Tumch staff konachya against complaint keli tr kahi action ghet nai , ek conductor khule aam eka mulila unpad vagere bolto he tumchi service ahe ka
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Best Bus is really pretty great, the seats are reasonably comfortable even though legroom is a little tight for taller folks. The buses I've taken have always left on time and gotten in on time or sli... See more
Worst experience with Ramoji film city bus transportation driver name Bhaker bus number 8182 on 19/12/2022. He told us to reach at 07.20 pm but after reaching he said bus will start at 09.30 pm.... See more
Not travelling with them again. They blames us qe are taking time because which unable to cover places in a single day trip however, he makes us all wait 40 mins so the people from other bus can join.... See more
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1.8
Poor
559 reviews
Hasn’t replied to negative reviews
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Really great bus experience
Took BestBus from New York to DC (Dupont Circle stop) on a Sunday afternoon and had very good service. Definitely a much better experience than Megabus and many of the other bus services on this route. Only complaints are that the wi-fi service sometimes wasn't so reliable, it was a little hard to find the bus in New York (no signage), and the dropoff at DC Union Station wasn't very efficient so that delayed us getting to Dupont Circle.
June 19, 2016
Unprompted review
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Clean and comfortable
The bus left NYC on time and was clean and as comfortable as can be expected for a crowded bus.
June 18, 2016
Unprompted review
No wi-fi...bummer!
The bus service is efficient, people are polite and very sincere in their service. No problem with this portion. Check in is efficient as well. I was bummed because wi-fi did not work on the way home. They tried rebooting twice to no avail. I just took a nap to pass the time. I think if they advertise that they have wi-fi and it doesn't work, there should be a discount of some sort.
June 18, 2016
Unprompted review
Nice ride to DC
The bus stop is easy to find (convenient to get to), the ride went smoothly, staff was helpful and friendly. Departed on time. Happy with Best Bus
June 18, 2016
Unprompted review
Thanks for the safe and comfortable ride from NYC-DC
Trip was safe, relaxing, quiet and clean. I will definitely ride with y'all again.
June 18, 2016
Unprompted review
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NIcest Bus Driver Ever
Our bus driver was so nice. The bus is a big tourbus and really nice, too.
June 18, 2016
Unprompted review
Great staff, nice buses and smooth sailing,
Had to travel from DC to NY last minute. Plane was going to cost $280 and train $200 and take between 3 to 5 hours all up. Best bus got me there in just over 4 hours for $30! Nice bus in new condition and great staff, couldn't be happier.
June 18, 2016
Unprompted review
Great Bus Service!
Excellent bus service, very clean, a lovely helpful bus driver and excellent staff at the pick area!! Free wifi as well as outlets to charge your devices. Would recommend to any one!
June 18, 2016
Unprompted review
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I just wish it wasn't a bus
Just fine, for a bus. The one that stops in Silver Spring is much quicker than the one that stops at Union Station.
June 17, 2016
Unprompted review
Good trip
The bus was clean, the water appreciated. Also on time. There was nothing exceptional nor unacceptable; that is why a I gave 3 stars.
June 17, 2016
Unprompted review
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Virginia to NYC
I've gone round trip from Virginia to NYC 2 times. Each leg on each trip took at least 30 min longer than posted. Seats are small and I am grateful I always had an empty seat next to me. I will try to take the train next time. Drivers are friendly though.
June 17, 2016
Unprompted review
good service, easy to book, good location in DC
i would add electricity plugs for passengers
June 17, 2016
Unprompted review
Great super fun time.
Great friendly, low cost and very clean and on time.
June 17, 2016
Unprompted review
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Bestbus
The bus was delayed leaving from Springfield VA because of available seats for people who entered the bus at Springfield. The company need to do a better job at verifying everybody's ticket at the first location.
June 17, 2016
Unprompted review
Did not covered everything I hoped for
I could not connect with the on-bus Wi-Fi, although the trip progressed smoothly, they had a lot of commodities.
June 17, 2016
Unprompted review
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