Betninja Reviews 222

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the company's website, expressing strong concerns about its reliability and reporting issues with bonus features not functioning as expected. Customers also frequently encountered problems with refunds, with many stating that they experienced difficulties in receiving their winnings or that the withdrawal process was extremely difficult and raised concerns about its reliability. However, some people also felt that the customer service was superb, with quick response times and helpful interactions. A few other people also felt that the withdrawal process was easy and fast once verified, with funds appearing in their accounts within a reasonable timeframe.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers report issues with withdrawals, citing slow... See more

Website

People report negative experiences with the website. Many customers express concerns about its legitimacy,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported issues such as being... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick verification... See more

Refund

Reviewers highlight negative aspects of refund processes. Many customers report significant difficulties and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

£20 deposit turned out to be in euros instead of pound sterling, so ended up paying £26. Several games not available in region. One of the games I was able to play was in miniature format, wh8ch was... See more

Rated 1 out of 5 stars

Recently they have confiscated my deposit. Their terms and conditions say they will only confiscate winnings IF THEY SUSPECT YOU OF AP/CHEATING ETC. None of these apply, simply got lucky and won, an... See more

Rated 1 out of 5 stars

Why do they message my partner daily when he's never had an account does even know how to place a bet I've tried blocking them comes up invalid number keep referring them as scam PLEASE STOP He'... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

222 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Legit casino

Won arround 2k it dissapeard because it was stuck in round. They helped me great ! And got paid out ! Legit!

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I was using betninja alot and always…

I was using betninja alot and always found it OK but the customer service very rude.. always took so long to process winnings and if you asked them they were very rude.. about 2 weeks ago I was playing and I got upto about 327 all of a sudden it went to zero then back uoto 199 so 128 down.. I've sent messages they don't reply I've not had anything back from them at all.. I don't want to play just incase I win and they don't give it to me as they haven't replied to me since this happened

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Do you like deposits taking 2 plus hours?

Before you read, PLEASE for the love of all that is holy, make sure you review gambling sites before you play there.

Firstly, deposits can take over 2 hours to be credited to your account. Contact live support? They won’t apologise for the inconvenience and after providing evidence from your bank that the transfer has been sent, you’ll be told to wait.

Have you…. Ever heard of a gambling site that will not only take your money but NOT even credit the account? As of this review I’m still waiting….

Secondly, they offer only deposits bonuses, no other bonuses. You can ask? And you’ll be told no.

Finally, if you like laggy sites that don’t work or take an age to refresh, this is a good site for you.

Avoid if you have more than 1 braincell knocking about. They will ruin any hope of an experience you may have.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Depositing was quick and…

UPDATE***** just been paid out so changed my review to 5 star…. Just dont accept a deposit bonus and you wont have a problem!!

Depositing was quick and straightforward. I chose not to take a bonus and managed to withdraw £1600, which I’m currently waiting to receive—it’s been over 24 hours so far. I’ve submitted all required documents and my account is fully verified.

Overall, the games are decent and the sports betting is okay, although it’s disappointing that cash-out isn’t available on most bets. I’ve used several non-GamStop casinos before and have always been paid out, so I’m hopeful BetNinja will follow through.

So far, my experience has been positive. Customer support has been responsive via both live chat and email, which made the verification process smooth. I’ll update this review to 5 stars once the withdrawal reaches my bank.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost

Don’t care about players just want you to lose money. No gambling protections in place , let you cancel withdrawals and take forever to verify you and process withdrawals. Avoid !!

March 18, 2026
Unprompted review
Rated 4 out of 5 stars

I have found betninja fine

I have found betninja fine. They respond to questions they pay out may take a while but always been paid. Just waiting for a big payout so lets see how long it takes.
Over all I have had a good experience.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate this zero I would

If I could rate this zero I would.

Taken my deposit from my bank ut never actually loaded it onto my account, been in touch to reimburse my money and just getting fobbed off.

I have been in touch with the gambling ombudsman and they’re going to look into it,

AVOID AT ALL COSTS.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Stealing cash.

Twice i have deposited, once ages ago and once tonight because I had forgotten what happened the first time. Both time my deposits were taken from the bank and simply disappeared.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

SCUMMY

Put credit in and only half appeared and the bonus credit is a scam.
They have even blocked me from sending messages so ive got way to get my money back
SCAM SCUMMY

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Please stay clear of this obvious con casino. I placed £300 in bets on a game at £2 per spin 150 spins, I had 1 win out of 150 spins and not one scatter appeared on the reels. I then saw an option to buy the feature £2 was £200 so I thought yea try that. Big mistake won the massive amount of NOTHING . Steer clear absolute scam artists

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website.
I tried to deposit £20
I was asked to approve in my app.

On my banking app it mentioned a random company wanted 319 pounds.

Can't close account
Can't self exclude

Do not give them your details

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Withdrawal pending with option of…

Withdrawal pending with option of cancellation which has been prohibited by the gambling commission. They are delaying my withdrawal to make me cancel it and loose it. Absolute terrible customer service

March 12, 2026
Unprompted review

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