As described and shown. Even though was longer than expected tracking was accurate so was able to follow process
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product is good, albeit smaller than it appears in the adverts.
They look good took longer to come than I thought
The coins are what I expected, would have thought they all would have been shipped in one box, instead of a bag.
Company details
Written by the company
Welcome to our online shopping platform. Our primary objective has always been to provide an extensive range of high-quality products across diverse categories.
Contact info
4635 Ward Road, 79906, El Paso, United States
- support@bernadetee.co.uk
- bernadetee.co.uk
3.2
Average
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great gift for my best friend and…
Great gift for my best friend and brother
June 21, 2026
Unprompted review
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Long time friends
Item as described and good quality, nice design and a hit with my mates.
Would order again, only issue length of time , if you plan ahead then good 👍
June 20, 2026
Unprompted review
Arrived in good time
Arrived in good time, like the product reasonable price kept informed
June 18, 2026
Unprompted review
Friends coin
Product is good, albeit smaller than it appears in the adverts.
June 17, 2026
Unprompted review
Product came sooner than I expected …
Product came sooner than I expected and they look great.
June 18, 2026
Unprompted review
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Quick easy to order kept well informed…
Quick easy to order kept well informed of delivery progress
June 17, 2026
Unprompted review
Only issue was length of delivery time…
Only issue was length of delivery time for something that could have been posted otherwise excellent service
June 18, 2026
Unprompted review
Good quality great service
June 18, 2026
Unprompted review
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Item was damaged but just not worth the…
Item was damaged but just not worth the hassle of trying to send back, claim a refund etc.
June 12, 2026
Unprompted review
Reply from Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Informative
I was kept informed throughout the ordering and delivery updates.
The cases are very well made and so useful. Cheers
May 29, 2026
Unprompted review
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I’ve brought two of your coins…
I’ve brought two of your coins (j1326482-SR) old bastards friendship club lifetime member, the spelling on the coin reads :- IFETIME MEMBER on both coins, don’t think this is right!!
I await your reply
It’s ok to put me on your review! But what are you going to do about this faulty product?
May 27, 2026
Unprompted review
Reply from Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
I ordered the ninja t-shirt
I ordered the ninja t-shirt, wasn’t informed it was international delivery.
When I got email to state it was delivered, I contacted them to state it hadn’t as work from home.
Told to use tracking number which as thought didn’t tell me anything, I asked for refund and now there refusing as trying to blame delivery company.
I would advise anyone to think twice before buying from this company as once they have your money there not bothered.
The amount paid was also higher than the amount advertised and when questioned they stated they would refund me difference back as technical issue, and yes I’m still waiting for the over payment refund.
100% red flag warning
April 2, 2026
Unprompted review
Reply from Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Do not under any circumstances buy from…
Do not under any circumstances buy from this company,what they advertise is NOT what you get,I ordered a cap And nothing like what I seen on the advert ,it also took over a month to arrive
January 9, 2026
Unprompted review
Reply from Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
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This is not a trustworthy website
I was sent false tracking-apparently parcel was coming from America but actually came from China! Ordered 4th December, received, damaged, on 8th January. Looked as if it had been thrown around. Use this website at your peril!
January 8, 2026
Unprompted review
Reply from Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Should have read the reviews
Ordered a toy jet plane thinking this was a UK company due to the co.uk website. After reading the reviews I realised the item was coming from China, they also somehow charged me extra than I thought I'd paid (which they agreed to refund when challenged.) They refused to cancel the order though and hastily marked it dispatched.
Got fake tracking details saying it was coming from Baltimore USA but it did arrive shipped from China. It didn't work though so I asked for a refund.
They asked for video evidence but haven't replied since I provided it.
I would avoid buying anything. Wish I'd read the reviews before ordering.
January 4, 2026
Unprompted review
Reply from Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
stay clear ordered x3 prank boxes for…
stay clear ordered x3 prank boxes for my boys xmas 7th november sent 11 emails they send fake tracking this is a scam stay clear i have also emailed paypal
November 27, 2025
Unprompted review
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