Bertel O. Steen AS Reviews 20

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

20 reviews

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Rated 1 out of 5 stars

This place is out to steel your money

This place is out to steel your money. Do not trust. They lied about buy price of a lease bil. told me I could buy the car after 5 year lease for 80-90 thousand. When I wanted they changed to 148 thousand only if I buy that day. When I take the car back they offer 120thousand. Bad way to do business..Now they try to steel my 30.000 deposit stating I missed a service . Even though the van had not been used.. Very Bad Company, DO NOT TRUST them get everything in writing...

October 23, 2024
Unprompted review
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Rated 2 out of 5 stars

Skien workshop did bad job

Skien workshop. 3008, 2010 model. Abs warning lamp - possible wheel bearing. Workshop changed bearing and sensor - claimed it took nearly 3 hours and demanded 8000kr. After discussion they reduced to 7500. The bill showed no proper breakdown of expenses or which wheel they had changed. (It would have been nice also to have the old sensor - to check if it really was necessary).
Circa 2000 km afterwards another garage who were changing our tyres reported that the bearing was wrong. Took car to a proper workshop, who claimed the bearing had been "montert skeiv" - mounted wrongly. They contacted Bertel Steen and the bearing was changed under guarantee as a "faulty part".
ONE YEAR LATER- the sensor they changed failed, too!
I suspect that an unqualified mechanic did the original job. Obviously, I cannot recommend this workshop.

September 20, 2017
Unprompted review
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