Rachel at Best Served Scandinavia organised an amazing surprise birthday trip for my wife. I had never been to Sweden before so I was completely unaware of where we should go and what experiences w... See more
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A truly memorable holiday! Rachel at Best Served Scandinavia gave great suggestions and tips helping us to design an itinerary that worked really well. We visited Copenhagen, Gothenburg, Stockholm and... See more
We went to Tromso for my wife’s birthday. She had never seen the Northern Lights and wanted this for her birthday. Rachel at Best Served Scandinavia gave us an itinerary to our requirements with th... See more
Superb from start to finish talked through what we wanted and pulled together several options which we finalised. It was our 25 th wedding anniversary bucket list holiday. They delt with all the b... See more
Company details
Written by the company
Established in 2005, we're experts in tailor-made travel to Scandinavia and the Nordic and Baltic regions. With a range of bespoke summer and winter itineraries, we can help you explore the best ice hotels, meet Santa in Lapland, experience the Norwegian fjords and hunt the magical Northern Lights. Contact us for expert advice on holidays in Norway, Finland, Sweden, Iceland, Denmark & Greenland.
Contact info
Fora - 180 Borough High Street, SE1 1LB, London, United Kingdom
- London
- SE1 1LB
- best-served.co.uk
4.6
Excellent
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Appalling service, poor response then none, so no booking with this company!
The company may be called 'Best Served Scandinavia' but offered packages to Canada, one in particular interesting us 'Quebec's Winter Wonderland'.
I enquired about this initially via their web form, and it was several days before I got an emailed reply from an agent who clearly hadn't properly read the details of what we wanted in terms of modifications (despite them advertising 'tailor-made' holidays). So I wrote back a very friendly email restating our wishes. That was over a week ago and I've heard absolutely nothing since.
Needless to say, we've booked with another excellent company. It seems Best Served (.co.uk) don't really care much about getting business! But actually it's just plain rude as well as bad business not to read an email properly and then subsequently not even bother to reply.
January 12, 2023
Unprompted review
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Brilliant service
We have used this company previously for the Ice Hotel and they were brilliant then. This year we have booked a holiday for Greenland and Iceland and the representative called Rebecca (Becky) Theriault, who has helped organise and book our holiday has been absolutely brilliant. Nothing is ever too much trouble for Rebecca, to deal and help with. What a star Rebecca is, and a credit to the Best served Scandinavian” team.
June 9, 2022
Unprompted review
What an amazing holiday in Norway
What an amazing holiday in Norway! All hotels superb; faultless transfers; excursions booked and absolutely no hassle. Amazing service from Miranda at Best Served Scandinavia who helped when internal flight home delayed meaning we would miss flight to Heathrow (which we didn't). Cannot praise the travel arrangements enough. Made our Norwegian experience totally wonderful
February 13, 2020
Unprompted review
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