Berganza Reviews 

Purchased a ring from Zoe. Excellent experience, everything was well explained and her patience was unmatched. Highly recommend.

Outstanding face to face service - hugely thoughtful team with incredible knowledge will keep us coming back.

We bought an engagement ring from this company for £1750 in 2009. They did the hard sell and told me they would help with designing a wedding ring. I went back to discuss this with them and they said they didn’t know what I was referring to. That was the first red flag. The more serious matter is that I’ve had the ring valued recently and I was told it wasn’t even worth £200 and that it never had any major worth. I am so angry that thus company ripped us off so badly when we were young. I have the original receipt and the more recent valuation. Disgusting practices.

My experience purchasing the ring was fantastic. I dealt with Zoe and every step of the way was very happy. I went to a few shops and not only were the rings quite soulless, modern 'we'll make you anything you want' or lab stuff, but the experience just felt empty. obviously antique pieces are not for everyone but it felt a much more wholesome process for me. Provided no issues with the ring going forward I wouldn't hesitate to reccommend them!

Went in to find an engagement ring having searched online. Had a delightful and welcoming experience with time taken to explain and show us a variety. We also tried a few other places but nothing compared to the range of antique rings at Berganza. They also provide excellent aftercare and 2 free re-sizings which was a thoughtful touch. Would recommend to anybody after an antique piece of jewellery to go here first!

Really helpful team and very informative. Loved that their was no pressure to purchase and overall service was phenomenal. Highly recommend if a vintage style ring is your preference.

Berganza are thoroughly professional, very helpful and constructive and have always delivered or done exactly what they promised.

We can praise them enough.

Having seen a beautiful art deco ring on the Berganza website I made an appointment to see Zhanna who was extremely helpful and patient whilst showing me the ring.
It was sized very quickly and sent off to me that same week in delightful packaging. Am very pleased with the ring and would not hesitate to recommend the shop - excellent service and products!

I had the pleasure of being assisted by Zhanna at Berganza when choosing an engagement ring, and I couldn’t recommend her highly enough.

Over several consultations, Zhanna took the time to guide me through the different styles, the history behind the pieces, and what might suit my partner best. She was patient, attentive, and never made me feel rushed, which made the whole process relaxed and enjoyable.

Happily, my partner said yes! Zhanna was equally brilliant afterwards, helping with the fitting and explaining the uniqueness of the ring directly to my partner. It was also reassuring to hear about the complimentary lifetime support Berganza offers with their pieces.

Thank you again to Zhanna and the Berganza team - I’d happily return for their unique jewellery and excellent customer service.

Zhanna sold me (and my husband) my engagement ring. I couldn't praise her enough for her professionalism, knowledge and ability to make the whole experience perfect. The ring is absolutely beautiful, and the selection is second to none in Hatton Garden. You can get unique pieces with history unlike the standard bling. Thank you

A beautiful range of jewellery that made the decision incredibly hard. However, Lily was brilliant at helping me find the right piece.

Perhaps rarely these days but every now and again there's a retail experience that makes us feel a little bit important - and however much we may deny it, in reality we all love it....this was one such occasion. Looking for an engagement ring (second time around for both of us) can be both stressful and expensive and the right choice is so important. We had done our homework online and could see that Berganza's range and high quality of rings would be perfect for us but we also wanted to window-shop in a few other Jewellers first just to give us an idea of what was available by way of design and price, so we didn't book an appointment with Berganza but just 'turned up' to the warmest of welcomes. The excellent staff member (who really knew her trade) soon established what we were looking for by way of design, price, history etc and, while we enjoyed a coffee, started to amass a selection of gorgeous rings for my fiance to try. It took a while but we were not hurried in any way - quite the opposite; we were made to feel like the most important clients ever. With a stunningly beautiful ring chosen, payment made and a celebratory glass of a delicious fizz we left their comfortable and immaculate premises vowing to return. Now to start saving....!

We have purchased several items from Berganza and had a number of things repaired or adjusted, each time the service has been excellent. Staff are very knowledgeable and always helpful.

Professional and knowledgeable staff, excellent customer service, and stunning selection.

I bought the engagement ring for my fiancée back in 2022. I had a wonderful customer service experience back then; the team were attentive, friendly and highly knowledgeable.
I have since been back to have the ring cleaned and repaired and the customer service is just as brilliant.
I would highly recommend Berganza to any prospective buyer.

Roisin made me feel very welcome and head extremely helpful in her expertise. 10/10

We had a lovely experience purchasing an engagement ring. Zoe was a brilliant sales person with great knowledge and a good listener and we couldn't be happier with the outcome. They also went the extra mile to get the ring ready in time to see our family and show it off!

The most incredible customer experience.
Buying an engagement ring is such a huge decision and life experience in one’s life. I was greeted by Berganza with such care and professionalism and made to feel incredibly special. Lilly was attentive and patient with my journey to finding the right piece for the occasion. I can’t recommend this place enough. Definitely the place to go for beautiful authentic vintage jewellery with incredible customer service.

Really lovely staff and helpful advice.