Bespoke Bids Reviews 125

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was really impressed by how quickly the whole tender process was handled. Eve, who managed the bid writing for us, stayed in constant contact and checked everything with me before submission. I was... See more

Company replied

Rated 5 out of 5 stars

We wanted to get our tender application right....from our initial contact with Alister, which was brilliant and informative (he knows his stuff). With a few teams calls and amazing help from Eleanor... See more

Company replied

Rated 5 out of 5 stars

Thank you so much, Bespoke Bids team. We appreciate the excellent support we received from your team. Paul quickly responded to our inquiry and assigned Matty to help with our bid. Matty worked close... See more

Company replied

Rated 5 out of 5 stars

Starting from Alister, to Katie and Jessica, all are an amazing team of professionals who are knowledgeable, supportive, articulate and updated. Always kept us updated about each step of progress and... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Written by the company

Bespoke Bids was founded in 2014 by experienced Bid Manager, Leon Bright. Since then we have collaborated and formed close relationships with start-ups, SMEs and global organisations across the UK to help them achieve tender success. We are a Bid Writing and Consultancy business with a uniquely personal and collaborative approach to helping our customers become more successful in improving their tender win rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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Rated 5 out of 5 stars

Excellent Service

We recently collaborated with Bespoke Bid and I must express that their services surpassed our expectations. Having Katie as our consultant made the bidding process remarkably efficient. Katie and her team were always quick to respond to our inquiries and requests for clarification. Their communication was consistently clear and professional. We valued their meticulous attention to the details of our project. The proposals they provided were thoroughly researched and customized to meet our specific needs. Bespoke Bids delivered competitive pricing without sacrificing quality, which greatly simplified our decision-making process.

In summary, I highly recommend Bespoke Bids for their professionalism, efficiency, and dedication to customer satisfaction. They are an excellent choice for any bidding requirements. Our sincere thanks to Katie and her team.

June 13, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks very much for your review Vimbai! We're glad you were happy with our service - we'll pass your comments on to Katie too. All the best and we look forward to working with you again.

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Rated 5 out of 5 stars

Before Introduced to Bespoke it was a nightmare, l was about to close my business. Lot of stress, unhappy, thinking a lot of the way forward and l completely failed.

Before Introduced to Bespoke it was very difficult for us as a team to secure contracts. Soon after I was introduced to Bespoke, they handled all our contract applications and they have never failed us. Bespoke Bids are very professional, excellence in their work and they take their time to produce good quality work. They don't just do the work, but they work to achieve the best for us. Green Arrow Care Is a witness to this, we have been guided, supported by Bespoke Bids, and today we are who we are because of Bespoke Bids. I cannot thank you enough for everything that you have done for us so far. We will not stop working with you. I encourage all the small and big business to work with Bespoke Bids. If you really want to grow, Bespoke is the answer. My business is now healthy because of you,
THANK YOU

June 13, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks very much for your review David. We're always happy to help and look forward to continuing our partnership over the coming weeks and months!

Rated 5 out of 5 stars

Jessica was wonderful ,very creative…

Jessica was wonderful ,very creative and supportive

June 7, 2024
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Reply from Bespoke Bids

Thanks very much for your review we're glad you were happy with our service! All the best for your result and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Public Procurement Bid

We appointed Bespoke Bids to assist us in a specific aspect of a highly technical public procurement bid. We were connected with Joel, who was our bid consultant, for the completion of this project. Joel was extremely diligent, hard working and the quality of the technical response was excellent.
Joel kept us constantly informed as the project developed, providing us with regularly updates, which provided both piece of mind and the assurance that everything was on track. He is a true asset to the company and it was a pleasure working with him on this bid. I would recommend this organisation and would use them again.

February 1, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks very much for your review Kier - we're glad you were happy with our service and we'll pass your feedback on to Joel! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Eddie from Bespoke Bids was a great…

Eddie from Bespoke Bids was a great asset to help us achieve our goals to apply for frameworks, very informative and kept me up to date with all progress.

May 16, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks very much for your review! We're glad you were pleased with our service and look forward to working with you again in the future!

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Rated 5 out of 5 stars

Working together

Working together. Good working relationship

May 15, 2024
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Reply from Bespoke Bids

Thanks for your review Johnson - We look forward to working with you again!

Rated 5 out of 5 stars

Very helpful and easy going and makes…

Very helpful and easy going and makes things simplier for one to understand.

May 13, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks for the kind words Andrew. We're pleased you were happy with our service and look forward to working with you again.

Rated 5 out of 5 stars

Matty has been brilliant through and…

Matty has been brilliant through and through. He is very professional , polite and sometimes he gets out of his way just to help us as a client. I cannot ask for more. Thank you Matty. We greatly appreciate you.

April 14, 2024
Unprompted review
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Reply from Bespoke Bids

Hi Ellen, Thanks very much for your review - We look forward to working with you again in the future!

Rated 5 out of 5 stars

Our experience with Bespoke bids was great!

Our experience with Bespoke bids as a health care company was amazing to say the least the diligence and consistent follow up from their staff members especially Eddy Little was professional and accommodating to our internal practices and schedule.

We worked closely with Eddy Little and he was professional, consistent and helped us every step of the way.

Carelight Healthcare

May 10, 2024
Unprompted review
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Reply from Bespoke Bids

Hi Ebenezer, Thanks very much for your review! We're very pleased you were happy with our service and look forward to working with you again.

