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United States
2.9
4 reviews
Hasn’t replied to negative reviews
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The biggest issue with this platform is the frustrating cycle of having your documents repeatedly rejected, followed by generic, copy-pasted responses from support. Withdrawing your own money feels like an endless ordeal, navigating automated systems, troubleshooting issues yourself, and ultimately feeling relieved just to have resolved everything on your own, rather than satisfied with the service.
I signed up after seeing several positive reviews, but my experience was far from satisfactory. The site was slow to load on both Chrome and Safari, and some games froze mid-spin. When I attempted to withdraw $150, I encountered an identity verification loop - I had to submit my ID three times due to alleged "unclear images," despite the files being perfectly legible. Support took 24 hours to respond, only to provide a templated reply. Overall, the process felt unreliable and far more trouble than it was worth.
Found this website while I was tried to find an online casino to play. But when I started using it, it turned out to be very inconvenient. The help center doesn't help with the specific problem I had - the region I wanted to play from. Didn't help to find a casino that I'll be able to play at, and I left the website without finding a casino to play.
They have a big list of casinos, yes, but there's no system that will help customers to find the specific casino that would suit them.
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