Bestmeat Reviews 

Spot on received on time, great quality product.

Was quite surprised because like an idiot I ordered before I read reviews.

I saw some negative ones after so was a little worried.

Let me put your mind at rest. Great product, great service. I will order again.

I wanted it to be nice and ordered a pack for 60 quid
Delivered ok
BUT the meat was awful
Bens banging burgers were full of sinew and when I poke a meat probe in I realised they were terrible
The bacon would not separate and could not get a rasher from it
Chicken was ok but I binned the lot
I did reach out to them but just got told they hadn’t experienced my concerns before and then didn’t answer
Shame but we live and learn

I got my very first order yesterday it was fantastic thanks,I got the £75 pack plus braising steak I was surprised at how much I received,I also got 4 ribeye steaks for 99p it’s amazing I will definitely be a regular customer, so much Ben

I’ve had several orders from Best Meat UK and cannot fault the quality or price of the meat. It’s always fresh, well packed and delivered on time. I’ve had whole sirloins and ribeye joints, lamb chops, meat joint hampers, sausages, bacon and todays delivery was king ribs ( pork belly). As always it didn’t disappoint, fresh, huge slices and so much cheaper than from a shop. All British meat at a fabulous price, so much so that people try telling me it must be foreign rubbish meat at that price, it most definitely isn’t and I won’t buy my meat from anywhere else now.

1 Star - Absolutely Disappointed - Avoid at All CostsAs a former butcher with over 20 years of experience handling premium cuts, I thought I'd treat myself to a full uncut ribeye joint from bestmeat.co.uk so I could portion it myself exactly how I wanted.What arrived was a complete letdown. Instead of the whole uncut ribeye I ordered and paid for, it came already sliced into steaks – totally ignoring my request. Worse still, the meat was tough as old boots, loaded with gristle, and covered in thick silver skin that hadn't been properly trimmed. It was chewy, fatty in all the wrong ways, and nowhere near the quality you'd expect from a site claiming to offer the "best meat."I ended up throwing half of it away because it was inedible. Complete waste of money. I've had better ribeye from the supermarket bargain bin. Save yourself the hassle and go elsewhere – this was far from "best" anything. Never ordering again.

Honestly the cheek to advertise meat they do that looks great, but send cheap rubbish that's nothing like it is unreal. I spent about £80 as a single parent that's alot of money to put it all in the bin!
The nice plump chicken breasts advertised were actually thin smelly meat i wouldn't dare feed my kids. The nice thick chicken gojouns advertised, actually came in a pack named "chicken fingers" and were literally the shape and size of my baby finger, NOTHING LIKE advertised. The chicken wings literally had zero meat on them, you basically got a bag of sauce with chicken bones. The meatballs, mince, sausages all cheap and no one would eat. The ribs must have come from a starved animal because they were literally just RIBS, struggle to see any meat on them. Steaks the same, beautiful ones advertised, thin, cheap and a funny colour is what I was sent. Do not EVER waste your money on this, they do NOT send the same quality meat they show

I placed an order and expected delivery was in good time, the delivery driver rang my ring doorbell and I asked him to store it in my lock box. The value for meat is really good, value comparison to other butchers and their deals these are really good for bulk buying & freezing. Getting a 5.5kg sirloin for £75 is unbelievable really good value and really good quality steak 🥩

Ordered 5/6 kilo sirloin absolutely disgusting, the thinnest piece of meat was same as fat 1ins fat to 1in meat .tried different ways to contact best meats they don't won't to know .have now blocked me from making any comments or upload photos .I purchased this for my son & family £80 is a lot to me being a pentioner it wasn't fit for purpose full of gristle wot little meat there was .buy from your local butcher ,and you can see wot your getting

Firstly, I would like to state (me being the bigger person!) that this isn't a hit piece. I am aware that mistakes can happen as we are all human, but one thing I won't accept is unprofessionalism and abuse/Threats, especially when I've followed all the correct measures. I even contacted the email helpline (which is emmabestmeat@ gmail.com for anyone who needs it, since it seems to be hidden 🤔). As someone in the hospitality industry who has recommended Best Meats to 10+ people(they're all aware and will shop elsewhere), let this be a reminder that if you buy meat online, take photos of the contents of your order straight away for your own peace of mind and due diligence in case you're threatened with fraud! Document everything! Even the disposable proof. I will be taking this further if they decide to play the long game here.

My original issue wasn't with Best Meats it was more so with the delivery couriers so for them to crashout without even flagging a customer case report isn't right. As I said above this wasn't originally me coming for the company personally (untill i came here to read the reviews and found out it was infact Admin lady Emma contacting me via Facebook giving abuse) but i feel like in this situation I'm the one being professional and mature it's ludicrous. If you order, you will get meat, so if you're worried about that, I can assure you but if you have a problem all the best they will try to blacklist your bank account!! But the question you have to ask yourself is if it's worth the abuse and hassle to get your produce with a 25% less premium price tag? Being a risk of potential foodborne illness and your financials being flagged for Fraud. It's hit and miss on temps and contents within the package as last time i ordered completely received the wrong joint again i contacted again giving them the benefit of doubt… ignored i should've learnt the first time! take the risk as you wish. The customer service is absurd. They seem to not have a real order book system, so even if you're a loyal customer who recommends Best Meats, your orders aren't logged. The admin should've known I was a previous customer. So yes Merry Christmas I'll happily accept your threats of being reported then blocked?!? I'll happily spend the start of 2026 building the case if that how they want to play.

