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betinia.com Reviews 

92
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ive attempted to withdraw multiple times with it being denied. I contacted support via live chat an email and they still refuse to assist me. They stated that the withdraw transaction was declined on... See more

Rated 4 out of 5 stars

Overall the site is okay. The sports betting section has good odds and variety, though getting everything approved took a bit of patience. Once completed, withdrawals went through without major issues... See more

Rated 1 out of 5 stars

They said my account was fully verified, allowed me to deposit, but when I went to withdraw they asked for more documents. The license link id not work and I emailed them over 27 times with different... See more

Rated 1 out of 5 stars

I wanted to give a try on this app. Simply frustrating and super tricky. Once you sign up consider you are good for keep donation your money here. Do not sign up here at all. It is one of the most ho... See more


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1.8

Poor

TrustScore 2 out of 5

92 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 month

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1.8

All reviews

(92)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

I wanted to give a try on this app

I wanted to give a try on this app. Simply frustrating and super tricky. Once you sign up consider you are good for keep donation your money here. Do not sign up here at all. It is one of the most horrible casino so far in Canada. All the money i deposited all gone. Casino rate not even 1star here. Nothing gain only lose. Stay safe all. They have option customer service, chat etc. Nothing works here. Very careful. Simply foolish.
Bad at all times.👎👎

October 18, 2026
Unprompted review
Rated 1 out of 5 stars

Refusal to Payout and withdraw

Ive attempted to withdraw multiple times with it being denied. I contacted support via live chat an email and they still refuse to assist me. They stated that the withdraw transaction was declined on my bank's end. When i called my bank to verify this, they could not even locate any attempted transaction from their end. PLEASE DO NOT DEPOSIT YOUR MONEY ONTO THIS SITE. IF YOU WIN OR ATTEMPT TO WITHDRAW, THEY WILL DO EVERYTHING IN THEIR POWER TO NOT PAY YOU OUT. THEY ARE HOLDING OVER 6000$ OF MINE HOSTAGE. I am still currently in discussions with support and they have now ghosted me for 48 hours. I have had to escalate with igaming and consult a lawyer who will be pursuing it legally. Play somewhere else. Please.

October 12, 2026
Unprompted review
Rated 1 out of 5 stars

Betinia.com

Betinia.com
This app is not a good app to use to bet are play slot on when u deposit your own money into your account and but it not the amount that u want to bet with that take more than u and say u want to bet and when I win and want to withdraw the money u have to Waite 72 hours for it and when u call the to find out what happen there saying that the money u deposited into the account is the 15 free spin when there ask u to do you first deposit to get the welcome bouns and take your money that u deposit I call and take to so much agent telling me different thing but if u go and read the team and rule it say you can’t withdrawal bouns credit but when u cancel the bouns credit there talking the real money u deposited from you back account and telll u it apart of the welcome bouns

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

I've been playing Betinia for about a…

I've been playing Betinia for about a month now from Ontario. I went to check on my with drawl and I show that i don't have an account with them. Talked with support and they said i can't play in Ontario, even though i have been playing for over a month from Ontario. So I noticed Paybilt Inc. would always ask for my deposit and now today it's Payper Inc. not sure if this has anything to do with it....????
I obviously cancelled the deposit as i will never play this site again.
PS please train your support team where they can at least help people with issues

October 6, 2026
Unprompted review
Rated 4 out of 5 stars

Overall the site is okay

Overall the site is okay. The sports betting section has good odds and variety, though getting everything approved took a bit of patience. Once completed, withdrawals went through without major issues.

September 23, 2026
Unprompted review
Rated 1 out of 5 stars

Cannot withdraw any money

They said my account was fully verified, allowed me to deposit, but when I went to withdraw they asked for more documents. The license link id not work and I emailed them over 27 times with different photos and they are still not accepting them. I have talked to numerous customer service reps and get all different responses. Just a never ending circle with no resolve.

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Sluggish games and poor odds of…

Sluggish games and poor odds of winning. I tried this site a couple of times and the experience was disappointing in both cases. I’ve timed out for 3 months and I’ll give it another try after that period to see if the experience improves. If not it’ll be 3 strikes and I’ll be permanently out of there.

September 14, 2026
Unprompted review
Rated 2 out of 5 stars

So far it's a 2 and it would be more

So far it's a 2 and it would be more, but withdrawal times are a joke. You'd think a sportsbook that is eligible to operate in Canada would have fast pay outs (like FD, BetMGM, Bet365 ect.....) but nope same old garbage. I just joined and I'm already thinking of quitting, if I ever get my withdrawal sent to me 🙄😤

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is not helpful

The games are boring. The bonus games don’t pay out anything! The customer service is awful. I got notified that my account was no longer eligible for bonuses or promotions due to administrative reasons. When I asked the reason why, no one could give me an answer. Absolutely unacceptable. Stay away.

