WARNING
WARNING – NOT RECOMMENDED!
We traveled on February 5th based on a previously confirmed offer (including photos, email, and WhatsApp communication) to the BHT Klinik – and were extremely disappointed.
These services were booked through Best Med Klinik Istanbul. Unfortunately, this agency/clinic is also completely unreliable:
No one is reachable – neither by email nor via WhatsApp. Our messages are simply ignored.
My husband was operated on in the Floria clinic. The conditions there were completely unacceptable: dirty rooms, very poor hygiene, and terrible care. There wasn’t even drinking water available on the ward. The staff was hardly present, and my husband was practically left alone after the surgery.
In my case, it was even worse: According to the offer, I was supposed to receive trifocal Alcon lenses, which was confirmed in writing and with photos. Once we arrived, they suddenly wanted to use cheaper lenses and demanded more money. I did not agree to that.
Nevertheless, I was operated on the next day – and later in Germany it turned out that instead of the agreed trifocal Alcon lenses, EDOF lenses were implanted – without my knowledge and without my consent!
For me, this is nothing less than deception.
Since then, I have been trying to contact the clinic:
No response, no documents, no eye measurements, no confirmation – NOTHING.
Although I was promised that I would receive all documents within four weeks, more than two months have now passed.
Conclusion:
Unprofessional, unreliable, and absolutely not trustworthy.
Anyone who goes here is taking a big risk.
I strongly warn everyone:
Stay away from this clinic and this agency