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betinia.com Reviews 

92
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TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ive attempted to withdraw multiple times with it being denied. I contacted support via live chat an email and they still refuse to assist me. They stated that the withdraw transaction was declined on... See more

Rated 4 out of 5 stars

Overall the site is okay. The sports betting section has good odds and variety, though getting everything approved took a bit of patience. Once completed, withdrawals went through without major issues... See more

Rated 1 out of 5 stars

They said my account was fully verified, allowed me to deposit, but when I went to withdraw they asked for more documents. The license link id not work and I emailed them over 27 times with different... See more

Rated 1 out of 5 stars

I wanted to give a try on this app. Simply frustrating and super tricky. Once you sign up consider you are good for keep donation your money here. Do not sign up here at all. It is one of the most ho... See more


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1.8

Poor

TrustScore 2 out of 5

92 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 month

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1.8

All reviews

(92)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

I should read the reviews before I…

I should read the reviews before I registered...
Customer service zero, Even if they reply they just send a standard stupidities. DO NOT PUT ANY MONEY ON THIS FAKE, LIAR SHEET SITE!!! WAZAMBA, RABONA, BETINIA. THE SAME SHEET ALL!!!

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD
Absolute WORST betting site.
Their customer support is NON-EXISTING. 30 days without response on a ticket.
They declare a clearly won bet, for lost. Even provided with video evidence.
Their system is set up, to automaticly bet "10", so first time betting, accidently betting "1075" instead og "75". Contacting "LIVE-support" for helt, and to cancel bet. Only to get an email "Live support will contact you shortly"... Never responded on the ticket....

NEVER USER THIS SCAM SITE, THAT FOR SOME REASON HAS OBTAINED A LICENSE.

ABSOLUTE FRAUD!

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service is a bad joke they do…

Customer service is a bad joke they do not have any good answers just general information.
I tryed to make a withdrawal and they closed my account and sayed that i did not passed the verification even if i provided them all the documents they requested and the money dissapeared as well .

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

mafia scam

I just put a lot of money into the application, I won €2300, I wanted to withdraw and my account was closed, they are scammers and I will go to court just because they make fun of people, even if I spend €10k, I will do justice in court

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible Casino. Never use it!

They were fine with me depositing money and saying no verification was needed. After losing and losing and everything being fine, I finally won some money (which in regard to how much I’ve put in isn’t as much) and they then asked for verification. I uploaded all my documents and they even got VERIFIED! Even once this was done it kept saying I couldn’t withdraw as THEY were blocking the withdrawal! I talked to support which was horrible and they said my about is banned and that they with but back into the wallet my initial deposit by the money I won has been cancelled! How can they cancel MY MONEY! I won that money and it’s legally mine. I WANT MY MONEY!

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Nie zaliczyli mi 14 kuponów to obrotu…

They will impose limits on all your bets. They will do everything to not allow you to withdraw money. This is a pure scam. They told me that verification is not necessary, but when I triend to withdraw money, then they said of course it is necessary I sent them all necessary documents so they stop reply on my messages. Scam!

May 18, 2023
Unprompted review
betinia.com logo

Reply from betinia.com

Szanowny Kliencie,

Dziękujemy za poświęcony czas i doceniamy fakt, że poprzez swoją recenzję zwracasz naszą uwagę na zaistniałą sytuację.

W związku z tym, aby uzyskać pomoc w tym zakresie lub po prostu otrzymać wyjaśnienia dotyczące naszej strony internetowej, Klienci mogą zawsze skontaktować się z naszymi operatorami 24 godziny na dobę, 7 dni w tygodniu, wskazując wszelkie niedogodności lub nieprawidłowości, które zostały znalezione, aby uzyskać spersonalizowaną pomoc, w celu wspólnego rozwiązania każdego rodzaju napotkanego problemu.

