I like this casino, everything is perfect. They giving atractive bonuses often, without huge wagering requirments. Withdrawal is fast, I always got my winnings in 72h, even in weekends!... See more
Company replied
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See what reviewers are saying
One could say I suppose that gambling is bad but for some of us it definitely isn’t 😂😂😂 Betibet machines give great wins and what makes this casino most exceptional is VIP manager Amy. Some may que... See more
Company replied
Amazing site to bet with a large pallet of games . Plus you are directly assigned to a vip manager that help you resolve right away any kind of problems . My vip manager for example named Daniel is re... See more
Company replied
Very very bad cant verify you until u lost the money becuse u cant make widrawal until u will be verified i have contacted the agent and don’t give u any information why they couldnt verify you it’s u... See more
Company details
Written by the company
BetiBet launched in 2022 on the Tobique platform, combining a high-speed wagering environment with a massive gaming library. The infrastructure focuses on a unified ecosystem where sports data and RNG entertainment coexist through a responsive interface. This setup enables instant transitions between live match tracking and casino tables without technical lag. The wagering hub operates as the platform's primary pulse, emphasizing flexibility across global football leagues and emerging esports. To support informed decision-making, the dashboard integrates live results, real-time statistics, and select streams. Whether you are monitoring dynamic odds shifts or exploring sports-specific promotions, the system keeps all essential data in a single view for both pre-match and in-play action. Diversity defines the library, which hosts 25,000 titles from 160 providers like ELK and PlayTech. Beyond standard slots, the platform features progressive jackpots and specialized live dealer rooms. A significant portion of the catalog is crypto-compatible, enabling direct interaction with BTC, ETH, and USDT. Financial gateways support eight fiat currencies, including EUR and CAD, as well as digital assets such as DOGE and XRP. Minimum deposits and withdrawals both start at €20. While fiat payouts are capped at €500 daily and €5,000 monthly, cryptocurrency users benefit from higher transaction thresholds. Technical assistance remains accessible 24/7 via multilingual live chat and a dedicated email desk. Take control of your strategy with live data and elite gaming today at BetiBet!
Contact info
3.1
Average
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My friend received money in the casino
My friend received money in the casino, and it was supposed to be paid into his account within four days, ten days have passed, and he still hasn't received the money, and we still haven't received an answer to the email we sent
October 16, 2024
Unprompted review
Reply from BetiBet
Dear Jerko Bebek,
Thank you for expressing your concern about your friend’s withdrawal process. We understand how important it is for players to stay informed on the status of their transactions, and we’re ready to ensure clarity in this matter.
As you are not a registered user on our platform, and due to strict GDPR policies, we are unable to provide information regarding another individual’s account. We kindly request that your friend contacts us directly through our official support email or live chat. This allows us to maintain full privacy and address their specific case thoroughly and securely.
We look forward to assisting your friend directly to resolve any outstanding concerns swiftly. Thank you for understanding our commitment to secure and responsible service.
Best regards,
BetiBet Team
I received assistance form Emi
I received assistance form Emi. 5 star customer service. I really appreciate her work ethic. Her communication is clear and she ensured an assisted till the end of my query
October 3, 2024
Unprompted review
Reply from BetiBet
Dear Kea Seremane,
We are absolutely delighted to hear about your wonderful experience with Emi! It brings us immense joy to know that her dedication and clear communication made such a positive impression on you. Our team takes pride in offering support that goes above and beyond, and it’s clear that Emi’s unwavering assistance throughout your query truly exemplified this.
We will be sure to pass along your kind words to her—it will surely mean a lot. Your acknowledgment of her work ethic reaffirms our commitment to providing exceptional customer service every step of the way. We’re thrilled to have earned your 5-star rating!
Should you need any further assistance or have any other questions in the future, feel free to reach out. Our dedicated team, including Emi, is always ready to help.
Best regards,
BetiBet Team
Reply from BetiBet
Dear Johann Kornell,
Thank you so much for your delightful feedback! We’re thrilled to hear that you’re enjoying our extensive selection of games and that you found our customer service to be engaging and helpful.
