Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more
Company replied
I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more
Company replied
I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more
Company replied
Company details
- #11 of 25 best companies in Dating Service
About BestDates
Written by the company
BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.
We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.
Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.
Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.
Contact info
United States
- support@bestdates.help
- bestdates.com
3.8
Great
2K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BestDates
Hi John,
Our platform brings together people with diverse interests and communication styles, everyone engages at their own pace. Keep exploring and hope you find the right connection!
Best regards,
Rose from BestDates
I haven’t been on here long enough to…
I haven’t been on here long enough to have an opinion yet.
May 1, 2026
Reply from BestDates
Hi Angel,
Take your time, there's no rush! Hope the platform keeps delivering great experiences as you explore more. If there's anything we can do to make your first experience even better, don't hesitate to get in touch at support@bestdates.help!
Best regards,
Rose from BestDates
Reply from BestDates
Hi Becky,
Thank you for the review, we genuinely value hearing from our users.
Best regards,
Rose from BestDates
Easy to use and quick
May 3, 2026
Reply from BestDates
Hi Darren,
Nice to know things have been going well for you here!
Best regards,
Rose from BestDates
Reply from BestDates
Hi Regina,
It`s a promising start, wish it keeps developing in the right direction!
Best regards,
Rose from BestDates
Reply from BestDates
Hi Deborah,
Really glad you took a moment to share, it means a lot!
Best regards,
Rose from BestDates
Real people to talked to and the I…
Real people to talked to and the I don't have any problem with it but just talking to people is little bit pricey. Over all the site can be trusted.
November 22, 2025
Reply from BestDates
Hi Marivic,
Thanks for the five stars! Regarding credits, larger packages offer a lower cost per credit, a great option if you're planning to stay active on the platform. If you'd like help finding the best option for you, our team is happy to assist at support@bestdates.help!
Best regards,
Rose from BestDates
The fact that it is for free1
May 1, 2026
Reply from BestDates
Hi Rui,
Your thoughts carry real weight with us, glad you shared them.
Best regards,
Rose from BestDates
Reply from BestDates
Hi Raymond,
Glad to hear it's been a good experience! We noticed the rating is a bit lower, if there's anything specific we could do to make it even better, we'd love to hear it at support@bestdates.help!
Best regards,
Rose from BestDates
It was too direct
It was too direct! Want to penetrate not interested by this kind of man
May 2, 2026
Reply from BestDates
Hi Francois,
We're sorry to hear about this experience. Behavior that violates our Community Guidelines is not tolerated on the platform. The platform provides tools to block and report users directly, please don't hesitate to use them or get in touch at support@bestdates.help so we can look into it.
Best regards,
Rose from BestDates
i love this app i have gotten myself a…
i love this app i have gotten myself a beautiful chinese lady who is warming my heart so much
May 2, 2026
Reply from BestDates
Hi there,
That's wonderful to hear, hope the connection keeps growing into something truly special!
Best regards,
Rose from BestDates
Love
The interaction was quite Friendly in a Polished way. Thus rate it as Excellent. Than.
May 2, 2026
Reply from BestDates
Hi Anil,
Your feedback is something we take seriously, thanks for putting it into words.
Best regards,
Rose from BestDates
Reply from BestDates
Hi Raaj,
Thanks for letting us know how things have been going, it matters to us.
Best regards,
Rose from BestDates
Just getting use to it.
May 1, 2026
Reply from BestDates
Hi Mary,
Happy to have you here, take your time exploring and hope it brings some wonderful connections your way.
Best regards,
Rose from BestDates
Reply from BestDates
Hi Jeff,
Keeping the platform secure and supported is something we invest in consistently, and certain paid features make that possible. For any questions about credit usage or available packages, don't hesitate to reach out at support@bestdates.help.
Best regards,
Rose from BestDates
Limited text and cost
May 2, 2026
Reply from BestDates
Hi Brandon,
A safe and supported environment doesn't happen by itself, certain paid features are what make it sustainable. If you'd like a clearer picture of how credits and packages work, our team is just a message away at support@bestdates.help.
Best regards,
Rose from BestDates
Reply from BestDates
Hi there,
Happy to know things have been running smoothly for you on the platform!
Best regards,
Rose from BestDates
Very Nice thing
May 2, 2026
Reply from BestDates
Hi Rose,
It's great to know you're enjoying your time here.
Best regards,
Rose from BestDates
Honesty
Honesty, and stayed on target while trying to keep me as a customer.
Her knowledge and service were excellent and I appreciated that so very much!!!
My experience on the site I would have preferred not to have these much younger men making their moves and some weren’t even nice about it!!!!
March 10, 2026
Reply from BestDates
Hi Terry,
Really glad the support experience was so positive, we'll be sure to pass along your kind words. Regarding unwanted interactions, the platform provides tools to block and report profiles directly. If anything similar comes up again, don't hesitate to get in touch at support@bestdates.help!
Best regards,
Rose from BestDates
It works well and fast and i like the…
It works well and fast and i like the way it travels, the only thing i think is that credits are a bit expensive.
May 2, 2026
Reply from BestDates
Hi Luis,
Really glad the platform feels smooth and fast! Regarding credits, they are only spent on the features you actively choose to engage with. If you'd like help finding the best option for your budget, our team is happy to assist at support@bestdates.help.
Best regards,
Rose from BestDates
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.