Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more
Company replied
The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more
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You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more
Company replied
Company details
Written by the company
Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.
Contact info
168 Main Street, 4910, Pahiatua, New Zealand
- 063768456
- support@betacraftworkwear.com
- betacraftworkwear.com
4.8
Excellent
912 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Those items that i ordered was really…
Those items that i ordered was really great and very satisfied. And the price very good very affordable. Thank you
March 4, 2026
Reply from betacraftworkwear.com
Just how we like it, thanks Christopher!
Rapid response and polite after I had…
Rapid response and polite after I had ordered wrong size gumboot. Couldn't be more helpful
March 10, 2026
Reply from betacraftworkwear.com
Great to hear of your positive experience, Helen! We aim to make your experience as seamless as possible, so we love hearing feedback like this.
Reply from betacraftworkwear.com
That is our pleasure. Thank you for thinking of us with your gifting.
Reply from betacraftworkwear.com
Thanks for the great review Maynard! Look forward to dealing with you again in the near future.
Straight forward on picking orders and…
Straight forward on picking orders and fast delivery.
March 9, 2026
Reply from betacraftworkwear.com
Thanks for the great review Ivan! - Glad to hear of your prompt delivery also.
Expensive but worth it
Expensive but worth it, warm ,no bobble, washes very well .
Most durable woollies ever.
February 25, 2026
Reply from betacraftworkwear.com
Thanks for the positive review, Cat. We're thrilled to hear that you're satisfied with your recent order and look forward to working with you again in the future.
Reply from betacraftworkwear.com
Great feedback, thank you Wayde!
Reply from betacraftworkwear.com
Dorothy, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received.
Reply from betacraftworkwear.com
Great to hear of your positive experience! We aim to make your experience as seamless as possible, so we love hearing feedback like this.
Reply from betacraftworkwear.com
Just how we like it, thanks Jo!
Good business to deal with good…
Good business to deal with good specials hopefully the gears holds up.
March 3, 2026
Reply from betacraftworkwear.com
Thanks for the great review Bradley! Look forward to dealing with you again in the near future.
Nice product
The socks are very quality and fit well, the costumer service is very kind and approachable too. Betacraft is highly recommended, thank you for the good product.
February 22, 2026
Reply from betacraftworkwear.com
Thanks for taking the time to leave a review, Jeezer.
We're sorry to hear the socks you received appear to be different sizes. This certainly isn’t the experience we want our customers to have and we’d like to look into this for you.
Please send some photos through to support@betacraftworkwear.com along with your order details, and one of our team will help with the next steps.
Thanks again, we appreciate you bringing this to our attention.
Great Betacraft Jacket and pants.
Great product to wear on wet days as I ride a electric scooter to work everyday.
Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well.
Good that the products are 100% waterproof plus gives me high visibility when riding on the road would recommend your products to friends and family.
February 13, 2026
Reply from betacraftworkwear.com
Wayne, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're loving your Betacraft products. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!
Reply from betacraftworkwear.com
Our pleasure, Janet! Thanks for the review.
The delivery was very fast
February 8, 2026
Reply from betacraftworkwear.com
Thanks for the excellent review, Johanna!
Fantastic clothing
Fantastic clothing, just what we need living on this Mounga. Super quick service, delivery is speed of light!
February 3, 2026
Reply from betacraftworkwear.com
That is our pleasure, Freyja. Your support means a lot to us as a kiwi business. If you need anything else, please don't hesitate to reach out. Take care.
I ordered a 2xl
I ordered a 2xl, horrible size, not at all the size of 2XL. Tried it on for the first time today! Very disappointed!
February 16, 2026
Reply from betacraftworkwear.com
Thanks for taking the time to leave a review, Anoinette.
We’re very sorry to hear the fit wasn’t right for you.
We understand how frustrating it is when something doesn’t meet your expectations, and we’re always looking to refine and improve our garment specifications.
We do offer full refunds or exchanges and would be happy to help resolve this for you. Please contact our team at support@betacraftworkwear.com, and we’ll step you through the process.
Thank you
Reply from betacraftworkwear.com
Our pleasure, Debbie! Thanks for the review.
Excellent quality cloths and fast…
Excellent quality cloths and fast service are appreciated.
January 20, 2026
Reply from betacraftworkwear.com
That is our pleasure, Aruna. Your support means a lot to us as a kiwi business. If you need anything else, please don't hesitate to reach out.
Could not be happier with product AND…
Could not be happier with product AND the experience with the company
OUTSTANDING customer service and processed my refund super quick and without any hassles.
GREAT JOB, GREAT COMPANY, GREAT PRODUCT
January 27, 2026
Reply from betacraftworkwear.com
Warren, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!
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