Berry Recruitment Reviews 

115
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were unhappy with their experience overall. Many people experienced extremely rude and unprofessional behavior from certain staff members during their scheduled interviews and onboarding processes. Consumers pointed out that some employees lacked basic courtesy, displaying poor communication skills and a complete lack of empathy. Some reviewers were happy with the polite and genuinely helpful agents who provided wonderful support. Clients appreciated the friendly staff members and successful job placements that made finding new work much easier. People also mentioned that these dedicated workers went above and beyond to secure permanent contracts for them.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While some reviewers report wonderful, polite, and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Issue 1: I actually was notified that I had received a job or interview or something and had to log in to Berry recruitment to view it, but I couldn't log in and all the options they gave on the ph... See more

Company replied

Rated 1 out of 5 stars

Don't bother with this agency they try waste loads of your time. They said they had an interview ready next day soon as I register on there app. Called next day said there's no interview or job. I m a... See more

Company replied

Rated 1 out of 5 stars

Collette who i unfortunately had to speak to twice is extremely patronising and rude. I really needed some help over the phone and was spoken to very badly. When I asked her why she was being so rude... See more

Company replied

Rated 1 out of 5 stars

I am still shaking from my interaction with the Warrington branch lady. I’ve never been so spoken down on like this. She totally ignored when I said I was sick, spitefully said I was complaining and s... See more


Company details

  1. Recruitment Service

Written by the company

Berry Recruitment is at the forefront of the recruitment industry, renowned for its excellence in serving diverse sectors. With a stronghold in sectors like hospitality, catering, driving, industrial, construction, office, and more, We stand as a leading and reliable recruitment company. Our proficiency extends to both temporary and permanent roles, providing a solution for job seekers across the UK. Innovation meets convenience with the Berry Recruitment Jobs app, a pioneering tool that simplifies the job search for temporary roles, available to download for free from both Apple and Google Play store. This app empowers individuals to explore temporary work opportunities with ease. It's designed to streamline the job-seeking process, presenting a wide array of options at your fingertips. Whether it's a short-term assignment or a step towards a longer-term career path, we can help job seekers navigate opportunities effortlessly. With the app advancement, Berry Recruitment's commitment to embracing technology for the benefit of both employers and job hunters sets us apart from our competitors. As the world of recruitment continues to evolve, Berry Recruitment remains dedicated to enhancing accessibility and efficiency in matching great talent with the right roles.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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2.5

All reviews

(115)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience,good employer's

I have worked for Berry Recruitment for 4 years ,it is a very good company to work for,there has always been plenty of work offered

August 23, 2023
Berry Recruitment logo

Reply from Berry Recruitment

Hi Somjai, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Beth

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Rated 5 out of 5 stars

Very helpful staff and always wanting…

Very helpful staff and always wanting to make sure their staff are readily available for work

August 8, 2023
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Reply from Berry Recruitment

Hi Tinashe, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 1 out of 5 stars

Poor expirience a while ago

Collette very rude with poor service and very unkind

August 18, 2022
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Olivia, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 5 out of 5 stars

I am with Berry Recruitment more than 4…

I am with Berry Recruitment more than 4 years and their service and support to the contract staff is tremendous.
Inform shifts times in advance and keep updated, accurate and very punctual. My special appreciation should go to Shona Samuel.
Further, All in all very good company to work with.

August 1, 2023
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Reply from Berry Recruitment

Hi Udaya, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars
Berry Recruitment logo

Reply from Berry Recruitment

Hi Dhiru, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

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Rated 5 out of 5 stars

I had a very good experience with Berry…

I had a very good experience with Berry West Wickham, staff always provide me with regular jobs long and short term, staff are nice and friendly and had a good experience overall.

May 31, 2023
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Reply from Berry Recruitment

Hi Colleen, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars
Berry Recruitment logo

Reply from Berry Recruitment

Hi Mohammad, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars

My name is Sara altaf

My name is Sara, this September going to be a full year with Berry. I always get the hours what i need , I'm well happy and satisfied. They are always one phone call away to provide all the help you need . I have been upset on work but berry increased my confidence and resolved my issue in no time . Thank you so much berry team for standing with us .