Ordering process and website easy to follow. Problem starts with your excuse of a carrier DHL. Received order confirmation from BM then an email from DHL saying delivery will be 16th Dec. Come the 16th DHL NEVER attempted delivery and advised me that my parcel was dropped at an anonymous collection point miles away. Thanks to the prompt response from BM I located the collection point and retrieved my parcel later that day.
Having waited in and as delivery was NEVER attempted how about refunding my carriage costs BM ?

My first experience with Best Meat after believing their selling posts/videos on facebook page has been a disaster!

I ordered a full UK sirloin 5-6kg for £74.99 plus £5.99 for next day DHL delivery, this was processed and dispatched by Best Meat for next day delivery to me by DHL last Wednesday 10th Dec, since then I have not received my order and had no response from either Best Meat or DHL after MULTIPLE attempts to contact them by facebook messenger, Whats App message and phone calls unanswered, emails etc!

The tracker number for DHL shows my order as received at delivery depot on Wed 10th Dec at 1351 hrs and will be delivered Thursday 11th but this status not moved since and they have not responded either!
Its clear that Best Meat have the offers but not the aftersales resource to make any communication if things go wrong, also DHL leave a lot to be desired!
Refund now requested through my CC provider.

Delivery was delayed due to the carrier however the communication was excellent and the products arrived in perfect condition

Super quick delivery, was really worried placing my order due to all of these reviews however I shouldn’t have been and therefore wished I’d ordered more! Went for the 5-6kg of sirloin £75, pack of back £10 and roast beef joint £15. Sirloin did not disappoint! Cut a good 26 steaks from this. My only disappointment was the beef joint its very small for £15, however given the steak quality I’m very happy and will definitely order again!

NON-delivery of my bulk fresh meat order, £65.99, due to the fact that dhl have lost it! It was picked up from best meat uk on the 26/11/2025, should have been delivered on the 27/11/2025??? dhl have admitted they have lost it on their own site!

dhl have also admitted that they do NOT have any refrigeration for perishable goods so BE WARNED!!!

I was actually contacted by dhl "6 DAYS LATER" offering that if they found it they would still deliver it!!! If they had of FOUND my order I would NOT of wanted it anyway due to the fact it would have WALKED of its own accord!!!

With regards to best meat uk, the OSTERICH affect has kicked in!!! All I can say is their NOTHING like the TV program!!!

NO answer to any of my contacts with them!!!

If you have a problem with this company your contract IS with them NOT the so called courier company. ANY PROBLEMS, best meat uk ARE liable NOT as they seem to think!!!

IF you made the payment by card, contact your bank and they will do a charge back so you WILL get your money back.

best meat uk SHOULD make sure that using outside contractors to deliver "fresh meat produce" the vehicles and depots have refrigeration, especially the depots just in case there is a problem. This tells me they are NOT bothered!!!

DO NOT throw OFF produce away, that's your money and they have won. Send it back to them and see how they like receiving BAD produce!!!

HAPPY HUNTING!!!

Ordered a 5-6kg sirloin steak and 3kg ribeye.

Sirloin arrived weighed 3.1kg messaged them and got tokd my scales are wrong. Replied that it was funny my ribeye weighed correctly said they would send out rest of the meat they never did. Avoid at all costs.

There is no customer support for non delivery. I have messaged everyday since my order was not received and they have not got back to me once. My messages are no longer going through, so it looks like they have blocked me rather than try and deal with the issue. I have had to do a charge back through my bank because this company were happy to leave me over £100 out of pocket with not even a response to try and resolve.

The proof of delivery on the DHL website has a picture of nothing and no locations to even check.

DISGRACEFUL SERVICE!!!! AVOID THIS COMPANY AT ALL COST!

Ordered a sirloin £45, what a joke yes it was 3kg but the width of the joint was 38mm not a stake far to narrow we had to use two stakes to make it one, emailed them got no response, avoid.

I ordered a £35 meat pack on the 4th Nov, Was told it would be delivered Saturday 8th Nov. No message and no meat has turned up.
I've tried emailing and phoning the Bury number, to be told its nothing to do with them. No reply to any emails. I am an OAP and cant afford to lose that amount

Have to say that this is one of the worse for customer services ,
Ordered a meat pack and paid £5.99 for delivery (ordered Sunday for delivery Tuesday)
Forgot the pigs in blankets ,supposed to be gammon received beef
Delivery decided to come Wednesday between 2:45-3:45, turned up at 6:30
On inspection the ice bags had melted so the temperature of meat was rising ,
Avoid avoid
Posted on facebook comments but admin blocked review

so called british ribeye complete joke Brazillian rubbish at best but still not a ribeye. Sausage not sure what is in it but not meat. Chcken breast stinks