Bestbeforeitsgone Reviews 61

TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Great easy online portal and plenty choice speedy delivery and good price for the goods procured compared to other online companies who specialise in discounted food goods. First order received toda... See more

Rated 2 out of 5 stars

Placed an order during the half price delivery period. When the order arrived the box was rammed full of food with crisps being on the top and as a result crushed. Other items were broken to. The wors... See more

Rated 5 out of 5 stars

Great deals, things as low as 1p! cheap and fast delivery- i ordered over a hundred items and paid £4 for delivery and items arrived within 48 hours , packaged well, everything arrived in good usable... See more

Rated 1 out of 5 stars

Excellent concept and products generally good except for fried and baked snacks as out of date items often rancid(oild degradation). However the charge for delivery is far too high and arbitrary consi... See more

Company details

  1. Supermarket
  2. Discount Supermarket
  3. Grocery Delivery Service
  4. Grocery Store

Information provided by various external sources

Best Before its Gone is the Midlands biggest reseller of approved cheap food which is past or approaching its best before date. Save up to 70% on the cost of food & drink.


Contact info

3.4

Average

TrustScore 3.5 out of 5

61 reviews

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Rated 5 out of 5 stars

Used a couple of times now

Used a couple of times now. Latest order arrived next day ( local delivery) super impressed with delivery and my items . Left where I asked . Will definitely be using again

March 22, 2024
Unprompted review
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Rated 2 out of 5 stars

Messy packaging

Be warned you'll likely need to wipe down everything you buy and hoover your floor after upacking an order. Their packing is grubby.

First time I ordered, I was really put off that they use dirty, nasty, shredded old boxes as packaging. I'm not talking just reusing boxes to ship items, nor putting boxes/folded cardboard inside other boxes. I mean, I'd prefer clean packing for food (which I’d recycle), but reusing boxes isn't my complaint. It's using **shredded up**, dirty old boxes, that create dust that gets into packets/bottles/unsealed small items. It's impossible to unpack without making a mess. Items need wiping down. You can't fold up the box in the house without getting the muck all over the carpet.

However, they do have good bargains, so I placed a 2nd order and put the above concerns in the comments section, & asked they don’t use the shredded muck. They took note, using other folded card and concertinaed bits as filler. Great, thank you. I was glad I didn’t just abandon this company (unlike others who also use ‘mucky’ packaging, including virgin ‘eco’ stuff like recycled foam pellets, which just create too much work to unpack a parcel.)

I ordered a few more times, copied and pasted my little note, worked fine.

Then 6th order, they actively replied to my order comment, dismissing me with environmental carbon-saving spiel. Bread, sweets in not-properly wrapped papers, freezer bags, came with the dust of dirty used boxes.

I had actually been intending to write them a decent review after their help with some courier issues in one order. Admittedly I hadn’t got round to it. But quite frankly now I’m not going to bother focussing on the bit they did well.

The effort of cleaning up involved in receiving a parcel trumps that, and going outside in the cold/rain to break up the box to avoid more mess inside, has spurred me to share their negatives.

I’m well aware some people will appreciate recycled protection, but to be clear I’m not moaning about re-using card. It’s the shredded up of dirty stuff, & moreover that put in with food. Put food in boxes that have just had food in previously, inside other boxes, sure. Save money, perfectly understandable, I’m just disappointed at this change of attitude & lack of consideration, being lectured about saving trees & carbon - which is in fact irrelevant to my actual concern.

A shame.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love this fab company 😀

Absolutely love this fab company 😀
Orders arrive when they should - great communication from best b4 re the shipping & delivery info & everything is so well packaged.
I had a very small prob with an item on a recent order & their customer service is second to none (unlike some others iv had to contact recently) speedy reply to email & fab outcome - I communicated with Carly & she is 100% an asset to Best Before it’s gone 😀

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Have used this company for quite a while now. Good products at great prices. Customer service has always been great, delivery option is great because I don't drive and easier for me. Lots of different options and would recommend to friends and family. I even order stuff for my parents.

November 15, 2023
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Rated 1 out of 5 stars

Ordered from them before.No problems…

Ordered from them before.No problems except poor tracking for delivery.Ordered again.Got a email stating delivery on way.I waited in all day .. nothing.Asked them by email where is the goods.They replied it's not on way yet.I told them about the email and when is it on way..They replied.if don't like the way we do things we will just cancel the order and give a refund Cancelled the delivery for complainimg about the useless delivery details.Very abusve company

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

Order was never received

Order was never received, I tried to contact them multiple times and never received a reply. Luckily I paid through PayPal so I got the cost of goods refunded. Lost the £8 postage though.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Best before dates clearly marked on…

Best before dates clearly marked on website. I bought some food items, drinks and cleaning products. All good quality. Cost of postage a little high as it’s dpd so you’ll want to order a large amount to make it worthwhile. Still paid way under normal pricing even with postage costs

March 30, 2023
Unprompted review
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Rated 1 out of 5 stars

Delivery charge too high and often arbitrary

Excellent concept and products generally good except for fried and baked snacks as out of date items often rancid(oild degradation). However the charge for delivery is far too high and arbitrary considering the value of the products. I have arranged some large orders in the past and latterly always check what the deivlery would be before going ahead. What happened to free delivery over a certain order value like other suppliers? I won't be using them again.

October 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. The staff are wizards. Always amazed at how they cram everything into a single standard size box, delivery times are within 2-3 days on average and have 2 pages worth of orders on their site since August 2021. pricing is extremely well balanced, it's got to the point where it's became an addiction and went from having abs to gaining 2.5 stone since 2021, so need to calm down with the orders from now on and hit the gym again. have never once had a problem with their service; nothing has ever been 'off', no drinks have been flat or bad. Thanks for putting up with my constant orders since last year - you guys are fantastic at what you do.
need to take a break from ordering and lose some weight for now though.. cheers

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Best first-stop shop on the internet

Delighted to have found this shop. Great items, great deliveries, great staff. I've made it my first place to check before shopping, and told everyone I know about it. An obvious 5 stars - from a dedicated customer!

September 12, 2022
Unprompted review
Rated 1 out of 5 stars

Don't use if you live in Scottish Highlands

Opened an account and then spent ages getting an order together, only to find out I couldn't amend the shipping info. Turns out they no longer ship to Scottish Highlands, but nothing to say that when you order. What a waste of time.....Tracy was helpful though!

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

What a fantastic place to shop

What a fantastic place to shop. Always on time with deliveries, in fact probably the most accurate tracking service I've used. Delivery guys are fab, always polite and helpful. Customer service respond extremely quickly and any issues are resolved in super fast time. Can't rate them highly enough. 👍👍👍

May 30, 2022
Unprompted review
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Rated 5 out of 5 stars

This company is excellent and I have…

This company is excellent and I have had couple of orders form them now. Unfortunately the courier they use isn’t so good and had broken some bottles in my parcel. Best before it’s gone had no problems with replacing my damaged goods and their customer service was brilliant. I shall be ordering again 😀

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

If you are looking for high quality

If you are looking for high quality, best priced, short date food with excellent customer service to match, this is the site for you.
Delivered within 48 hours of completing my order, in excellent, study packaging and using DHL as their courier, I cannot rate them highly enough.
Thank you!

April 20, 2022
Unprompted review

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