Bespoke Plates Reviews 

1,685
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality of the products, often describing the plates as smart and impressive. Many highlight the excellent and professional service, noting helpful communication and efficient handling of their needs. The delivery service is frequently commended for its speed, with many orders arriving quickly, often within 24 hours or the next day. However, some customers also noted challenges with the ordering process, including unclear document requirements and occasional lack of communication regarding order status. A few other people also felt that there were issues with receiving the wrong items or experiencing significant delays in delivery. Additionally, a small portion of people reported quality issues with the plates over time, such as lettering or laminate peeling off after some months.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the fast delivery, quick turnaround, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the plates as high quality and... See more

Order

People report ambiguous experiences with order, with some finding the process easy and receiving good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb new registration plates for my wife’s business… Bespoke Plates customer service was second to none & would strongly recommend them to anybody. Will definitely be ordering some for my car no... See more

Rated 5 out of 5 stars

Bespoke Plates produced a set of 3-D plates for my father-in-law‘s birthday. They really looked smart.. real quality. Since it was a surprise, we really appreciated them arriving exactly when Bespoke... See more

Rated 5 out of 5 stars

Ordered a number of plates from these guys because they always give a professional but personal service. This time I needed the pates quickly and they printed and despatched the plates on the same day... See more

Rated 5 out of 5 stars

Really easy instructions on the website- bit of a pain that you have to post your documents to them but all was good. Received plates next working day after Docs were received. Order to delivery 5 da... See more


Company details

  1. Auto Tag Agency
  2. Car Accessories Store
  3. Driver and Vehicle Licensing Agency

Written by the company

At Bespoke Plates, we’ve been at the forefront of the number plate industry for over 7 years, delivering premium 3D and 4D plates to car enthusiasts across the UK. With a reputation built on quality, precision, and exceptional customer service, we’re proud to have supplied 100,000+ plates and counting. Our commitment to excellence is what sets us apart. Every plate is handcrafted to meet the highest standards of quality and compliance, ensuring your plates not only look stunning but are fully DVLA-approved. Whether it’s for your daily driver or your showpiece car, we design plates that elevate your vehicle’s style. Rated ‘Excellent’ on Trustpilot, we strive to exceed expectations with every order. From our seamless ordering process to our attentive customer support, we’re here to make sure your experience with us is nothing short of exceptional. Join the thousands of happy customers who trust Bespoke Plates for their custom plates. We’re here to bring your vision to life!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,685)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Very Good Service

There was a small issue with my order. This was resolved really quickly and my plates were with me the next day. Great service. Plates look really good also.

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

Not clear that you have to send all…

Not clear that you have to send all original documents and driving license until you’ve paid! That’s not acceptable and very misleading. No phone number emails don’t get answered. Moved premises supposedly but all mail going to old address contacted old address where the guy was clearly connected to them got my order sorted out. Sadly i would not use this company again.Plates were nice when they finally arrived but too much hassle trying to get my order.

March 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use!!!

Do not use! From start to finish the whole process was awful. I paid and sent documents which were verified on the Tuesday. I specifically asked for the items to be delivered by Friday/Saturday as I was travelling Saturday evening and needed the plates. I was told by Adam that my order would be a priority and delivered by Saturday (today) 3 days with no reply from Adam. No contact number, just an email and no reply. An awful waste of time company. I will be requesting a full refund via my credit card company. Has not kept to their delivery term and conditions!

February 25, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality

Plates arrived today, was sent out quite quick put quality on them is quite poor, faded line across on of my letters so don’t look great considering how much I paid for them

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I could give 0

Wish I could give 0. Would not recommend. First I was told my order would be dispatched and I would received my order within 2 days. I waited 4 days and there was no sign so I sent an email and received a reply saying they apologise and due to backlog my order has not been dispatched but it is now in production I will receive it within 2 days. I waited 2 days and emailed again and was then told that it was now finally in production and the reason it was not out yet was due to backlog and the Royal Mail. I would suggest using another company. I understand it can be busy and hectic at times but to lie to customers on multiple occasions is wrong.

February 26, 2025
Unprompted review
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Rated 2 out of 5 stars

Slow delivery

Happy with the product.

Took 10 days when it’s advertised as 24hour delivery if ordered before 3pm.
When contacted I was told several times the ordered will be sent out ‘today’. When it was actually posted I received my item within 24hours.

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

No contact.

Made an order for some 3D plates for the new car i got. It was only when i had ordered the plates that i was told i will need documentation. Of course i don't have the V5 yet so this
i couldn't do. So i tried to phone but no one answers, so instead sent three emails. Still no response. So it seems like they are just taking my money with no chance of a refund as you cant speak to an actual human. All i do do is make others aware of the lack of communication if anything goes wrong. Look elsewhere.

February 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Very Bad experience

Online purchased made on the 15th and all documents validated in the 20th. Contacted the company by email few times and said the plates will be with me in next 3 working days. Tried to call them but phone just gets cut off.

It's the 6th of Feb and still nothing from them. Raised a dispute through my bank to get a refund.

Wouldn't trust those guys as being number1.

January 15, 2025
Unprompted review

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