Serdecznie zapraszamy do kontaktu z naszym działem Obsługi Klienta za pośrednictwem usługi Live Chat lub poprzez e-mail support@betinia.com . Podaj nam wszystkie szczegóły, które według Ciebie będą przydatne w związku z zaistniałą sytuacją. Może to być zrzut ekranu lub jakakolwiek inna informacja o zaistniałym problemie technicznym. Pomoże to nam udzielić Ci możliwie najbardziej kompletnego wsparcia.

Dziękujemy za współpracę i cierpliwość.
Korzystamy z okazji, aby przekazać serdeczne pozdrowienia.
Zespół Betinia.com

Rated 1 out of 5 stars

Do not get involved with these…

Do not get involved with these scammers. They removed my withdrawal options, when I tried to withdraw. They wouldn't engage with me constructively on live chat or through email. Closed my account without my permission and still owe me a sizeable amount of money. Looks like I will have to lie to the loss of it.

March 10, 2023
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Customer,
We thank you for taking the time to leave a review - and appreciate the fact that through doing so, you brought your disappointment to our attention.
A big thank you for responding to our request for more information! It allowed us to find your account with ease. We see that you did manage to receive your funds, so all looks to be resolved!
Again, we appreciate the feedback as we strive to constantly improve.
Best regards,

Rated 1 out of 5 stars

Worst site I ever been in ,only let's…

Worst site I ever been in ,only let's you withdraw 500 a day if ur not a vip member which means u have to deposit loads, waste of time worst site yet

February 8, 2023
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Customer,
We thank you for taking the time to leave a review - and appreciate the fact that through doing so, you brought your disappointment to our attention. We find that with lower WD limits are AML processes are more manageable and payouts are faster, but I am really sorry to hear that this limit is a negative factor for you experience with us! Your feedback has been taken onboard.
I really hope that you reconsider using our brand in the future. In case you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via e-mail support@betinia.com providing all the details you believe may be useful in relation to the problem encountered.
Thanks again for your feedback and for taking the time.
Best regards.

Rated 1 out of 5 stars

SCAM

So i deposited 5000 kronor and i started slowly winning it up to 35000 kronor. Suddenly i couldnt bet anymore than 1 krona per match. I was limited. Then the hell started, i tried to withdraw this amount i won. I gave them all verification they wanted (even alot of papers from the bank and bank account) But everytime i sent in it they wanted something new. They just made up stupids things to keep my money locked. I made verifaction problem on 20 sites and never had problem. But it took me 4 monthes and alot of bank calls. But it took that i last threatened them with Swedish Inspection then they unlocked it so i could withdraw. Worst support ever, they limit winning accounts and it you will go mad if you have to do verification. Play on other casinos and save the trouble

January 4, 2023
Unprompted review
betinia.com logo

Reply from betinia.com

Hi,

We thank you for your review of our casino even though it wasn't so positive. We appreciate all opinions as these helps us to make our casino and sportsbook even better.

You can always contact our support that is available 24/7 if you have any questions about a particular bet.

As for the verification process, we understand that it can seem tedious an unnecessary but we want to ensure you that we are following all laws and regulations to make sure that everything is done according to the Swedish gambling license, and to ensure the site is safe for you as a player.

If you have any questions about the verification process or in general, please do contact our Support, our agents are there for you 24/7.

Have a good day.

/Your Betinia team

Rated 1 out of 5 stars

This casino is just a scam

This casino is just a scam, i used their welcome bonus and won 1500kr. I tried to take it out and all looket fine until, i tried to lock in again and than my account was close and locked out. So they just took my Money, and no answer on their support.
Sadly SCAM CASINO.

January 15, 2023
Unprompted review
betinia.com logo

Reply from betinia.com

Hi Nejnej,

Thank you for addint your review here on Trustpilot despite it not being the rating we would like. We requested some further information from you wihich you have provided. Also thank you for that

We are sorry it took a little bit longer than normal to process your withdrawal - but all should be solved now with the help from our support team.

We hope to see you again despite your initial experience wasn't optimal.

If you have any questions you are always welcome to reach out to us via email or live chat on Betinia.

