Berghiaonline Reviews 5

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

These really work!

I placed an order of three berghia and received them back in February. They were really well packaged and kept warm with a little heat bag. My tank was overrun with aptasia, they have now been absolutely demolished! Just looking at my tank, there are only two aptasia left and I know they will soon be gone as there are berghia resting next to them! I tried for years wasting money aptasia products that never worked and made the aptasia spread. Many thanks again!! Will purchase again if needed and will definitely recommend to others.

April 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Awful customer service

Awful customer service. Don't expect a reply for at least a week. I waited in all day for a delivery and it was rescheduled, without me knowing. Once received I followed the directions and put them in the tank, they have not been seen since, it's been many, many weeks.

November 1, 2024
Unprompted review
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Reply from Berghiaonline

Hi David, really sorry to see your experience, if you want to send me an email i would like to help at support@berghiaonline.co.uk. In terms of a rescheduled delivery you should have received an email prior to delivery so i can look in to that for you. Berghia do normally take 1-3 months before you notice a difference so dont give up hope they will work yet. Please do get in touch and we can try to udnerstand your tank situation and what might be going on.

Rated 5 out of 5 stars

Great service.

I ordered a couple of the critters. Had to wait for a breeding cycle. No issue there as this was clearly described on the website. I was alerted on the day of despatch. The parcel arrived on time as promised. Very well packaged with a heat pack to keep them warm. In a sealed jar and a thick polystyrene box. The critters seem in good condition. A comprehensive instruction leaflet included in the pack and also in the despatch email. So far so good. One is already eating one of the aptasia after about 12 hours in the tank.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning.

Absolutely stunning.

I had an infestation and ordered 3 berghia. They arrived fit and fighting (with some free egg strands)
I have a 4ft tank and it’s taken a few months, but these little blighters have done a magnificent job. 100% gone.
If they had hands, I’d shake em and buy em a pint too.
Now I just need a slug which eats mushroom polyps..

November 2, 2022
Unprompted review
Rated 3 out of 5 stars

Sadly, did not work for me

Bought 4 berghia to deal with a aptasia problem I have. 3 of them were so small you could barely see them in the tube. Introduced to tank exactly as instructed 7 weeks ago, and have not seen them since. Aptaisia is as healthy as ever.
Contacted seller and he refunded me immediately. Brilliant customer service.

August 30, 2022
Unprompted review
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