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Rated 5 out of 5 stars

Brilliant

Joel was brilliant, superb and very through with the work. Everything came up as explained. Any day any time they are the team to go to.

April 26, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks for the review Langton, we're glad you were pleased with our service and look forward to working with you again in the future!

Rated 5 out of 5 stars

Well structured and supportive

From start to finish the process was well structured, clear instructions given and supportive.
Would highly recommend the service to anyone needing more support, experienced or new to tender writting.

April 26, 2024
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Reply from Bespoke Bids

Thanks very much for the review Sophie, we're glad you were pleased with our service. We look forward to working with you again!

Rated 1 out of 5 stars

Please be warned before you pay fees upfront

Despite engaging early and paying fees upfront, Bespoke Bids left our bid to the last week prior submission and allocated someone with zero construction experience. Drafts received back for the quality questions were either our own content (unamended), incomplete or Chat GPT content and did not comply with the tender requirements (i.e. word count, submission format etc.).

The bid writer admitted that they failed us on the bid support and due to personal circumstances, pulled away from the bid. We completed the bid ourselves as nothing supplied by Bespoke Bids was tangible. We submitted a compliant to management just to be told "refer to our terms and conditions" and no refund or compensation was given.

Shocking service. Highly recommend staying away, we have decided to take legal action and have requested copies of insurances, whilst they failed to provide.

March 1, 2024
Unprompted review
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Reply from Bespoke Bids

Thank you for your review.

Regarding timeframes and service continuity, Bespoke Bids commenced work as soon as the project was confirmed and when the assigned consultant became indisposed due to unforeseen personal circumstances, cover was provided the same day. As you have noted in communications with us, the bid plan was disrupted several times owing to delays from your side, however we still met all our obligations on time and as agreed.

Both writers on your bid had construction experience, one with fifteen years of experience, one with five. At no point did either writer ‘admit they failed’.

We did not provide any AI generated content, in fact the only AI content on this project came from yourself in response to our request for information. This was not fit for purpose as we needed evidence which only you could provide.

Before you made the decision to withdraw communications, we provided you with a fully compliant, high-quality bid within the required timeframes. Regarding compensation or refund, we have been open to discussion on the comments you have raised and have asked you several times to offer substantiative evidence of your claims and grievances. We are yet to receive any. Unfortunately, we are unable to offer refunds based on personal opinion or unfounded accusation.

We wish you all the best for the future.

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Rated 5 out of 5 stars

Bespoke Bids totally rocked it with…

Bespoke Bids totally rocked it with their custom-made bids! Jessica was always there to clear up any confusion I had, super chill and available whenever I needed her. Seriously, if you need top-notch bid help, these guys are the real deal. Huge shoutout to Jessica and the team for making our project a breeze!

January 15, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks very much for your review! We're glad you were pleased with our work and the best of luck with your results!

Rated 5 out of 5 stars

Excellent experience

The staff who was in charge did a great deal of work. Very patient and understand. Assisted with explanations and very prompt.
Always reassuring me all through the period of the bid.

March 1, 2024
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Reply from Bespoke Bids

Thank you for your review - we're glad you were pleased with our service. All the best for your result and we look forward to working with you again in the future.

Rated 5 out of 5 stars

EXECELLENT SERVICE (WIS)

Bespoke bids have submitted numerous bids for WIS. All excellent quality. We have won 75% of these bids and we are happy with their professionalism and feedback.
I am current working with Jessica. Jessica always provides all information requested, she is very professional and is timely in her responses. Jessica has completed 4 bids for WIS and we have one awarded, 3 awaiting decisions, but I am confident that we can win these bids, based on the quality of the tenders submitted.

February 23, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks for your review Tina - always great to work with you! All the best on those upcoming decisions and we're looking forward to the next project together

Rated 5 out of 5 stars

its been a good experience and Matty…

its been a good experience and Matty has been soo helpful through out the whole process. Much appreciated

February 22, 2024
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Reply from Bespoke Bids

Thank you for your review - we're very pleased you were happy with our service and the support from Matty. We look forward to working with you again in the future

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Rated 5 out of 5 stars

Winning Bid Writers

Our company was looking to join a national framework and thought we could do with some help to apply. We approached Bespoke Bids and Joel was our account manager who patiently took us through each stage of the process. This resulted in us being ranked 1 number one supplier in the 4 year long framework!

January 19, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks very much for the review Carl, we're glad you were pleased with our service and look forward to working with you again. All the best with the new contract!

Rated 5 out of 5 stars

Bespoke Bids have been very…

Bespoke Bids have been very professional from the outset. The whole team is approachable, helpful and are a seamless addition to your existing staff. They go beyond your expectations and will identify, search and make you aware of opportunities in your sector prior to providing your company complete assistance with the whole tender process, from identifying, evaluation, to writing tenders to submission.

January 18, 2024
Unprompted review
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Reply from Bespoke Bids

Thanks a lot for your review! We're very pleased you've been happy with our service so far and look forward to continuing our partnership in 2024

Rated 5 out of 5 stars

Excellent

Very positive, proactive and helpful. Very quick response to any queries and thorough completion of bid.

January 17, 2024
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Reply from Bespoke Bids

Thanks very much for your review! We're pleased you were happy with our service! All the best with your result and we look forward to working with you again

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