At our casino, we take pride in offering a diverse gaming experience tailored to our players' preferences. It's always our goal to ensure that every interaction is positive and enjoyable. Your kind words motivate us to continue enhancing our services and offerings.
If you have any suggestions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you every step of the way!
Wishing you endless fun and many rewarding moments in your gaming journey!
Best regards,
BetiBet Team
Staff are briliant allways ready to…
Staff are briliant allways ready to help .5 stars for stephen my vip operator.
Best site for giving bonus.👍👍👍👍
September 29, 2024
Unprompted review
Reply from BetiBet
Dear Eugene Quinlan,
We can’t thank you enough for your wonderful feedback! Your kind words truly light up our day. We’re absolutely thrilled to hear that you’ve had such a positive experience with our team, especially with Stephen, your VIP operator. It’s our mission to provide top-notch support, and knowing that our staff has made a significant impact on your experience fills us with pride.
We’re equally delighted that you’re enjoying the bonuses we offer. We strive to create an exciting and rewarding atmosphere for our players, and it’s fantastic to hear that you find our promotions valuable. Your enthusiasm is contagious, and it inspires us to keep delivering the best for our community.
Thank you for choosing our casino as your gaming destination. We genuinely appreciate your support and loyalty, and we’re committed to ensuring your future experiences are just as enjoyable.
Here’s to more thrilling moments and big wins ahead!
Best regards,
BetiBet Team
Query regarding complaints refusing to pay.
Hi
Can you clarify if I have a legitimate query, please?
I have been betting with Betibet for a number of months. I use my mother's card. Which I have permission to use. I have used this card approximately 19 times without any issues. Winning small amounts and being allowed to play and use my winnings .
I then won €9,000 i carried on playing. However, I decided to withdraw my winnings. This is when the card became an issue. They have refused to let me withdraw my winnings. I'm confused and left with no answers to my query. They have only said the terms and conditions regarding a 3rd party card are not allowed. That's that.
There are no issues if I continue to spend my winnings, but there is only when I went to withdraw the same winnings. This is where I feel the rules have now come into play. OK, to use card take my money but a different story when I win and want my rightful winnings. Your help in this matter is much appreciated.
Regrads
Darrell Hall
September 7, 2024
Unprompted review
Reply from BetiBet
Dear customer,
Thank you for sharing your concerns! We truly understand how perplexing and frustrating this situation has been for you, and we appreciate your patience as we navigated these complexities together.
We are pleased to inform you that your account has been successfully reopened, and all deposits made using the third-party card have been fully refunded. We genuinely hope that this resolution has significantly improved your experience with our platform.
Our primary goal is to ensure that our players feel supported and valued at all times. If there are any further questions or if you need assistance with anything else, please don’t hesitate to contact us.
Thank you once again for your understanding, and we look forward to serving you better in the future.
Best regards,
BetiBet Team
Bonus Scammers and KYC flakes
Signed up strictly for the welcome bonus, which did not appear after I met the criteria. I had to contact support who told me that that I was ineligible. Mind you this is AFTER depositing! When I asked why I was ineligible they were not able to provide me an answer beyond "it is the decision of our financial team”. This would be bad enough, but they then proceeded to make me jump through endless hoops to verify my identity, and then claimed in order to withdraw I needed to meet a 3x wagering requirement. So basically they’ll take my money with no hiccups, deny me the bonus for no stated reason beyond “it was the decision of our financial team”, and then force me to use their book in order to even make a withdrawal. Avoid at all costs.
September 21, 2024
Unprompted review
Reply from BetiBet
Dear Kyle Brickman,
Thank you so much for taking the time to share your experience with us!
We’re truly sorry to hear about the issues you encountered regarding the welcome bonus and the verification process. We understand how frustrating this can be, especially after you’ve met the necessary criteria.
