Having ordered in previous years we knew we would get a quality service, from the initial ordering right through to delivery everything went smoothly, with on line nudges to add important things we h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Bare root plants arrived within a week and look healthy, but varying amounts of root. I followed all the advice given with the extras I bought (rooting gel etc) I wasn't able to plant them immediately... See more
Company replied
I have ordered from this company before but needed more hedging plants, did not hesitate to use them again. From ordering to delivery they keep you updated as to how your order is progressing through... See more
Bought beech hedging which arrived in excellent condition, & well packaged. The company kept us informed throughout the process. This was a 1st class service & will use them without hesitation in th... See more
Company details
Written by the company
best4hedging is the UK’s leading specialist in garden hedging, plants and trees. We’ve sold and dispatched millions of hedges online, as well as garden plants from 20cm bare-root whips to 4m tall, heavy root balls in the last ten years since opening our online retail store. But we’re not just an online retailer, our wealth of experience and knowledge in horticulture goes beyond this. Through our expertise in hedging and plants, we developed a Planting Advice section on our website. This will help you choose the right species for you garden, as well as tips on growing and maintaining your plants. You can also contact our experienced sales and advice team or call on 01257 494 480. Our team will help you build a shortlist and give you the pros and cons of each species. Whether you want to plant hedging to make your garden private, to plant vibrant flowering hedging and topiary trees to create a garden feature, or grow a blossoming fruit tree, you'll find what you're looking for with best4hedging.
12 Month Plant Guarantee Available
We understand living products can have issues
Rest assured, we only send top quality plants to be proud of and we have in place quality control measures that ensure you receive strong, healthy plants. However, we accept that sometimes things can go wrong and plants can fail. If any of your plants purchased from best4hedging fail within the first 12 months after delivery, we will either advise on how to help them recover, if we think they can, or replace them like for like if we agree they've failed, as long as the conditions of our guarantee have been met.
Plant Guarantee Qualifying Conditions
Condition 1: Plant using Rootgrow and a secondary plant feed from the following list:
Rootgrow Mycorrhizal Fungi is ideal for application during planting, and we advise using it for all planting projects to ensure a well-established root system, better drought tolerance, healthier plant growth and superior establishment.
Bonemeal is a slow release fertiliser that can be used at the time of planting and seasonally to improve the quality of the soil.
AfterPlant Evergreen Bio-Active Fertiliser is for use specifically with evergreen plants after planting to encourage lush and healthy growth. It complements the use of Rootgrow as a planting aid helping to strengthen and nourish the plants.
Seaweed Bio-Stimulant is ideal for any plant type. When used in conjunction with Rootgrow, the liquid seaweed can speed up the mycorrhizal fungi colonisation by up to 60% creating a highly efficient root support process to promote healthy root development and establishment.
Condition 2: Prepare your planting area before you begin
Make sure you weed thoroughly weed the planting area beforehand and continue to keep on top of weeds during the first few years of establishment. This ensures that there is no competition for nutrients and helps your plants thrive.
Condition 3: Immediate and ongoing care for your plants
If your local area is prone to rabbits and/or windy conditions, then do consider planting with rabbit guards and stakes to keep them protected. (Applies mainly to deciduous bare roots)
While they are young and just establishing themselves, plants (and hedging plants are no exception) need regular watering. Water generously during planting and throughout dry periods. Direct water to the base of the plants, not to the foliage during very hot and sunny weather, otherwise water can burn the leaves as it evaporates. In hot weather it's best to water first thing in the morning or last thing at night.
Light rain may not provide enough water. Sometimes it's not enough to reach the roots, so your plants may still need watering. It's always best to check.
In case of extreme cold weather we would recommend laying a fleece bag or any breathable material over plants that have been newly planted. Just be sure to remove it once the temperatures rise to prevent suffocating your plants.
Contact info
Five Acres Nursery, Dawbers Lane, PR7 6EE, CHORLEY, United Kingdom
- 01257 494 427
- enquiries@best4hedging.co.uk
- best4hedging.co.uk
4.5
Excellent
725 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Quality plant
The plant when it arrived was as shown, healthy and of good quality. Packing was secure and arrived undamaged So I’m pleased and relieved!
