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Rated 5 out of 5 stars

Ordered a few times now and what a fantastic vape liquid company this is! Brilliant flavour of product ( strawberry mint or Raspberry mint for me), decent delivery time and pricing. It is so nice that... See more

Rated 1 out of 5 stars

Ordered 6 Bottles of eliquid when the package arrived the packing had been damaged in transit & only 1 bottle was received. I immediately email bestcigliquid & had a response stating they would ship t... See more

Rated 5 out of 5 stars

Processing/shipping took a bit longer but they we're upfront about it, so nothing to complain here! Good thing about package being 10 days in transit is that it means liquids are already steeped whe... See more

Company replied

Rated 3 out of 5 stars

Had been using them for a while but stock is too often unavailable, last straw was them sending my last order but I ended up paying Royal mail due to not enough postage paid by sender. This review h... See more

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3.0

Average

TrustScore 3 out of 5

225 reviews

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Rated 1 out of 5 stars

Wrong items

Good concentrates but they sent the wrong items and after more than a month still haven't sent me the right one's even though they were "in stock" when I put in my order. They take very long to reply to emails and messages. Doubt I will order from them again.

October 29, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

So Mr. Desai, This one star you have gave us is all over 20 twist caps, priced at £1.44? I have answered all your emails, (last one was Tuesday), looked at all your photos and despite resending your twist caps you leave a one star.
Thank you so much Mr.Desai for your custom and I am glad you love our concentrates.
Missing out on our 100% NET tobaccos?
https://bestcigliquid.co.uk/100-naturally-extracted-tobacco-e-liquids/
Lesley@ BCL

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Rated 5 out of 5 stars

Best liquid I have ever bought and been …

Best liquid I have ever bought and been using an ecig for 4 years now. Reliable honest and very friendly. Will not be buying elsewhere again

October 20, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Susan,
Thank you very much. We Thank you for your continued custom.
We always try our best here at Bestcigliquid and love to see our customers happy.
Thank you for your nice words,
The BCL team.

Rated 5 out of 5 stars

I've been buying Andys net Tobaccos for …

I've been buying Andys net Tobaccos for some time now and have to say they are fantastic, really good. Their Tribeca x, cohiba, best cigar and very strawberry are excellent. Great customer service from Andy and Lesley who respond quickly to any questions you have. I would recommend Bestcigliquid to long time vapers and to new vapers coming off cigs as their tobacco liquids are as close to the real thing as can get.

October 20, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Matthew
Thank you very much.
We Thank you for your continued custom. We always try our best here at Bestcigliquid and love to see our customers happy.
Thank you for your nice words,
The BCL team.

Rated 5 out of 5 stars

Great Company

Great liquid great selection great company would highly recommend to everyone just compare prices on bestcigliquid.co.uk with any other e-liquid company no contest really and the quality is superb

October 20, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Robie, Thank you very much.
We always try our best here at Bestcigliquid and love to see our customers happy.
Thank you for your nice words,
The BCL team.

Rated 5 out of 5 stars

Excellent juice company

Excellent juice company, their blood orange is superb. Also excellent price on 100ml, delivery is also very quick. I would recommend Bestcigliquid 100%

October 20, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Stevie,
Thank you very much.
We always try our best here at Bestcigliquid and love to see our customers happy.
Thank you,
The BCL team.

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Rated 5 out of 5 stars

Does what it says on the tin !

Best juice liquid, best price, best staff. Open communication, easy to order via the website or email. Occasionally delivery can be a little slow, but this can be down to a number of Royal Mail factors - But fantastic, In all the years i would not shop anywhere else !

August 1, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Rachel,
Thank you. We try our best here at Bestcigliquid and love to see our customers happy.
Thank you,
The BCL team.

Rated 5 out of 5 stars

Good E-juice Good Price & Friendly Staff

must admit only found BCL by chance and i'm glad i did its the only place i buy my juice from now, really good flavour the deserts are to die for lol

the fruitys ive tried are punchy in flavour and thats what we want, mouth explosion , i hear the tobacco flavours are good also but havent tried them yet

customer for life here :)

July 31, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Tony,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

Rated 5 out of 5 stars

Never had a problem

Never had a problem, excellent service great eliquid and well priced, i would recommend this company to anyone

July 31, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Robert,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

Rated 5 out of 5 stars

My go to juice manufacturers

BCL is my go to juice so much choice in flavours and every flavour I have had is brilliant better than paying out 15quid for 30ml of liquid which isn't as good. Easy mix is great if you have you own nic it's mixed to how you want. Just started mixing using bcl concentrates and so far so good very highly reccomend. Service is spot on and delivery is received 1st class signed for in a few days

July 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Brad,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

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Rated 5 out of 5 stars

Stunning flavours and great service

Bestcigliquid offers the finest NETs I found so far and a huge very delicious range of fruit and dessert flavours. I live in Germany but always order my liquids and flavours at bestcigliquid.co.uk because they are that great.
They have a very good customer support and delivery is always fast. Try their Facebook group and you'll get to know what I mean.

July 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Sven,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

Rated 5 out of 5 stars

Great company

Great company, there net juices are fantastic. When I've needed help they have been there for me, very easy to contact. I personally will be making my way through the entire range.

July 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello John,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

Rated 5 out of 5 stars

Great people and great customer service

This company is brilliant. Not only are the eliquids the best flavours i have ever had but the people who run it have been so helpful. I can message them and ask questions about flavour when I can't decide. And how to mix the eliquids when I am not sure. Also they always keep me posted on my delivery etc and my order has never been wrong.
Don't need to shop around other vape companies now I have this one.