To investigate your situation thoroughly and provide you with a clear resolution, we kindly ask that you reach out to us via email with your account details. This will allow us to look into your case specifically and address any concerns regarding your bonus eligibility and withdrawal requirements.
Your feedback is essential in helping us improve our services, and we genuinely appreciate your patience as we work to resolve this matter.
Looking forward to hearing from you soon!
Best regards,
BetiBet Team
Jimmy my vip manager is a awesome…
Jimmy my vip manager is a awesome person. It helps me at any time and it takes a few minutes to respond me, also betibet is very cool becouse it gives many benefits to the user.
Love them all.
September 18, 2024
Unprompted review
Reply from BetiBet
Dear felipe jeronimo,
We’re absolutely thrilled to receive your glowing review! It’s fantastic to hear that Jimmy, your VIP Manager, has been such a significant part of your positive experience with us. Knowing that he’s been there to assist you promptly and effectively truly warms our hearts. We take pride in having team members who can make such a difference in our players’ journeys.
We’re also delighted to hear that you’re enjoying the benefits our platform offers. It’s wonderful to know that our efforts to provide a variety of benefits and features are making your gaming experience even more enjoyable. Your appreciation for these aspects reinforces why we strive to keep our offerings fresh and rewarding.
If you ever need anything more or have any suggestions on how we can make your experience even better, please don’t hesitate to reach out. Our goal is to ensure that every moment you spend with us is enjoyable and fulfilling.
Thank you once again for your kind words and for being such an integral part of BetiBet Casino. We’re excited to continue providing you with the best experiences possible!
Best regards,
BetiBet Team
The worst experience Ive had on a…
The worst experience Ive had on a gambling site in 20 years.
Terrible customer service, woeful odds, awful interface and a bonus system that defies logic.
Betibet then pretend they are unaware of what happened. So disingenuous.
I’ll repeat again, my worst experience in 20 years on gambling sites. Absolutely atrocious.
September 2, 2024
Unprompted review
Reply from BetiBet
Dear Gavin,
We sincerely apologize that your experience with us has not met your expectations. We genuinely value your feedback and understand how disappointing it can be when things don't go as planned.
Our goal is to provide a positive and enjoyable experience for all our players, and it is clear that we fell short in your case. We are committed to addressing your concerns regarding customer service, odds, our platform's interface, and the bonus system.
We have reached out to you via email to further understand the specific issues you've faced and to find a way to make things right. Please look out for our message, and we hope to hear from you soon so we can work together to resolve this matter.
Thank you for bringing this to our attention, and we look forward to the opportunity to improve your experience.
Best regards,
BetiBet Casino Team.
Leo!
I would like to say about one person on the chat.
Leo!
This man is so amazing! I can say that he was born for this job!
10 x YES YES YES
August 18, 2024
Unprompted review
Reply from BetiBet
Dear Pawel Szymonik,
We’re thrilled to hear about your fantastic experience with Leo! It’s truly wonderful to know that his support has made such a positive impact on your gaming experience.
Leo's dedication and expertise are exactly what we aim for in our team, and your feedback reaffirms that he’s hitting the mark. We’ll be sure to pass along your enthusiastic praise to him—10 x YES, indeed!
Thank you for taking the time to share your thoughts. If there’s anything else you need or if you have more feedback, don’t hesitate to let us know. We’re here to ensure your experience remains exceptional.
Best regards,
BetiBet Team
The verification takes a long time to…
The verification takes a long time to be approved. Most especially very unprofessional casino. When you win they try every tricks so you won't get your winnings. They tell it's $1,600 limit everyday but they cancelled my withdrawal with the reason that I have done an over limit with withdrawal time, which is wrong. I did only once in 2 days. Stay away from this casino. No good specially when you win. They cancelled my withdrawal almost 3 days after it has been pending for withdrawal. The withdrawal timeframe is 1-3 days. When I thought I’ll receive it that day or the next day that’s the time they cancelled. Seems suspicious right? Why did they wait for almost 3 days to cancel and telling me I exceeded the limit per withdrawal while in fact I did not. I can send photos of convo between me and the manager regarding the cancelled withdrawal.