April 14, 2026
I am so happy with my order
I am so happy with my order! Bought star jasmin and could not be happier. The plant is huge, healthy and was packed so carefully there was no damage during delivery!
Will definitely be ordering more from you 😉
April 14, 2026
Nice plants delivered on time and in…
Nice plants delivered on time and in perfect condition
April 13, 2026
Bare root alder and hornbeam trees…
Bare root alder and hornbeam trees arrived in good condition. Despite me not getting them in the ground for 10 days all of them are out in leaf and looking very healthy. Just ordered another 20 alder which arrived today.
April 13, 2026
Excellent customer service
February 9, 2026
Company great to deal with
Company great to deal with, fast delivery also plant arrived in good condition many thanks.👍👍👍
April 10, 2026
Bare root English Yew
When I purchased my bare root Yew I did not anticipate them being such large strong plants. They were so healthy and well packed I was very impressed.
We planted them within a couple of days and used all the products recommended.
They look very happy still and hopefully they will all survive.
February 4, 2026
Good healthy plants packed and…
Good healthy plants packed and delivered excellent customer service also good
April 9, 2026
Both damaged on delivery & not well…
Both damaged on delivery & not well packed to stop this
April 9, 2026
Reply from best4hedging
Hi Stephen, thank you for your review, and we’re sorry to hear your items arrived damaged and not packaged as expected. We’ve arranged for replacement items to be sent, and your feedback regarding the packaging has been shared with our team to help improve this going forward. If there’s anything further we can assist you with, please do get in touch. Ella, Customer Care.
Still not received my order as sitting in DPDs warehouse for a week!
I would have given you zero stars if I could as I haven’t actually received my hedging as it is still sitting in DPDs warehouse . I will not be accepting anything which has sat in a warehouse ( according to DPD tracking they have had issues with delivery each day since it’s been with them) for a week ! I have used Hedging Direct previously without issues but your trustee courier has let you down to the extent I would seriously not consider using you again.
April 7, 2026
Reply from best4hedging
Hi Linda, thank you for taking the time to share your feedback, and we’re really sorry to hear about the delay with your order. We completely understand how frustrating this must be, especially given the length of time it has been held with the courier. This is certainly not the level of service we aim to provide. We’ve now been in touch with you directly to look into this further and get this resolved as quickly as possible. Thanks, Ella, Customer Care.
Good quality plants
Good quality plants. Ordered 36 photinia for a new hedge. All good. Delivered in large boxes that protected the plants.
April 9, 2026
I bought from you 1-2 years ago and I…
I bought from you 1-2 years ago and I was very pleased and they are doing well
I hope when they are planted they will grow well 😊
Perhaps my last order, the plants where taller
April 8, 2026
Reply from best4hedging
Hi Mrs Squires, thank you for your feedback and for your continued custom, it’s great to hear your previous plants are doing so well. We’re sorry your latest order didn’t quite meet expectations, and we completely understand your concerns. We’ve now been in touch with you directly to get this resolved. Ella, Customer Care.
Excellent!
Very pleased with the service. Customer service was excellent and the plants were delivered quickly and in great condition. Highly recommended and I will definitely be using again.
April 9, 2026
Poor
DPD are useless. Tries dropping at wrong address, said I was out, forced me to pay to have them redeliver to correct address...still not here
April 9, 2026
Good service but keeping fingers crossed
I ordered 6 plants (100/125cm) and they arrived on 09/04/2026 well packaged and on time. 5 out of the 6 plants were fine but one plant had many dead (brown) leaves and lots of other half brown leaves. I have planted them all and given them a thorough watering but I would be surprised if the half dead plant survives/recovers.
I have removed all the brown leaves and left the half brown leaves alone hoping that the plant survives.
April 10, 2026
Reply from best4hedging
Hi Andrew, thank you for your feedback, and we’re really pleased to hear that most of your plants arrived in good condition and as expected. We’re sorry that one plant didn’t meet the same standard, and we completely understand your concerns. We’ve now been in touch with you directly to resolve this. Ella, Customer Care.
Exactly as described
Exactly as described, packaged securely and arrived in perfect condition. I will be recommending this company.
April 7, 2026
Really happy with the quality of the…
Really happy with the quality of the plants. Packaged well too.
April 7, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.