BestideasUK Reviews 

249
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers had a great experience with this company, consistently highlighting its reliable and professional operations. Customers frequently praise the exceptional customer support team and the remarkably quick resolution when items are missing from their deliveries. Many people are also thrilled with the highly effective cleaning products that successfully transform challenging surfaces like old ovens and carpets. Though some reviewers were not happy with the overall results, noting that certain formulas completely failed to remove tough grease or stains. Other consumers also mentioned frustrating delivery delays, lost parcels, or encountering difficult return processes when they attempted to send unwanted items back.

What people talk about most

Product

Customers report widespread satisfaction with the product range, praising items like the carpet and oven... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences reported. While many reviewers praise... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being polite,... See more

Order

Reviewers mention positive feedback about order experiences, highlighting efficient deliveries and quick... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting speedy and efficient shipping times paired... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... See more

Company replied

Rated 5 out of 5 stars

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... See more

Company replied

Rated 5 out of 5 stars

Incredible customer service. I placed my order but realised straight away I’d ordered the wrong item! I got an email within minutes to say they had corrected my order with the correct item ! Speedy de... See more

Company replied

Rated 5 out of 5 stars

I have just received my cans of PROFOAM and was really eager to try out the foam on my padded office chairs. WOW! I was astonished and overjoyed at the result! The transformation of the the fabric... See more

Company replied


Company details

  1. Home Goods Store
  2. Kitchen Supply Store
  3. Pet Supply Store

Written by the company

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Contact info

4.1

Great

TrustScore 4 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(249)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

I’m sorry but the first time I used it…

I’m sorry but the first time I used it it broke 🥴

May 23, 2023
BestideasUK logo

Reply from BestideasUK

Hi Tina, thank you for your review.
We're sorry to hear about the manufacturing mistake with your order at Best Ideas UK. This is such a rare occurrence, and we apologize for any inconvenience caused.

We can send you a new one right away. We kindly request that you reach out to our brilliant Support Team via email at contact@bestideasuk.co.uk and we'll resolve this right away

Rated 3 out of 5 stars

Well I thought this was the answer to…

Well I thought this was the answer to my problem with dog hairs on my rug but no not impressed at all with the item

May 18, 2023
BestideasUK logo

Reply from BestideasUK

Hi Deanne,
Thanks for sharing your feedback.

We’re sorry your experience didn’t match your expectations. Your purchase is covered by our 30-day no quibble return policy.

Please feel free to reach out to our brilliant support team via phone at 0800 058 4569‬ or email at contact@bestideasuk.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.

Advertisement
Rated 4 out of 5 stars

Ordering & receiving really easy &…

Ordering & receiving really easy & straight forward product arrived within 4 days.
My only gripe is the amount of emails I receive after, luring me with discounts to further buy. Other than that very good company so far.

May 16, 2023
BestideasUK logo

Reply from BestideasUK

Thank you Dee, we appreciate your feedback

Rated 5 out of 5 stars

Fast delivery

Fast delivery, and good products! Good company to purchase from.

May 30, 2023
BestideasUK logo

Reply from BestideasUK

Thanks Jayne for your kind review. We appreciate your business

Rated 5 out of 5 stars

Great item

Great item. Could not believe how much hair the vacuum leaves on the carpet. This tool is amazing.

May 23, 2023
BestideasUK logo

Reply from BestideasUK

Thank you Linda, we appreciate your feedback

Advertisement
Rated 5 out of 5 stars

Great little gadget

Arrived so quickly I was shocked (in a good way!). Works wonders.

May 30, 2023
BestideasUK logo

Reply from BestideasUK

Thanks Jay, we appreciate your feedback

Rated 5 out of 5 stars

Brilliant product

Brilliant product. I had tried so many other alternatives on my door mats - none of which had worked - but after using this,they are now looking almost brand new

May 30, 2023
BestideasUK logo

Reply from BestideasUK

Thanks so much Karen, we are glad that this has worked for you!

Advertisement
Rated 5 out of 5 stars

Better than anything else

The item arrived on time, and so far has made a better job of ridding our car of dog hair than any other means we have used, including a powerful vacuum cleaner.

May 23, 2023
BestideasUK logo

Reply from BestideasUK

Thank you Susan, we are excited to hear about the usefulness of your lint remover purchase

Advertisement
Rated 5 out of 5 stars

pet hair removal roller

Bought a pet hair removal roller and it does what it says on the tin! Only time will tell but am hopeful it will last as it seems quite robust. Delivered on time and would certainly buy from this company again.

May 30, 2023
BestideasUK logo

Reply from BestideasUK

Thanks so much Susan,we appreciate your feedback

Rated 1 out of 5 stars
BestideasUK logo

Reply from BestideasUK

Hi Janet, we are sorry to hear that you are not getting the best out of your pro lint remover as that is one of our best seller products.

Please don't hesitate to reach out to our amazing support team at contact@bestideasuk.co.uk. We're committed to ensuring you get the best out of our products, and we'd love to resolve this and make things right. Remember your purchase is fully protected by our 30-day no quibble return policy.

We want you to be completely happy with your experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look