Have a great day

/Your Betinia team

Rated 1 out of 5 stars

I have opened betinia account

I have opened betinia account, I deposited few times and lost which makes me a good costumer.
And when I finally won a good amount I tried to withdraw some money then they asked me for account verification and a selfie to show it's really me, no big deal I did what they asked of me then next day I receive an email saying my account was closed lol, I'm still in the process of fighting this, it's so illegal to take people's money but refuse to pay them when they win, I have all the screen shots of my winnings I hope this gets resolved ASAP because with all these complaints this casino should be reported and banned from operating.

April 6, 2022
Unprompted review
Rated 1 out of 5 stars

Be warned. Don't waste your time or money.

Hi Sean,

I hope this finds you well.

I am disappointed to see you want to leave us, but respect your decision and have closed the account, as requested.

Could you please tell me more about the reasons for your decision?

I see that you mentioned the withdrawal process - I am always happy to contact Payments and have them prioritise, upon your request.

That said, I cannot argue that it must have been frustrating to have had all prior requests canceled.

I would be just as frustrated and am truly sorry to see you had such a dissatisfying experience.

We are always looking for ways to improve our service and feedback is a great tool in helping us achieve this.

I look forward to hearing back from you, but if not - I wish you and your loved ones a wonderful year ahead!

Kind regards,
Jonathan
VIP Manager
Betinia.com

My response:

It's just that. Withdrawals weren't cancelled and just hung around for three or four days. It's a con. You guys do it so people will get fed up, cancel the withdrawal and lose their winnings which stupidly I did. Every single online bookmaker I have dealt with are the same and I hoped you guys would be an exception but you guys were even worse lol. I'm not wasting anymore hard earned money on companies like this because in my opinion, you are all little more than cheats. I'm going to post a copy of this email exchange in trustpilot to warn others of this which is essentially a scam.

This is a copy of my email with them after cancelling. They don't even check to see if withdrawals were cancelled. They weren't cancelled. They just hung in their system. I could have been waiting weeks and got nowhere. It appears these cowboys have no legislation. For anyone else here, if you manage to get a withdrawal processed, which is going to be difficult, take the money and run. These guys are not trustworthy and they'll get you in the end. I got paid a big bonus in work and was thinking I'll have another crack but I just thought no, they can't be trusted and if a company makes you feel like this, get away from them.

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

Won a substantial amount of money with…

Won a substantial amount of money with them this week. Been waiting over 3 days and they still haven't processed the withdrawal or responded to my mails. On live chat, they keep saying generic responses but assured me all withdrawals are done within 3 business days which is a lie. Once I get the money, I will be self excluded and never using this site again. Use any other site bar this, don't be fooled be the relatively nice interface.

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this site

Avoid this site. I deposited 20€ the money never appeared on my account. Now i’ve been struggling for a month to get them to refund me and still hasn’t happened. With the amount of betting sites in the world, please just avoid this one.

December 26, 2021
Unprompted review
Rated 1 out of 5 stars

They don't send money

They don't send money, I won. When I won to much, I could bet only 10 euros...

May 21, 2021
Unprompted review
betinia.com logo

Reply from betinia.com

Dear Customer,

We thank you for taking the time and appreciate the fact that through your review you have brought the technical problem encountered to our attention.

In this sense, to receive assistance in this regard or to simply receive clarifications on our Website, Customers can always contact our operators 24 hours a day, 7 days a week, indicating any inconveniences or anomalies found to receive personalized assistance, with the goal to solve together any type of problem encountered.

We kindly invite you to contact our Support Service via Live Chat or via the e-mail address support@betinia.com providing all the details you believe may be useful regarding the difficulty encountered, possibly providing a screenshot or any further information useful for the resolution of the same.

We thank you for your cooperation and patience.
We take this opportunity to extend cordial greetings.
The Betinia.com Team

Rated 1 out of 5 stars

Literally the worst gambling site I…

Literally the worst gambling site I have ever come across, do not play here. Withdrawals are so slow literally take 3 days to even process absolute joke in this day and age. Shocking site, shocking company. Avoid at all costs.

April 20, 2021
Unprompted review

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