Berry Recruitment Reviews 

115
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were unhappy with their experience overall. Many people experienced extremely rude and unprofessional behavior from certain staff members during their scheduled interviews and onboarding processes. Consumers pointed out that some employees lacked basic courtesy, displaying poor communication skills and a complete lack of empathy. Some reviewers were happy with the polite and genuinely helpful agents who provided wonderful support. Clients appreciated the friendly staff members and successful job placements that made finding new work much easier. People also mentioned that these dedicated workers went above and beyond to secure permanent contracts for them.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While some reviewers report wonderful, polite, and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Issue 1: I actually was notified that I had received a job or interview or something and had to log in to Berry recruitment to view it, but I couldn't log in and all the options they gave on the ph... See more

Company replied

Rated 1 out of 5 stars

Don't bother with this agency they try waste loads of your time. They said they had an interview ready next day soon as I register on there app. Called next day said there's no interview or job. I m a... See more

Company replied

Rated 1 out of 5 stars

Collette who i unfortunately had to speak to twice is extremely patronising and rude. I really needed some help over the phone and was spoken to very badly. When I asked her why she was being so rude... See more

Company replied

Rated 1 out of 5 stars

I am still shaking from my interaction with the Warrington branch lady. I’ve never been so spoken down on like this. She totally ignored when I said I was sick, spitefully said I was complaining and s... See more


Company details

  1. Recruitment Service

Written by the company

Berry Recruitment is at the forefront of the recruitment industry, renowned for its excellence in serving diverse sectors. With a stronghold in sectors like hospitality, catering, driving, industrial, construction, office, and more, We stand as a leading and reliable recruitment company. Our proficiency extends to both temporary and permanent roles, providing a solution for job seekers across the UK. Innovation meets convenience with the Berry Recruitment Jobs app, a pioneering tool that simplifies the job search for temporary roles, available to download for free from both Apple and Google Play store. This app empowers individuals to explore temporary work opportunities with ease. It's designed to streamline the job-seeking process, presenting a wide array of options at your fingertips. Whether it's a short-term assignment or a step towards a longer-term career path, we can help job seekers navigate opportunities effortlessly. With the app advancement, Berry Recruitment's commitment to embracing technology for the benefit of both employers and job hunters sets us apart from our competitors. As the world of recruitment continues to evolve, Berry Recruitment remains dedicated to enhancing accessibility and efficiency in matching great talent with the right roles.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 48 hours

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2.5

All reviews

(115)

33 reviews in the last 12 months

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Rated 4 out of 5 stars

I am over three years experience in…

I am over three years experience in berry recruitment Darlington,my first agency to work with , I am very excited to work with berry recruitment Darlington, because Millie has been so good to me and always attending to my problems accordingly.
Millie is a very excellent person when come to problem solving.
Suggestion. I want berry recruitment Darlington improve its hours and pay of work .
Thank you
Razaq Balogun

February 26, 2026
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Razaq, thank you for the 4 stars and the great feedback! Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn £50 in vouchers for recommending them to us! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply). Kind Regards, Zoe

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Rated 1 out of 5 stars

Avoid!

The person in charge of the Warrington Recruitment is very rude! I was explaining myself but she kept responding in a demeaning manner.
That was very unprofessional of her.
When I decided to end the call, she couldn’t care less.
Because you’re having a bad day doesn’t mean take it out on people! After all, we’re all humans, it’s unfair.

January 30, 2026
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

No access to it when I got an offer!!

Issue 1: I actually was notified that I had received a job or interview or something and had to log in to Berry recruitment to view it, but I couldn't log in and all the options they gave on the phone to recover password, change login etc didn't work. So the system has a fault.
Issue 2: I called the Oxford branch again to figure this out again, and the receptionist asked for a screenshot video which I sent to him. He never viewed it, so I called and asked him to view it, but he never did... The admin department never fixed it, and he never even viewed my screen capture even though he said he'd sent it to the admin or tech department. Receptionist was friendly and chill but just lied to me. I never heard back, its been two months. I'm young and familiar with technology/logins/etc so it wasn't my user error.

So this company, they actually failed at their ONE JOB to get me a job, because when I ACTUALLY GOT A JOB through them, I COULDN'T VIEW IT, AND THEY JUST FOROT ABOUT ME. So I 'lost' that job. Literally failed at their one job. Waste of time try somewhere else.

October 8, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 5 out of 5 stars

Fantastic Recruitment Company

I have been with Berry for a few months now and Summer has been exceptional. Any issues I've had have been delt with fast and efficiently. Summer has also been a great middle man/women between myself and the company Berry has put me with.

On my experience I highly recommend Berry!!!

November 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Summer has been a fantastic agent in…

Summer has been a fantastic agent in times I was really desperate for work...she went beyond her means to get me signed up with currys....I am now on a permanent contract with them thanks to her....brilliant summer...thankyou so much 😁

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review for Summer Fleming…

⭐⭐⭐⭐⭐ 5-Star Review for Summer Fleming – Berry Recruitment

I had the pleasure of being supported by Summer Fleming, and I honestly couldn’t be more grateful. She carried out a pre-interview with me and was incredibly kind, patient, and reassuring throughout. Summer helped me to focus, feel more confident, and ease the anxiety I had going into the actual interview. Thanks to her guidance and support, the meeting was a success — and I got the job!

