Betano Reviews 

492
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were let down by their experience overall. Many people faced significant issues with payment and withdrawals, reporting long delays, inability to access funds, and refusal to pay winnings even after document submission. Customers frequently criticized the website and product offerings, noting games rarely provided expected payouts or bonuses, leading to a perception of unfairness. Customer service was widely described as unhelpful, slow, and providing generic responses, leaving users frustrated. Reviewers often felt the pricing structure was designed to extract money without fair returns. However, some customers also noted a good initial experience, with quick withdrawals and positive customer service.

What people talk about most

Payment

Reviewers mention significant dissatisfaction with the payment process, particularly regarding withdrawals.... See more

Website

Clients share negative opinions on the website, with many reviewers feeling that something about it "feels... See more

Product

Customers had negative experiences with the product, with many reporting very few bonuses or payouts despite... See more

Customer service

Consumers find customer service to be a source of frustration, often encountering issues with verification... See more

Price

Customers consistently express dissatisfaction with pricing, often feeling that the platform is designed to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Betano has become a scam. If you win, it will take days at least to get your money. Customer service is an absolute joke, 0 help. It says 30 minutes for withdrawal, I've been waiting 2 days and stil... See more

Rated 1 out of 5 stars

In blackjack, the site has won 4 times in a row, which gives a probability of 0.00546%. Furthermore, it's the only casino where you don't win much, especially over time. There are no problems with oth... See more

Rated 1 out of 5 stars

Scammers!!! For first they are charged for deposit 15% !!!!! Crazy withdrawal make is coming to not impossible if want asked about help from costumer services, well problem makes more worse than wa... See more

Rated 1 out of 5 stars

This business (If you can call it that) is a total scam. I opened an account with all my personal details and bank details and they closed my account and confiscated my funds ( without any reason give... See more


1.3

Bad

TrustScore 1.5 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(492)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wow!

Wow! Depoisted placed a bet and was told my account was closed with no explanation
Told it was a business decision lol
They really are scam artists
DO NOT SIGN UP

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Flop

they let me deposit into their account but when I won wouldn’t let me have my winnings. consistently declining my verification when they had live footage of me and my passport, proof of what they asked. For a month too to just close my account for no reason

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Nojento

Nojento, vão com a Betclic que é muito mais simples e melhor...Support lento como o crl e nem sabem o que dizem

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY THEY DO NOT HONOR REFERRALS!

STAY AWAY THEY DO NOT HONOR FRIEND REFERRALS...
I have referred a friend and he received his bonus bet and I am on day 4 still awaiting a simple response from emails and when I will be receiving this as it use to be instant (terms state immediately after player deposits & bets) BETANO has yet to honor their friend referral bonus and I get the feeling they won't as they're customer service team is not very helpful and they are stringing me along with no real answers as to when I will receive and why I haven't...
I will never invest or refer another friend...
This sportsbook use to be one of the better ones...
Shame but bet365 is always a top choice.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Not good at all

Not good at all, they will let you deposit but block withdrawals stating that they need more information.
DO NOT USE…..
DO NOT USE…..

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Scam/Theft

Scam.

Deposited £10. Ten minutes later account closed with no explanation and funds confiscated.

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM bet site, please stay away

in case of winning you will not withdraw anything, they will say that you have not rolled over 5000 or any other reason not to allow you to withdraw. Not only that, but for no reason you wake up with 0 lei in your account and not a single won bet is paid. In short, it's a SCAM site.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Hi I have bad experience about this…

Hi I have bad experience about this website Betano they stilling the people money i have crap cash out after I win with one team from 3 teams is shout received about £900 with that team I put £100 and the cash out is been under £83 they stilling your money here they giving more money when after you lousse with other two teams for me is very crap website and I'm not using my money here anymore if they stilling like that from
people money very bad service and very bad staff I try to sorted out with one member of staff whi I been still with 900 if that bet is been 8/1 whi I don't receive the money for that bet and whi I have crap cash out after the win under £100 they thinking people they are stupid and they accepting this always if I win I want to see the real amount not the crap amount from your bulshit service I don't recommend to nobody this fake website I play un another website but nobody is stilling your money like that like this one very bad experience and I'm not gonna leave like that because I loose straight away is take it my money if I put £100 the money is gone all in the half time even is 0=0 I have like £18 crappeoplecrap service and crap cash out

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

They stole betano.news via Wipo/UDRP…

They stole betano.news via Wipo/UDRP (domain scam system which violates its own rules all the time), although betano is a generic name (names of multiple places and more), and landing page had nothing to do with betano.com or betting. Everyone here says betano.com is a scam site, and we agree Stay away from them. They stole a city name, people's money, and domains. Commit more crimes using profit from past crimes. This is exactly what they seem to be doing. Also, don't be surprised if caught laundering money. Low ethics people can do anything if profitable.

August 22, 2024
Unprompted review
Rated 4 out of 5 stars

I thought the site was quite good liked…

I thought the site was quite good liked the live roulette from Las Vegas thought that was very good also everything nicely presented I was impressed with it .What I wasn't impressed with when I signed up I didn't select a deposit limit because I didn't want one .Goes on deposits £80 and wins £144 cashed out money back in account next day .So that's another plus very prompt payments.Then goes on next night and loses £170 and suddenly find I can't deposit any more funds as a £250 monthly deposit limits been applied so therefore they pocket £106 with no chance of me getting my money back .No doubt it's all this protect your customers and red tape mlarky so I suppose they do look after their clients too.Overall I would recommend to uk players.

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Worst betting app EVER

Joined and deposited £10. Was supposed to get 3 x free £10 bets which were awarded but could not be used. When I queried via Live Chat, they asked me to send a screenshot of betslip........but chat would not accept the screenshot.

They asked me to email the screenshot (which I did) but no response.

I've used hundreds of bookie apps and this has to be the worst ever.

They can keep their £30 of free bets and I'll move on to a bookie who's app works.

AVOID

August 10, 2024
Unprompted review
Rated 1 out of 5 stars

(STAY AWAY) I deposited $500 for this…

(STAY AWAY) I deposited $500 for this sportsbook to be eligible for...
$500 matchup bonus and additional $100 free bet which I was unable to use...
& now they're spinning it anyway they can to avoid honoring the reward in their terms...THIEVES
I WILL NEVER REFER ANYONE TO THIS GARBAGE SPORTSBOOK, STAY AWAYYY

August 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look