July 14, 2023
Unprompted review
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Reply from Berry Recruitment

Hi Sara, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars

Great service

May 31, 2023
Berry Recruitment logo

Reply from Berry Recruitment

Hi Marius, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

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Rated 5 out of 5 stars

Helpful with talking

A few things about using note
On computers or phones
On the public transport We're useful to do with the whether

July 25, 2023
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Reply from Berry Recruitment

Hi Simon, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars

Been with berry for 3 to 4 years…

Been with berry for 3 to 4 years currently. Great clients and job locactions . Work differs depending on what you are looking for and or your quality of standards that you work by overall great staff never normally an issue when it comes to money ect all done on your behalf.friendly deal with problems and issues quckly.

July 25, 2023
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Reply from Berry Recruitment

Hi Brandon, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars

Great staff friendly trying their best…

Great staff friendly trying their best to find work suitable to your needs

June 6, 2023
Berry Recruitment logo

Reply from Berry Recruitment

Hi Alba, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 5 out of 5 stars

Thanks for things sorry about before in…

Thanks for things sorry about before in the past lot happier know thanks for everything thanks so much

July 24, 2023
Berry Recruitment logo

Reply from Berry Recruitment

Hi James, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

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Rated 5 out of 5 stars
Berry Recruitment logo

Reply from Berry Recruitment

Hi Alin, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 1 out of 5 stars

Hopeless operation.

How Berry Recruitment exist as a viable company is truly remarkable. Every part of their operation is poor/ unprofessional and completely lacking in any sort of empathy with prospective employees whatsoever! I agreed too 2 offers of temporary work and both were then retracted with no viable reasons whatsoever. The telephone manner of their staff is frankly pitiful,Rude/ patronising and arrogant. I would suggest most people applying for their non existent roles are more educated than themselves..There is plenty of decent/ professional and accommodating recruitment agencies out there and I would advise anyone to look elsewhere before wasting a large amount of time going through the application procedure with BERRY..they really are truly HOPELESS.

May 3, 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Dean, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 1 out of 5 stars

Unprofessional and Dishonest Ops Manager

I recently had a disappointing experience with this employment agency, mainly due to the unprofessional and dishonest behavior of their operations manager. From the moment I contacted the agency regarding our company's need for temporary staff, the operations manager's attitude was rude and dismissive. Not only did they lack basic courtesy, but they also blatantly lied about certain facts (which their own voice recordings confirmed). That, obviously, further eroded my trust in their services. It is disheartening to encounter such unprofessionalism and dishonesty when seeking assistance for our business needs. I would strongly advise others to be cautious and consider alternative options before engaging with this agency, as their operations manager's conduct reflects poorly on their overall professionalism and integrity.

June 13, 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Kerry-Lee, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 1 out of 5 stars

The reception in this company was very…

The reception in this company was very rude when I called to ask about job vacancy. Poor experience and she made me feel humiliated as it seems I’m a beggar. I won’t recommend this company to anyone.

June 19, 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

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Rated 1 out of 5 stars

Rude when called

As someone who suffers with anxiety when talking to anyone over the phone I felt very humiliated and disrespected when I called them regarding a certain job, because of my anxiety I tend to speak fast and wanting to get the call over and done fast but the worker I spoke to made me feel more anxious and worst after she claimed she didn't understand a word I said and then decided it's a good idea to tell me off. As much as I need a job I won't bother with this company if they can make someone even more anxious then that person already is on a first call then I don't even want to know how badly this company treats their employees when starting to work.

June 8, 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Lidia, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 1 out of 5 stars

RUDE RUDE RUDE ....Hideous company to…

RUDE RUDE RUDE ....Hideous company to work for - 0 stars is too many for the Nasty way staff speak to you ,, I spoke to another agency who were Well aware of Berry or should I say Bully Recruitment . 0 Stars .

April 25, 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Wendy, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 5 out of 5 stars

A good & excellent company.

I have more 1 year good experience with Berry recruitment.
🔷 They understand and solve my problems
🔷 I have never face any problem in different school during job. Very thing is perfect.
🔷 Always they mange working time for me when I need.
🔷 They guide me and give Instructions for improving my job role.
🔷 I am happy with Berry
Thanks berry's

March 24, 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Sadaf, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

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