August 13, 2024
Unprompted review
Reply from BetiBet
Dear Gloria,
Thank you for sharing your feedback, and we’re sorry to hear about your concerns. We understand how important it is to have clear and prompt handling of withdrawal requests.
Upon reviewing your account, we see that the last three withdrawal requests were canceled by you. However, prior to these cancellations, we successfully processed a withdrawal. If there’s been any new development or if there’s been a misunderstanding, we encourage you to reach out to your VIP manager for a detailed review of your case.
Your satisfaction is crucial to us, and we want to ensure that all your concerns are addressed effectively. Please don’t hesitate to contact your VIP manager or our support team if you need further assistance.
Thank you for your patience and understanding.
Best regards,
BetiBet Team
Bestes casino
August 11, 2024
Unprompted review
Reply from BetiBet
Dear Adrian Zumtobel,
Thank you for your wonderful review! We’re absolutely thrilled to hear that you think of us as the best casino. Your enthusiastic feedback means a lot to us and inspires us to continue delivering top-notch experiences for all our players.
If there are specific aspects of our casino that you particularly enjoy or if you have any suggestions on how we can enhance your experience even further, please don’t hesitate to let us know. We’re always eager to hear from our players and make any improvements that could contribute to an even better gaming experience.
Once again, thank you for your kind words and for choosing to be a part of our casino. We look forward to continuing to provide you with great service and exciting gaming moments!
Best regards,
BetiBet Team
They just scam you
I would given 0. Betibet closed my account without any explanation and return me just 300€ when on my account I had 389€. Stay away from it. I was registered since less then 2 weeks.
In addition my bet where limited after few days to maximum few Euro
August 9, 2024
Unprompted review
Reply from BetiBet
Dear Antonio,
Thank you for sharing your experience with us. We understand your frustration and appreciate the opportunity to clarify the situation.
We want to assure you that BetiBet Casino takes the integrity of our platform very seriously. The closure of your account and the refund of your deposit were actions taken in accordance with our Sportsbook Terms and Conditions, specifically related to our anti-fraud measures.
Our policy in section 2.22, which is available for viewing by all players, states that if any suspicious activity is detected, we reserve the right to block accounts and review all bets placed. This process can take up to 180 days, during which we may cancel all bets and block accounts if fraudulent activity is confirmed. Sportsbook is not obliged to provide the player with evidence of fraudulent activity but we want to emphasize that these measures are in place to maintain a fair and secure gaming environment for all our users.
We regret any inconvenience this situation may have caused and encourage you to reach out directly to our support team for any further clarification or assistance you may need.
Thank you for your understanding.
Best regards,
BetiBet Team
just a scam dont even do it.
August 8, 2024
Unprompted review
Reply from BetiBet
Dear Tommy,
Thank you for your feedback. We sincerely regret that you have received this impression. We strive to provide the best possible service to all of our players and want to make sure that your issue is resolved as quickly as possible.
Please provide us with any additional information regarding your account so that we can investigate the situation in more detail. You can also contact us directly via live chat on our website or email us at support@betibet.com. Our support team is ready to help you at any time.
We are always open to feedback and ready to do our best to resolve your issue.
Best wishes for your success,
BetiBet Support.
Super !
great fun, something for everyone. When it comes to contact, for example with the VIP Manager, first class always and willing to help, talk not like a customer but like a normal friend. I recommend.
August 8, 2024
Unprompted review
Reply from BetiBet
Dear Krzysztof,
Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a great experience with our casino and that our VIP Manager made you feel like a friend rather than just another customer. It’s always our goal to offer a fun and personalized experience, and your feedback truly validates that effort.
We’re glad you found something for everyone and appreciate your recommendation. If you ever need anything or just want to chat, our VIP team is always happy to help.
Enjoy the rest of your gaming adventure!
