betacraftworkwear.com Reviews 

912
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning that items are durable, well-constructed, and keep them wonderfully warm and dry during outdoor work. People also love the exceptionally fast delivery service, noting that online orders arrive promptly, website navigation is seamless, and parcel tracking is very convenient. Some reviewers were not happy with sizing consistency, noting unexpected differences between models, specific items being narrow, or difficulties with matching sizes. A few customers also experienced occasional delivery delays or minor stock availability issues when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the great quality,... See more

Quality

People report positive experiences with quality, highlighting excellent apparel such as warm jackets,... See more

Delivery service

Clients share satisfaction on delivery service, noting exceptionally fast shipping times, prompt order... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more

Company replied

Rated 5 out of 5 stars

Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more

Company replied

Rated 5 out of 5 stars

The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more

Company replied

Rated 5 out of 5 stars

You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(912)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hard working / wearing products

It is difficult to find traditional-styled walk/work shorts however Betacraft workware consistently delivers in terms of style, quality, and fit. Easy on-line shopping and quick delivery too.

November 30, 2025
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Reply from betacraftworkwear.com

Wow, that's excellent feedback thank you, Neville! Great to hear you love our shorts.

Rated 4 out of 5 stars

Sizing accuracy

The free shipping and great no hassle returns and problem solving. Only thing to improve with the site imo is more accurate garment sizing as I’ve found it varies between each item of clothing you sell, your large is sometimes the competitors M and then again your small and xs jackets can run as big as the competitors M. More work involved but measuring each garment batch/line in garment measurements (not body measurements) would likely lead to a better online experience. Example I wear a Swazi medium pants but had to go to your large bc of your type of cut. When laying them against each other they are about the same size with yours sitting a little tighter on the front due to your cut pattern. Still great service and good prices (on special) so will be wearing your fleece exclusively on the farm this coming autumn, have a great Christmas guys you deserve it 👍

November 30, 2025
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Reply from betacraftworkwear.com

Thanks for the positive feedback, Mark, and for taking the time to share your experience. We appreciate your comments around sizing consistency — this is something we’re continuing to work on as we refine our ranges.

Great to hear you’re enjoying the service and fleece, and thanks again for your support.

Rated 5 out of 5 stars

Amazing quality socks

Amazing quality socks! Excellent customer service!

November 27, 2025
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Reply from betacraftworkwear.com

Thank you Erika! We appreciate you taking the time to leave such a positive review and are glad to hear that you're satisfied with the level of service you received.

Rated 5 out of 5 stars

Great products

Great products, hardwearing and well suited to trade use/

November 19, 2025
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Reply from betacraftworkwear.com

Thanks for the great review Craig - Glad to hear you're loving our products!

Rated 5 out of 5 stars

Great pant

Reliable , comfortable and zipper pocket to keep Phone and other things which prevent from getting drop.

November 26, 2025
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Reply from betacraftworkwear.com

Thanks for the great review Ramesh! Look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

Mens wet weather jacket

My order was dispatched in only a couple of days. A brilliant lighter weight wet weather jacket for on the farm use. A bonus to purchase this jacket on sale!

November 17, 2025
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Reply from betacraftworkwear.com

Thanks for the great review! We are glad to hear you love the jacket!

Rated 5 out of 5 stars

The clothing is good quality and tough.

The clothing is good quality and tough.
However the main reason that I purchase is the price on the specials, good price and good quality, value for money.

November 17, 2025
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Reply from betacraftworkwear.com

Thanks for the great review Chris! Look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

Friendly stafg

So easy lovely staff cause I had to swap not a problem at all

October 27, 2025
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Reply from betacraftworkwear.com

Thanks for the great review, Alison! We want to do all we can to help our customers, so we are glad to hear you had a positive experience with your exchange!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good communication and product was great.

October 27, 2025
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Reply from betacraftworkwear.com

Our pleasure, Bruce! Thanks for the review.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, great price and fast delivery. Great product.

October 27, 2025
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Reply from betacraftworkwear.com

Great feedback, thank you Issie!

Rated 5 out of 5 stars

Delivery was exceptionally fast

Delivery was exceptionally fast. The whole service has been hassle free. I've ordered from Betacraft several times now - very consistent

October 22, 2025
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Reply from betacraftworkwear.com

Thanks for the great review Bill! Look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

Amazing Company

Amazing company to deal with and they set the standard in online commerce. Easy website to navigate and order, followed by prompt shipping and regular updates. The items are of excellent quality, well packed for shipment and arrive fast. I cannot fault the service.
Thank you Betacraft !

October 30, 2025
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Reply from betacraftworkwear.com

Graeme, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!

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