July 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Mandie,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

Rated 5 out of 5 stars

Top Quality at a great price

Have only made 3 orders so far. All went as expected. I have tried around 6 flavours and so far so good. Easy mix range is a breeze to do. Have dealt with lesley a couple of times and she has been a pleasure to deal with in sorting out my oder which went aittle astray and giving me some new flavours to try. Top flavours with top quality service and are now my go to vendor.

July 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Michael,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

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Rated 5 out of 5 stars

Great company

Only ordered once, delivery was very prompt and My god the liquids are great. Tried a few of the the different branded bottle shots and I would say these are one of the best. Great variety and very easy to make.

Keep it up guys

July 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello John,
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.
Thank you.
The BCL team.

Rated 5 out of 5 stars

Great Service and liquids

Ordered twenty bottles from Bestcigliquid. I will be honest I had not received the order after ten days so I got in touch with Lesley who did not attempt to fob me off unlike a certain Blackburn based company who shall remain nameless.

Rather she advised that the items must have been lost in the postal system and provided me with the Snail Mail reference, her solution was simple... we will resend them to you as soon as possible. This was on Monday. All bottles arrived on Friday each one individually sealed and no errors.

Whilst I cant speak for the Royal Mail Special Delay service... sorry Royal Mail Special Delivery Service, I can speak volumes of how good the four tobacco concentrates I have mixed up are. High in flavour and not a single hint of chemical taste in sight. The price is very reasonable and the customer service is good.

Would I order from Bestcigliquid again. I would certainly give them a second try and see if I have delivery issues once again.

On the whole it is important to remember that this is not a multi national million pound franchisee outfit.... nor is it a kitchen table one man band selling cheap quality liquids. It will never manage to deliver everything on time every time so there is no point being rude and abusive to the staff. Rather send an email and they will respond. In my own personal opinion the wait was worth it as these liquids are certainly on a par with several gourmet concentrates and without a doubt are better than the Blackburn based company I used to use whose name is similar to completely evil (change the words and you'll get exactly who I mean)

Give them a try.... with the prices they charge you may be pleasantly surprised like I was. I will certainly order from here again

July 26, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Hello Gareth,
It should be said that all our eliquids are freshly made to order. They always have been and always will. They are never shelved and stacked as some other companies do. So it will take us a day or so longer processing them but we do aim for the next day wherever possible.
Thank you for your kind words.
We welcome everyone and it's a pleasure to have you as a Bestcigliquid customer.

Thank you.
The BCL team.

Rated 5 out of 5 stars

Great company and awsome juice

Great company and awsome juice can't recommend them enough use to buy alot from flavor boss but I will now be using these all the time as they are cheaper and more choice of flavors as well keep up the great work bestcigliquid

June 30, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Thank you very much for your review im very glad you are enjoying our range! Please spread the word. Cheers!

Rated 1 out of 5 stars

Great e liquid shame about the customer service.

I ordered some impact 24/7 after seeing a review from Vaping with Vic. At the time they were offering a free 30ml of 72mg nicotine. Order came quickly enough and product was great however when I checked the package there was no nicotine in it. After over a week of trying to get the nicotine I gave up. Its a shame really as the product I tried like it say was good and I would have been a returning customer.

Now as you see below Bestcigliquid has replied and as I cannot reply to it I will write it here.

"Emails were sent to you apologising for the error and I spoke to you myself. (I remember it very well) Immediately after our conversation, I aranged for another 'free' 30ml bottle of nicotine to be dispatched from the lab which was sent to you the following day first class"

No call was received I have even looked through my calls list and nope nothing there for the dates that you remember calling me here is the list for that week (actually no links are allowed but I can let you see a screenshot from my phone for that particular week).
Now there is nothing sinister with me writing a review a month later far from it I dont always write my reviews straight away its when I get around to it and yes you are right it was a freebie as you put it as it was advertised on said vaping show but it was not why I ordered it which was because Vic had done a review of it and it was the type of liquid I enjoy.

Now if you say the lab sent it then it must be true like the last time or should i say on the Monday when Lesley advised that she would remind them to send it.

Now as I said there is no underlying reason or anything sinister because I didnt write this review straight away nor am i affiliated with any company eliquid or hardware or otherwise, as i say its when I get around to it.

As far as I am concerned I have left a fair review for the service I received.

June 18, 2017
Unprompted review
Bestcigliquid logo

Reply from Bestcigliquid

Thank you for your comments.
Your order was placed five days (15th) before the TPD and dispatched three days later (18th) along with the thousands of other panicking customers orders.
The 'free' 30ml VG/PG nicotine of your choice which was offered by us as a incentive to encourage vapers to 'mix' their own after the TPD ruling had taken effect.
Emails were sent to you apologising for the error and I spoke to you myself. (I remember it very well) Immediately after our conversation, I aranged for another 'free' 30ml bottle of nicotine to be dispatched from the lab which was sent to you the following working day first class.
Obviously, you had other intentions as to complain on trust pilot one month later which would take a great deal of time and effort on your part to 'put pen to paper' so to speak. We take pride in our company. You are correct in saying we have quality products but, we are only human. We are not 'factory' controlled, nor do we have robots or intend to.
It does all in all seem very questionable and suspicious as to why you would do such a thing and go to such lengths over a freebie that did or did not turn up.

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