Over 4 years later and I still never received a refund on a product they accepted as a return in May 2020. I wasn't able to receive the refund until resolution of a legal case with WorldPay. Expensive... See more
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Absolutely appalling company I should have read the reviews before using.i paid £100 for a pair of trainers back in June for my sons birthday I didn’t receive them I contacted them and waited forever... See more
I've made several requests for my refunds (see previous review), and have twice been asked for my bank details because "there's a problem refunding to credit cards". Obviously, given their track reco... See more
Sold me fake shoes. Stitching was a completely off, sizing tag had errors and overall shape was not correct. Apparently the company doesn’t listen anyone calling fakes out, even after years in the ind... See more
Company replied
Company details
Information provided by various external sources
We work with different partners worldwide in order to bring fairer prices. We pride ourselves in delivering our goal for thousands of customers from our launch in December 2018. We promise to always beat the price.
Contact info
Priory mansions, NW6 7UH, London, United Kingdom
- 07498808811
- Info@bestfreshdealsnow.com
- bestfreshdealsnow.com
Over 4 years later and I still never…
Over 4 years later and I still never received a refund on a product they accepted as a return in May 2020. I wasn't able to receive the refund until resolution of a legal case with WorldPay. Expensive £160 lesson learnt.
April 2, 2025
Unprompted review
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I ordered my daughter and son skates…
I ordered my daughter and son skates and cleats back in April, my products are still not here, this is the end of the year!!! Ive been blocked now from even contacting this company. I see by the reviews im NOT the only one!!!
April 24, 2022
Unprompted review
AVOID AVOID AVOID scammers ordered item…
AVOID AVOID AVOID scammers ordered item in march it’s now august and still waiting. Emailed loads and nothing promised item and money back but nothing DONT NOT ORDER FROM THIS SITE
August 24, 2022
Unprompted review
Thieves. Avoid
Boots ordered, 2 weeks nothing arrived, emailed BFD and got an excuse that their system had been hacked but the boots were now on their way. 2 more weeks still nothing, got a reply saying problems with supplier, but boots were on their way. 2 more weeks and now they won't answer emails or phone and clearly have no intention of supplying the boots or a refund. Have started a claim through Visa to get my money back and have reported BFD to Trading standards. Scammers and thieves, DO NOT ORDER ANYTHING FROM BEST FRESH DEALS
July 24, 2022
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Scam fraud website
Scam fraud website.
I ordered a £213 scooter at end of January 2022,
but they keep pushing delivery date back,
they would apologise and giving new delivery date, (at first i believed them)... eventually it got ridiculous.
This happened at least 4 times before i called my Bank to report them (June 2022 = item still not recieved).
May 29, 2022
Unprompted review
Utterly useless
No shipping information, no delivery, and no response at any attempt to contact them. It’s been over a month since my order
May 28, 2022
I ORDERED A ITEM
I ORDERED A ITEM, THAY SENT IT TO THE WRONG
POST OFFICE. IM STILL TIYING TO SORT IT OUT.
WITH NO HELP FROM THEM..
May 6, 2022
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It has been a month and I have yet to…
It has been a month and I have yet to receive my product or even a tracking number to track the package. I have sent multiple emails and they have not been responded to.
April 6, 2022
Still not received my product
Still not received my product, ordered it a month ago. The week after I ordered it I received a text message letting me know it has been shipped, great but 2 weeks after that I got an email to say it had been shipped then, so when was it shipped? Either way I’m still waiting. Not very good
April 4, 2022
Reply from BESTFRESHDEALS
Your item as per our initial shipping email is expected to arrive by the 7th April 2022. We apologise for the inconvenience caused.
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No item no refund. AVOID
Was given a guaranteed delivery date that they couldn't meet. As the item was for an occasion they agreed to refund and said as a good will gesture they would still send the item and I would just pay the shipping cost. After waiting the relevant time frame the item or refund never appeared so I had to claim a refund through my bank.
March 20, 2022
Reply from BESTFRESHDEALS
You will now soon be reported for diffamation. leave us alone you have your product longtime ago
Hello
Hello
I have never received the product, waitied for a month for it, I am going to the bank AS I AM WRITING THIS FEEDBACK and im asking them to reverse the transaction
Order number #4653
February 26, 2022
Reply from BESTFRESHDEALS
you were refunded as the product were no longer available
Still not received goods
February 6, 2022
Reply from BESTFRESHDEALS
Good Morning Linda
Thank you for buying from BESTFRESHDEALS LTD
Your order has been prepared and shipped.
Your order is estimated to arrive by the 20th February 2022 , you will be notified VIA mail and text of your tracking number by the 10th February 2022
Due to the festive period of most of our suppliers , some orders has been delayed however rest assured we will get your order delivered within two weeks. We are working hard to get your orders to you as soon as possible.
We apologise for the inconvenience caused.
Best Regards
BESTFRESHDEALS LTD
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My order is missing an item
My order number is #4639, and I purchased a lady rollers skate shoe and a junior skating board on 15/12/2021.
To my surprise the junior skating board was not delivered and ''FedEx '' the courier agent said that only one item was sent to them for delivery.
However, since then I have written two different email to your customer care but no one has responded to my anger as a Customer till now which means that I have lost my money!!!
January 18, 2022
Reply from BESTFRESHDEALS
Good Evening Larry
Thank you for contacting BESTFRESHDEALS LTD
Both of your items has been posted and we are aware only the skating shoes has been delivered by Fedex.
The second item will be delivred by the Royal Mail and you should receive it by the end of the week. This has been posted 100% and not at all lost.
Your tracking link is here :
https://www.royalmail.com/track-your-item#/tracking-results/QP788564825GB
We cannot see any email from you at all through our mailing system.
Please ensure all emails are sent directly to our email address : info@bestfreshdealsnow.com
Best Regards
Awful!
Terrible service, it took 5 weeks for a pair of earphones to arrive. Not worth the agg, do not buy from this website
December 21, 2021
Unprompted review
Liars who lie
December 5, 2021
Reply from BESTFRESHDEALS
We have no records of you buying anything from our company. What is your order Number ?
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