the next day. Recommended.

July 14, 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Abigail, thank you for leaving Bens Bugs 🐜 a review.

We are glad we could help.
If you ever need us in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control 🐝

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Rated 5 out of 5 stars

Amazing

Absolutely amazing service from start to finish very very helpful explained everything to us ben is so polite would recommend

May 29, 2023
Unprompted review
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Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Ben explained with the product the…

Ben explained with the product the solution to preventing pigeons from entering under my solar panels. Excellent service and I'm very happy the pigeons have now gone.

May 5, 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Ben was great!

Ben was fantastic. He came out and met with my husband to discuss the problem and sort a solution there and then. Ben even spoke to me over the phone reassuring me. He came back to do the checks and fixed the holes to mouse proof our house. Ben knew where the main problems were and fixed them, always discussing the options with us clearly. He really went the extra mile!

December 20, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick, reliable, honest and very knowledgeable.
Ben found problem immediately and sorted within days. Could not have had a more friendly and reassuring service both from Ben and a phone call with Leah. Will be highly recommending him to anyone that needs his services.
Thank you Ben and Leah

November 19, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

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Rated 5 out of 5 stars

Lovely and Professional Service

Right from assessment until the end, Ben and Leah were so lovely and professional. We are glad we chose to go with Bensbugs as they knew exactly what they were doing and got the job done in the exact number of days they promised.
They answered all our queries and understood that we were worried about the issue. Ben came to check out and fill the gaps outside the house and made it totally mice proof.
Happy customers here!

September 22, 2022
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Bug nightmare

Had some bugs that weren't welcome, looked on Google and found Ben. It was nice to speak to someone who knew exactly what was required. After 2 visits we no longer had anymore problems. A 3rd visit was made to make final check.
Any questions we had along the way we're answered 24/7
He also explained clearly about the products he would use. Big thanks to them for erasing a nightmare.

August 16, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Rob,

Thank you for taking the time to leave us a review and share your experience.
It is never nice having an infestation of any kind and our aim is to get it treated and sorted as quickly as possible.
We are glad we could assist and now bug free!

If you ever need our services again, please get in touch!

All the best,

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Rodent problem resolved

Ben's Bugs effectively dealt with a rodent problem. Excellent service, good value for money. Would highly recommend.

October 8, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Susan,

Thank you leaving us a good review! We really appreciate feedback from our service.
We are pleased we could sort the issue for you and if you ever need us in the future, please do not hesitate to get in touch!

All the best,
Bens Bugs Pest Control 🐝

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Rated 5 out of 5 stars

Ben was a nice guy who dealt with the…

Ben was a nice guy who dealt with the hornets and wasp excellently. Will definitely use again.

August 23, 2022
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Neville,
Thank you for sharing your experience.

We are glad we could help and got rid of both nests!

If you require our services in the future, please do not hesitate to get in touch.

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Great

Great - friendly and good value :D

August 29, 2022
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your review.

If you require our services in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control

Rated 5 out of 5 stars

Ben was very good with wasp nest in out…

Ben was very good with wasp nest in out summer house
Explained everything clearly and said would come back if didn’t work
But he did not need to as it was successful
Highly recommend and would use Ben again

August 6, 2022
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Denise,
Thank you for leaving us a great review!
We are glad they didn't return.

If you need us in the future, please do not hesitate to get in touch!

Bens Bugs Pest Control

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