Best Bike Advice Reviews 

377
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can only say that this is probably my best investment in comfort on the bike. I can recommend it to everyone, because you will probably improve your position on the bike like I did. I got back on th... See more

Rated 4 out of 5 stars

Good tool for learning about proper bike sizing and fitting. Quite detailed body measurement input. Fair pricing. Fast and useful support response. Points for improvement: - bike database lacks so... See more

Company replied

Rated 1 out of 5 stars

I checked and double-checked my input for all measurements, and the output from your system was WAAAAAAY off on what it recommended. I have no faith whatever in your system. I have been an avid cyclis... See more

Company replied

Rated 5 out of 5 stars

I had a bit of a misunderstanding originally and I subsequently left negative advice. I was trying to figure out what frame size I needed (S/M/L) as bike I want to buy can only be obtained online. In... See more

Company replied

Company details

  1. #300 of 349 best companies in Software Company

Written by the company

We want you to get maximum joy out of Cycling. Best Bike Advice helps you to find your dream road or mountain bike, and we advise you on your optimal riding position and bike setup. Prevent pains and injuries or improve your performance with the most comprehensive online bike fit. And get personal advice for what bike fits best with your level of experience, cycling goals, body measurements, and budget.


Contact info

3.6

Average

TrustScore 3.5 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(377)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Simpele and effective

I was looking for a simpele yet effective bikefit without spending lots of money. It helped me a lot! Asked for help and got really helpfull replies too. I recommend it to anyone!

May 5, 2025
Unprompted review
Best Bike Advice logo

Reply from Best Bike Advice

Thank you for the review.

Rated 5 out of 5 stars

Great tool

Great tool when u know already how bikefitting works and are able to change things with the results of bike advice as a firm basic.

April 3, 2025
Rated 4 out of 5 stars

Great tool. Very fair price. Super customer support

Great tool to fit your bike exactly to the bodys measurement. Much more precise than tables from other brands.
In one week you can try different settings according to the achieved riding style.
There are also tipps for the cockpit setup (so great) and for best fitting bike models on the Market.
The only negative thing I think ist the limited time (one week). But the price is more than fair.
Great thanks to Jaap for the goodwill to help me with issues after the payed week.

March 31, 2025
Advertisement
Rated 3 out of 5 stars

The data collection guide is helpful…

The data collection guide is helpful and walks you through the process. The report generated is generally a good starting point but no more than that. Taking that into account the limited payment options makes it expensive for what it is IMHO.

March 30, 2025
Rated 1 out of 5 stars

nothing indicating its paid

nothing indicating its paid, so if you're landing here and make all the measurements it's asking to pay at the very end - while still collecting your data including email.

March 24, 2025
Unprompted review
Best Bike Advice logo

Reply from Best Bike Advice

Dear customer, on the first page of our bike fitting process we communicate the costs in the largest possible font size. I am sorry that you overlooked that information. https://bestbikeadvice.com/int/en/bikefitting/

Rated 4 out of 5 stars

Good tool for adjustment the bike easy…

Good tool for adjustment the bike easy to use. I have used it for new buy and for the adjustment from my existing bike for more comfort. Maybe more bikes and different manufacturers in the library is more better.

February 27, 2025
Advertisement
Rated 1 out of 5 stars

Too expensive for something that chat…

Too expensive for something that chat gpd can answer.
Anytime you take it further (e.g. for searching a bike), again you have to pay. That ist not fair.

March 2, 2025
Best Bike Advice logo

Reply from Best Bike Advice

Hi Harald, I find it a little bit strange that you decide to give us a 1star review because you think chat gpt could do this as well. Should we now score any non AI activity with 1 star as soon as someone thinks AI could do that as well?

If you believe chat gpt is the better option for you, please go for it. You do not have to buy our service.

I personally tried chat gpt before. And it looks really impressive what chat gpt provides. But I was not able to get a suitable bike fit result out of it. It was too generic and several specifications were not clear or not correct.

Rated 5 out of 5 stars

It's simple and effective

It's simple and effective. Even the unpaid version will give you a rough idea, the paid version allows you to play with the parameters. I used it to adapt my previous bike as well as starting from my new one with nearly no feel of changing bikes

July 1, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great product for adjusting your bike

BestBikeAdvice is a great way of adjusting your bike to a better position. I've used it for my road bike in preparation for an Ironman and for my MTB. The last time I also used it for a MTB that I build from scratch. In that process I noticed that a few factors are not included in the calculation of the ideal sitting position. Think of the width of the handlebars, which affects the distance between saddle and handlebars. But also factors such as suspension are not included. These are nice additions that make the product just that little bit better and more professional.

December 23, 2024
Unprompted review
Best Bike Advice logo

Reply from Best Bike Advice

Dear Customer, Thank you for your review!

We’d like to clarify that our MTB bike fitting tool does take both handlebar width and suspension effects into account when determining your optimal riding position.
• Suspension & SAG: During the fitting process, we ask for your front and rear suspension travel. The tool automatically factors in the typical SAG percentage, ensuring that your riding position remains consistent—whether you’re on a hardtail or a full-suspension bike—once your weight is on the bike.
• Handlebar Width & Back Sweep: We also ask for the “effective back sweep” of your handlebar, which increases with wider handlebars. This is integrated into our calculations to ensure a proper fit.

If you’d like more detailed information, feel free to reach out via our contact form for a direct conversation, as we don’t have your contact details.

Looking forward to helping you further!
Best regards,
Jaap
Best Bike Advice

Rated 1 out of 5 stars

You go through it all and then you have…

You go through it all and then you have to pay. Oh and then it's cheaper because you are disappointed. Pathetic.

February 26, 2025
Unprompted review
Best Bike Advice logo

Reply from Best Bike Advice

Hi Jon,

I'm sorry to hear that you were surprised by the cost at the end of the process. We strive to be as transparent as possible about our pricing and have taken every step to communicate it clearly upfront.

The price is displayed prominently on the very first page of the bike fit, using the largest font size on our website. You can see this for yourself at https://bestbikeadvice.com/int/en/bikefitting/ .

Best regards,
Best Bike Advice

Advertisement
Rated 5 out of 5 stars

After the bike fit

After the bike fit, I felt super comfortable and rode without any issues. Clear website with the right information.

February 26, 2025
Unprompted review
Rated 4 out of 5 stars

I do like this approach of doing the…

I do like this approach of doing the bikefit yourself instead of paying someone (too much) for doing the bikefit for you because it makes you understand how and why geometry changes. You can also do several attempts which is nice, because I think the 'perfect bikefit' doesn't exist, it depends on your shape, training load, etc. One remark, the navigation pane should be more clear, it can be difficult to find back your bikefits, there should be some history table.

April 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look