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Bernsteinbad Reviews 3

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Jeg har lavet en reklamation via…

Jeg har lavet en reklamation via hjemmesiden, hvor jeg ingen hjælp fik, da jeg skrev med dem, og de lige pludselig stoppede med at svare. Skrev så en trustpilot, og her svarede de, at de var kede af det osv osv - gav mig et link, som jeg har skrevet på igen, men igen uden svar. Så med mindre du er Tysker, bor i Tyskland, så kan du måske få hjælp, siden deres trustpilot er så go. Virkelig skuffende, og nu er vi ovre garantien... Tak...

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

Missing pieces and missing customer service.

Fik leveret et badekar der ikke kunne samles. Skruerne til montering af fødderne var forkert størrelse. Derudover, var der ingen samlevejledning til hverken fødder eller montering af det udenvendig afløb. Denne kan heller ikke findes på deres hjemmeside.
Kundeservice snakker ikke engelsk, så det var ikke muligt at føre en ordentlig samtale. Skrev en support henvendelse via deres hjemmeside men har intent hørt.
Jeg vil tænke mig godt om, før jeg handler med Bernstein.

November 24, 2025
Unprompted review

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