Bestia Pet EOOD Reviews 

437
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, premium durable materials, and stylish designs that make their beloved dogs truly stand out everywhere they go. Many people note that the ordered products are exceptionally well made, sturdy, and fit their pets very comfortably for daily wear. However, some people mentioned that certain hardware components or decorative parts began falling off or felt loose shortly after starting to use them. A few other consumers also felt that customer support responsiveness, sizing guidelines, and return processes could be significantly improved when handling unexpected issues.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the thick leather, sturdy hardware,... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality and superb craftsmanship of the... See more

Order

Consumers find order experiences to be ambiguous. People mentioned timing their purchases carefully due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough great things about Bestia and their Krypto/Superman harness. From the moment it arrived, I could tell this was not just another pet accessory—it is a statement piece. The craft... See more

Rated 5 out of 5 stars

I ordered the metal dog collar for my Pitbull Dexter. I was very impressed with the quality of the collar. It was very well made! It was delivered in timely manner, considering coming from out of the... See more

Rated 5 out of 5 stars

Placed my order. It shipped within a day or two. Quality was outstanding. The only thing that was a little disappointing is that online the blue in the Morelia collar and leash looks to be almost a... See more

Rated 5 out of 5 stars

Absolutely Outstanding Company!! Communication was First Class All the way !! And My Beastie looks like a Gladiator with his Harness and collar ! WOW ! Super Fast Shipping!! This is the Way it sh... See more


Company details

  1. Pet Supply Store

Written by the company

At Bestia Custom Dog Gear we all are dog owners, and we always struggled to find the best dog collars for our pets. That’s why we started creating real leather collars. We made collars for our own dogs; we made them the way we would like them to be. ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

437 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(437)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Bestia as a company excels itself in…

Bestia as a company excels itself in both its customer service and in its amazing quality of the products it sells. My experience with bestia is that they will go above and beyond in its customer service to make their customers happy and to help them with any situation that arises no matter what it is. I would highly recommend this company in every way, if you want beautiful and exceptionally made of the highest quality, collars, leashes, harnesses anything that bestia sells it is the best company I have ever dealt with. The customer service is of the highest standard I have ever had the pleasure of dealing with and, again I would highly recommend them.

July 21, 2023
Unprompted review
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Rated 1 out of 5 stars

Poor quality extremely poor customer service

The collar looked amazing. I purchased a larger size for my puppy to grow in to. He had only worn it a few times for photo shoots for dog rescue. It was too large to wear until he grew bigger. It actually could and still can slip over his head. I noticed when I went to volunteer for a photo shoot with my pup that the leather had opened up at the folded seam by the buckle. The collar is only a few months old. There is no stitching at that location. Other than that tear, the collar is in mint shape. No scuffs or scratches. Bestia asked me to send photos. I did send photos showing the collar is still in mint shape. They declined repair or replacement stating that the 30 day warranty is over. I think my pup has worn it for approximately 20 hours and never while playing with any other pups. It looks new except for the opening at the fold. Bestia's response was extremely disappointing considering the cost of the collar and how it is advertised as superior quality. A company that does not stand by their products is not a company that I want to support. To be fair they did offer me 10% off a new collar if I spent another $150.00. Why would I do that when my pup has very rarely used the first collar since I am still waiting for him to grow into it. Extremely poor customer service and support.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

This is hands down the best pitbull…gear you can buy

This is hands down the best pitbull gear store I have ever bought from let me be honest I never even talked to these people and I got what thay said thay have its absolutely built pittbull tough and it's vary well made I say from were there shop,is to were I live bangor maine USA took 6 days mabey 7 now that's amazing these days if you want really top notch harnesses I bought 2 I got the dragon eye and the Davidson harness I opened the 1st harness I bought and the vary next day,bought the most expensive harness I saw on there site because I my gut trust was,built stop look no more you finally found the place your looking for

July 12, 2023
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Rated 4 out of 5 stars

Good quality. Very nicely put together

The online process is very easy/user friendly. I bought a new muzzle for my boy. It's absolutely beautiful. It's a little stiff - I honestly thought it would be a softer leather but I suppose you'd want us to buy the conditioner wouldn't you? But overall, great design - it fits the boy well and he looks bad ass, so that counts for something, right?

June 26, 2023
Rated 5 out of 5 stars

Love Bestia

Love Bestia. I always purchase from them. They are a little expensive but it's worth paying. You get exactly what you ask for. The quality of the material is great. I have 4 dogs 2 of them have bestia collars already. I'll be purchasing again for my other 2.

June 27, 2023
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Rated 5 out of 5 stars

Excellent quality

Excellent quality, fast delivery. Very good looking collar and it fits well.

Next time Beaux needs a harness, I’m coming back to Bestia to match his collar!

May 22, 2023
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Rated 5 out of 5 stars

Great Product Great Service

Hello I just wanted to let you know I received the package and it looks Great and feels great.. this is one of the best collars ever! I’ll definitely order some more from you guys. Thanks again for your help with the order. 🙏🏾

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, very fast shipping to Australia, and my dog absolutely loves it, very easy to control on walks aswell. 100% recommend for any dog owner.

May 4, 2023
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Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent product. I ordered the wrong size but my hopefully my pup will grown into it. He was between an XL and XXL and he is was only 11 months when I ordered it. It looks awesome.

April 28, 2023

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