She was genuinely lovely to speak to and made the whole process feel so much easier. I can’t thank her enough and would highly recommend her to anyone looking for support through their job search.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I Registered with berry and found it…

I Registered with berry and found it quite easy and quick, there was a bit of a mix up with the video call at interview as I booked a slot twice and received no call, but as soon as I phoned the office up I got the video interview within minutes, I have to do some online training before I am able to start work.
So far so good and Thankyou to Tiegan for being patient during registration.

November 5, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Dave, thank you for the 5 stars and the great feedback! Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn £100 in vouchers for recommending them to us! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply). Kind Regards, Zoe

Rated 1 out of 5 stars

This is just mind blowing

This is just mind blowing. I wrote an honest review last week about my experience with the Warrington branch ( that I was in poor health since July and how the lady showed ZERO empathy, talked down on me and told me she had better things to do). I said I was going to write to HR but did not. I applied for a shift just now and like many times, I was rejected but what happened next blew my mind. After the rejection email, I got a call from the branch and this time I got the name of the lady who spoke to me, Collette Ellis. She said I do not expect to write that review and get accepted for any future applications with Berry, totally disregarding the reason for the review. She’s the manager and lacks empathy, communication skills and speaks spitefully. Maybe it’s a power trip situation, I don’t know. Highly disappointed in the internal process of these things..no investigations..no accountability. Now mental health is messed up because I am trying make an honest income. I will proceed to sign out and delete the app. If the company cares about people in general and their future or ratings, they’ll look at all the reviews people have made because why would someone write a horrible review about a job they want if there’s no iota of truth. SMH. Don’t worry Collette, I’m not applying anymore. Change your attitude because you never know who will help you in the future. And Berry: record your calls if you don’t!

October 31, 2025
Unprompted review
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Rated 1 out of 5 stars

I just rang to register and was…

I just rang to register and was unpleasantly surprised with the female consultant's attitude. Rude tone of voice, questioned me if I received previous messages prompting registration (yes, 4 days ago) and then why wasn't I responding earlier. Like, honestly, I did not know I had to explain myself of why I was busy, or it wasn't priority. I was scolded I laughed a little in my first sentence response, as she could not understand me. Dear me. I kindly said I am not sure I want to register anymore, to which I only heard raised voice and surprise. Well, I said good bye. No point. Highly NOT recommending. First impressions do count.

September 23, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 5 out of 5 stars

Charlie was amazing from the first time…

Charlie was amazing from the first time we met .Professional but very easy to talk to if needed.My husband signed up with her and got job at serco .....12weeks later he has been given fulltime contract with the company. Thank you once again Charlie Parker for giving him a chance ....not easy when you're from another country

September 11, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for the 5 stars and the great feedback, we're so glad that you and your husband had such a positive experience with our team!

Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn £100 in vouchers for recommending them to us! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply). Kind Regards, Zoe

Rated 1 out of 5 stars

Horrible and rude staff

Horrible and rude staff. They asked me to change the order of my name with the Home Office which I cannot do because of my background. The person who did it spoke in a disgusting way. I would not recommend this Warrington office to anyone. They are not even aware of the basic laws.

September 10, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

This company and the staff in…

This company and the staff in recruitment are very very rude when I only rang to sign up she was questioning my private life!

Spoke down to me on the phone do not recommend at all!!

September 1, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

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Rated 1 out of 5 stars

very disappointed the lady who was…

very disappointed the lady who was scarstic and rude, I had to end the call because she doesn't know how to speak to people, I rang up about a job and had to put the phone down due to the lady having a very bad day and talking it out on me, answering calls on reception means you need to be professional and you have to respect the way you speak to people which this wasn't the case. What happened to speak to people professional instead of being rude and arguing but not help at all. As a female women speaking to another female there was no respect just attitude bad attitude

August 27, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 5 out of 5 stars

I had a good experience with Berry…

I had a good experience with Berry Recruitment. The consultant I worked with was friendly and followed up regularly to check how I was doing, which showed genuine care. I'd highly recommend Berry Recruitment to anyone looking for short or long-term work.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

A Great experience

Berry Recruitment landed me a good contract job earlier this year. I am most grateful to Ellie Green for walking me through the process of creating of an account on the app. I get paid weekly too. Haven't experienced any issues whatsoever. She responds quickly and also inform me about job availability.

February 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Wow honestly tried to register and the…

Wow honestly tried to register and the attitude I got was shocking really stuck up from some rude woman, honestly not worth it guys don't waste your time

July 10, 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Gary, thank you for taking the time to leave us feedback regarding your recent experience.

We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience.

If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk.

Kind Regards, Zoe

Rated 1 out of 5 stars

I left a review on company website

I left a review on company website, then rang to discuss there response, the manager Collette ellis is so rude, it's unreal, I complained about her to no avail, this was a few weeks ago, I am still disgusted by her attitude, she should not be in such a position, rather than trying to resolve the issue they argue with you, at the end of our call I swore as I couldn't believe her attitude, it doesn't matter if my complaint was 12 months ago. I can can complain when I see fit! Abhorrent company with a Abhorrent manager, stay clear peeps!!!!!!

May 9, 2025
Unprompted review

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