Beta Boulders Reviews 15

TrustScore 3.5 out of 5

3.7

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Company details

  1. Hobbies & Crafts

Written by the company

Beta Boulders is about connecting people through climbing, yoga, fitness, and creativity. We have a dedicated workspace and host regular events.


Contact info

3.7

Average

TrustScore 3.5 out of 5

15 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Passive agressive administration and customer service

Bouldering place is nice itself, however the customer service and memberships/classes/discounts information is awful. I tried to change my membership and didn't receive any help, I almost felt like they were trying to push me into bying even more and not adjusted to my needs. I also spoke on the phone with them and felt a passive-agressive tone from the other side of the phone. I do not recommend this place:(

November 4, 2025
Unprompted review
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Rated 3 out of 5 stars

Good gyms, confusing subscriptions.

The gyms are good, everything will be as expected.

But the way they have set up their subscriptions, loyalty programmes, switching fees, binding agreements is *wild*. I think there is a degree of dishonesty or attempted trickery to the way their subscriptions are set up, it is very user hostile, and that is a massive shame. I wish their subscription models were as good as their facilities.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

4 month cancelation

Expensive to be a member, you are bound for 4 months of membership before you are allowed to cancel. Better be sure about your decision if you want to try it out

August 15, 2025
Unprompted review
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