Best regards,
BetiBet Team
Reply from BetiBet
Dear Piotr Napora,
Thank you for your concise and positive review! We’re thrilled to hear that you’re consistently satisfied with our payment process.
At our casino, we strive to ensure that all transactions are handled efficiently and promptly. It’s fantastic to know that our efforts to maintain a smooth and reliable payment experience are hitting the mark for you.
Your feedback is invaluable to us as we continue to enhance our services.
Thank you once again for your support and for being a valued player!
Best regards,
BetiBet Team
Just loose here
August 1, 2024
Unprompted review
Reply from BetiBet
Thank you for your feedback! We are very sorry that your experience with our platform was not satisfying!
We would like to point out that the game play on our platform is automatically generated by the software to ensure fairness and randomness of results. However, we realize that there may be various situations that require our attention.
To help us better understand your problem and find the most effective solution, please describe it in more detail and provide us with your details. This will help us resolve your situation faster and more accurately.
You can contact us via email at support@betibet.com and provide additional information regarding your issue.
We sincerely regret the inconvenience you have experienced and would appreciate the opportunity to rectify the situation. Thank you for your understanding and we look forward to further cooperation.
Best regards,
BetiBet SupportTeam
Amazing casino
Amazing casino! Amy VIP manger just brilliant! Cash-out very quick!
August 1, 2024
Unprompted review
Reply from BetiBet
Dear Danut Sorlea,
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that you’re having an amazing experience with BetiBet Casino.
Your VIP manager, is indeed a gem, and we’re thrilled to know her exceptional service has stood out to you. It’s always our goal to provide top-notch support, and it sounds like she’s really hit the mark.
We’re also pleased that you’re enjoying the speedy cash-out process! We know how important it is to have quick and seamless transactions, and it’s great to hear that we’re meeting your expectations.
Thanks again for taking the time to share your thoughts. We’re looking forward to many more exciting moments together!
Best regards,
BetiBet Team
Bonus start
July 29, 2024
Unprompted review
Reply from BetiBet
Dear Špela Poredoš,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re pleased with our bonus offers and your overall experience.
Your positive feedback motivates us to keep striving for excellence. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us via live chat or email.
We look forward to welcoming you back for more great experiences!
Best regards,
BetiBet Team
You dont get your documents approved
You dont get your documents approved. They ask for more and more. Impossible to get your money you won.
Never sent so mutch documents, but still they not satisfied.
July 24, 2024
Unprompted review
Reply from BetiBet
Dear Valued Player,
Thank you for your feedback. We sincerely regret that you have encountered difficulties during the document verification process.
We would like to draw your attention to the fact that when you registered on our website, you confirmed the terms and conditions, which include the requirement to pass verification for withdrawals. This is a standard procedure to ensure the safety of our clients and compliance with legal requirements.
We understand that the process of searching for and providing the relevant documents may take some time and it may be inconvenient. However, in accordance with our verification requirements, we cannot accept documents that do not meet the required standards. This is to ensure your security and prevent possible fraudulent activities.
If you have any difficulties in providing the required documents or need additional information, please contact our support team via email or chat. We are always ready to help you with any questions and provide the necessary support.
You should not worry about your funds or their withdrawal - they are safe on your account until the verification process is completed.
Thank you for your understanding and cooperation.
Best regards,
BetiBet Support Team.
Very good. Legit site.
Great games. Great customer service. Fast withdrawals, once all verification has taken place
July 24, 2024
Unprompted review
Reply from BetiBet
Dear S.Murphy,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you're enjoying our game selection and have had a positive experience with our customer service team.
It’s fantastic to know that you’ve found our withdrawals to be fast once verification is complete. We strive to ensure that our players have a smooth and enjoyable experience from start to finish, and your feedback is a testament to our team's efforts.
If you have any more thoughts to share or if there’s anything else we can assist you with, please feel free to reach out.
Thanks again for your kind words, and we look forward to continuing to provide you with great service and exciting games!
Best regards,
BetiBet Team
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