August 22, 2026
Unprompted review
Rated 2 out of 5 stars

Decent platform poor withdrawal experience

Decent platform has all of the games you would expect. The bonuses are pretty bad in my opinion due to the high wager requirements (30-40x). Also the withdrawals do take a very long time. I’ve had approx $1500 pending for about 24 hours now and it’s in the same initial stage.

If the company could look into this, I’d consider updating my review to reflect that. The live chat representatives have all been telling me the same thing about a standard 24-72 hour period, which in the modern landscape of iGaming in Ontario is quite frankly unacceptable.

August 16, 2026
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Alex,

Thank you for sharing your feedback with us. We’re glad to hear that you're enjoying our game selection, though we are sorry to learn that your overall experience hasn't quite met your expectations.

We always strive to provide the best possible service, and your perspective is invaluable in helping us improve. Since our support team on live chat has the most direct visibility into account updates, we encourage you to stay in touch with them so they can keep you updated on your status.

We truly appreciate your patience and hope to turn your experience around soon!

Best regards,
The Betinia Team

Rated 1 out of 5 stars

Would rate them -100 if I could

Would rate them -100 if I could.

Predatory scam site. They do everything they can to bait you to reverse your withdrawal and continue gambling till you lose it all. Constant pop ups that your balance is low and cancel the pending withdrawal. Dragging their feet on processing the withdrawal. Contacted support so many times for an updated on my withdrawal and each time I'm fed with the lie that they try to process within 24 hours but it can take up to 72 hours. I suspect support is an AI chatbot and they don't give a damn about customers.

Stay away from this garbage. Better sites out there with withdrawals that process in minutes and allow you to remove the ability to reverse withdrawals.

They also have a very small withdrawal limit. Read through their terms and conditions. You are limited to $500 as a new player. Just more predatory practices. Regulators are really crooked for approving sites like this one.
Don't make my mistake - don't sign up.

August 8, 2026
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Customer,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustration and that your experience fell short of your expectations.

We aim to treat every player fairly, though we understand how disappointing it can be when things do not go as hoped. Please keep in mind that online gaming is fundamentally built on chance, and outcomes can vary. Our support team consists of dedicated individuals who care about our players, and we strongly encourage you to connect with our live chat team directly so they can review your situation and assist you further.

We appreciate your input and hope to have the opportunity to offer you a better experience in the future.

Best regards,
The Betinia Team

Rated 1 out of 5 stars

Impossible to log on

Impossible to log on. Customer service is the worst possible. They were affiliated with Caesars Casino and Caesars went downhill and belongs in the garbage can. Stay away from this site and Caesars

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

I can't enter the office because I'm blocked! You stole my money, I didn't break any rules....

I can't enter the office because I'm blocked!
You stole my money, I didn't break any rules....
I don't want to keep writing to you, I just want my money back.

April 29, 2026
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Tamás,

We are sorry to hear about the frustration you’re experiencing with your account access.

We would like to look into your situation more closely to provide clarity. Since we cannot discuss account specifics here, we kindly ask you to reach out to our support team via live chat. They are available to assist you directly and address your concerns in real-time.

Best regards,

The Betinia Team

Rated 5 out of 5 stars

Honest fuxin opinion.

From all sites i ve played in denmark this is the only one that i ve seen real chance . They have a problem with that bonus 100% becouse they said u must tell them to activate which i don t understand. But otherwise i even get personally called to let me know my withdrawal was sent and so not to worry . Also i had some pretty good wins. Took 10k with 1000 then another time 4k with 1k so on 7k with 3k etc m i had a good oportunity . Beside that it s all some evil fuxk with gamble bcs u will never stop , so my advice. When hit big spend it invest it borrow or restrict urself if u win.crazy. i speak for those who work for a living not the " play for fun ez money ppl"

March 2, 2026
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Gabriel,

Thank you so much for your honest feedback! We are thrilled to hear that you’ve had such a positive experience with us and that you appreciated the personal touch of our team reaching out to you. It’s great to know you’ve enjoyed your time on our site and feel you’ve had a fair and exciting opportunity to win.

Happy gaming!

Best regards,

The Betinia Team

Rated 1 out of 5 stars

Scammers

One deposit, one bet, one winner. And restricted. Embarassing. They have also put an imaginary wager on my account and now I can't withdraw nor bet anymore. So essentially I need to wager 100€ with 0.22€ bets. Customer support is clueless and does not provide any kind of help. Scammers stole my money.

February 11, 2026
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Customer,

We are sorry to hear that your experience hasn't been ideal lately.
For further assistance and to have your specific case looked into more closely, please reach out to our dedicated support team at support@betinia.com
Best regards,
The Betinia Team

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