BEPPS  Reviews 73

TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

I ordered my bepps 23 Sept and received them yesterday ( due to administration to reach me at my BFPO address overseas) But on this occasion sadly they were not packaged so well. Just posted... See more

Company replied

Rated 5 out of 5 stars

So far I’ve only tried the Bepps Popped Salt & Pepper snacks but they’re delicious. Reading their website, the story behind how Bepps started and also how much charitable work they do is inspiring. I... See more

Rated 5 out of 5 stars

Excellent crisps. Lovely Strong cheesy taste. Would like to order another box but website seems to have gone down??

Rated 1 out of 5 stars

I did not receive my prepaid delivery this month and not a single email is being responded to. To make matters worse the manage subscription option is a white screen. I would not recommend this compa... See more

3.5

Average

TrustScore 3.5 out of 5

73 reviews

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Rated 2 out of 5 stars

I ordered my bepps 23 Sept and received…

I ordered my bepps 23 Sept and received them yesterday ( due to administration to reach me at my BFPO address overseas)

But on this occasion sadly they were not packaged so well.
Just posted in their product box alone.
Leading to the crisps being quite smashed up.

Of course the taste is the same but presentation now involves lots of crumbs sadly.

Edit:
Thanks for your response and sending the discount code to use on my next order. I appreciate the customer service and gesture of goodwill.

October 19, 2021
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Reply from BEPPS

Hi Sue,

We're really sorry to hear that your BEPPS Snacks weren't up to scratch. We ship our products through a third party fulfilment and our snacks are often sent in the product boxes they come in to avoid excess cardboard waste. We're sorry that the snacks had some damage on transit, and we have emailed you a discount code as an apology.

Thanks,
Team BEPPS

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Rated 1 out of 5 stars

I ordered a box of verity and was sent…

I ordered a box of verity and was sent a box of salt and black pepper. I have emailed you twice with no response.

June 16, 2021
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Reply from BEPPS

Hi Kevin, so sorry that you received the incorrect order and that we haven't picked up your email. Please could you let me know your order number and I will look into this for you? My direct email is shani@beppssnacks.com if you would prefer to email there.

Thank you for your patience as we try to get this issue sorted.

Best Wishes,

Shani

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Rated 3 out of 5 stars

Disappointed but solved

Very disappointed as order sent not what I ordered and a fairly big price difference. I have emailed the company twice and not as yet got a response even a receipt acknowledgment.
I have had these snacks before and always gone ok but not this time. I enjoy the snacks as I have specific dietary needs and these snacks are a treat for me.
I am hoping that it will be sorted soon so that I can continue ordering but if it isn’t I won’t order from them again.

17-5-21
I have recently heard from BEPPs following my review who have replaced my order and said to keep the incorrect order they sent me.
They have sorted it out quickly so thank you.
I will continue to order these snacks as they are very good.
Don’t let me experience put you off as I’m sure it’s not typical of the company and their snacks are good.

May 12, 2021
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Reply from BEPPS

Hi Melanie,

We're really sorry to hear there was an error in your order and you received the incorrect items. Unfortunately, we can not see your emails but if you're able to email shani@beppssnacks.com we will look into this further. in the meantime we will get your order resent with the correct items.

Best,

Shani

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Rated 5 out of 5 stars

10/10 would eat again

10/10 would eat again.
I love BEPPS I ordered 5 boxes of them and so glad I did! I no longer have to wait until they are on offer in the supermarket. They have their own special cupboard (the dishwasher I don't use). A tasty truly treasured snack in my household.

February 1, 2021
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Rated 5 out of 5 stars

Good on you!

So far I’ve only tried the Bepps Popped Salt & Pepper snacks but they’re delicious. Reading their website, the story behind how Bepps started and also how much charitable work they do is inspiring. I contacted their Customer Services recently with a question – and I don’t think I’ve ever had such a professional and courteous response – so a big shout-out to Shani – and all you wonderful people at Bepps. Good on you!

January 20, 2021
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