Betrivers Reviews 299

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the payment processes, citing issues with withdrawals taking too long and difficulties with account verification. The website and app were frequently criticized for poor navigation, glitches, and a generally negative user experience. Reviewers also reported consistently negative interactions with customer service, describing it as unresponsive, unhelpful, and difficult to access. Many expressed concerns about the fairness of game outcomes and payout rates. However, some people mentioned positive experiences with the company, highlighting fast payouts and excellent customer service from specific VIP hosts. A few other people also felt that the platform was a top-level online casino that paid out quickly.

What people talk about most

Payment

Reviewers express strong dissatisfaction with the payment process. Many consumers report difficulties with... See more

Website

Clients share negative opinions on the website. Many reviewers describe the site as a scam, a joke, and... See more

Customer service

People report negative experiences with customer service. Many reviewers express dissatisfaction with the... See more

Application

Customers consistently note negative experiences with the app. Many reviewers express strong dissatisfaction,... See more

Product

Customers had negative experiences with the product. Reviewers consistently report that the games are rigged,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I’m going to take them to court every review is already everything I said you can’t win u loose thousands and be betting and get small amounts no good boards no bonuses it’s horrible trust am believ... See more

Rated 1 out of 5 stars

PREDATORY INTERFACE & ILLEGAL SUPPORT DELAYS Review Text: "BetRivers Michigan is utilizing deceptive 'dark pattern' interface designs across multiple games, most notably 'Big Fishin Full House.' Th... See more

Rated 1 out of 5 stars

First time customer, and I enrolled under the first time player CASINOBACK which say you can recoup your lost within the first 24 hours. It's been 48 hours and still nothing. When I call the 800 numb... See more

Rated 1 out of 5 stars

WOULD GIVE IT ZERO STARS IF I COULD, bee playing there for about 6 months have NEVER been ahead but maybe 5 bucks, now i dont spend a bunchn of moneybut have deposited about 250 playing 5cent to 25... See more


1.3

Bad

TrustScore 1.5 out of 5

299 reviews

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Rated 1 out of 5 stars

they have free bingo and trivia which…

they have free bingo and trivia which is fun but half the time the mods ruin it by picking favorites and not being consistent with how they judge the trivia wins. Also, sometimes they will accept a barely misspelled answer and other times they will not. They sometimes talk in chat with passive aggressive comments and they like to stir up drama between the chatters. They will also ban you if you win too much. Also, their customer service sucks and they blame the player most time

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

I tried to withdraw $350 day before…

I tried to withdraw $350 day before yesterday. Still haven't seen anything. I used my Venmo debit card, which they say on the website that the turnaround is within a few minutes. I don't know what kid of clock they're using, but they can suck mine.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

So far I have no return on my spending

So far I have no return on my spending. Absolutely no fun what so ever. It gives you barely any play for you money, it's like a donation! Get with it Bet Rivers. I win so much more on Borgata app. Deleting your app today and will never install again. Thanks for nothing fun!
I'm done

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

I wrote a review yesterday

I wrote a review yesterday. Still same issues. Apparently I'm waiting for this email that will cure world hunger. My accts been locked for a week. Right when I started to win that's when they ask for all my identification, which I sent in with a selfie. Been waiting a week with 500 in my acct,but mind you they let me deposit 1300 np problem. I contact live chat and nysupport and I get the same generic responses. In this day and age they can't verify an acct in a timely manner. They basically tell me to gfms and they know there is nothing i can do. Im about to go to their offices and demand getting some answers. I dont even care if I get arrested, I'm suing this site and I'm sure there will be many more to follow. Disgraceful, they treat you like a criminal. I will be posting a review every day until this is resolved because contacting live chat is a joke.

June 19, 2025
Unprompted review
Rated 2 out of 5 stars

0% RTP

My experience thus far has been a 100% loss rate over the last 4 weeks while playing in their casino! I understand it's called gambling for a reason but let's be honest, anyone would expect to win at least $100 at some point after depositing $2,000! The last $250 I've not even gotten a bonus round and I've tried wagering .20 cents up to $2 a spin.... yet nada. Tonight I'm gonna try 1 more trial run by doing 20 spins @ $5 spin. If it's the same old same then I'll be requesting an account deletion

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Bet Rivers is a losing app I lose money…

Bet Rivers is a losing app I lose money on here all of the time u only get the money u put in please don’t waste your time on this app the people are very rude u don’t get any free bonus money I have gotten any in weeks and I let them know that then they gave me 20 bucks smh this place need to be sued I can’t wait because they are robbing people on a daily base.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Totally rigged

Totally rigged. Slots never payout and if they do its always the lowest amount. Worst site I've ever played on.

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

this app is full of shit i gamble on…

this app is full of shit i gamble on plenty other apps an never had my money stolen from me the fact that it's been 7 months an i still havent gotten my almost 1000 i'm pissed an then have the nerve to tell me it's a court order to hold my funds for what????? all my accounts are legit an i use them on other apps an no problem i was playing the slots an won over 1000 an they locked my account with no explanation at all the chat is worthless keep telling me the same shit over an over an i can see from all these reviews i'm not the only one we need to get a lawsuit going cuz im ready to be petty over my lil money that i won fair an if that's the case i want all my money back i ever spent on that stupid app

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

This is the biggest absolute scam of…

This is the biggest absolute scam of all! Like it drives me nuts to know there is no oversight on this.Its not bad luck it's just a scam.! You People should really just be super ashamed of yourselves! You know exactly what's going on here and the fact that bet rivers is allowed to operate is honestly disgusting.I don't even have to put in this review what the problem is they know..So for anybody curious about Bet Rivers in Philadelphia and deleware dont...Just go somewhere else unless you wanna donate you're money to them.Coming from a thorough gambler that's far from stupid.This place will take ur money and I mean fast!! So play at ur own risk...I keep playing thinking it's gonna change but it doesn't! It's gotten worse! I hope i never meet anybody that works at bet rivers! Won't be good for them...SCAM ALERT

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

They take your deposits no issues and withdrawals also!

They take your deposits no issues. I won $800 on a slot, they needed passport, cancelled check, bank statement, selfie…I was waiting for them to request a blood and urine sample. This is a very, very, shady and intrusive company. I would not be surprised if I start seeing fraudulent charges in my bank account. DO NOT USE THIS APP OR BETRIVERS.COM

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

This goes out to all customers…

This goes out to all customers BetRivers uses a company named Trustly for deposits and withdrawals customer beware. On April 21, 2025 in the evening I checked my email and there were 21 deposits attempts totaling $615 dollars all from BetRivers. I reported this to BetRivers and they said they would look into this matter they came back with a statement and in that statement they made a response of saying that someone inside my home probably had access to my account when it’s only me and my toddler son. So I had the gaming commission look into this and they came back with the same response. So I replied to Trustly that handles the payments for BetRivers and they responded with a bunch of of deposits on the day in question and I looked into myself and noticed in my bank statements that no of the deposits matched my bank account. Please be aware of this fraudulent activity and also keep in mind that Trustly is a company located in Sweden. 🚨🚨🚨🚨

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

It’s been 3 weeks my game froze on me…

It’s been 3 weeks my game froze on me while I was on a bonus game winning 550 then I had 7 free games . It never let me have the 7 free games now my 550 .00 . I keep calling and the live chat is a joke . I even took a screenshot of it and forwarded it to them .

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

The worst online casino

The worst online casino. I play the 88 fourtunes, I can play it for 24 hours straight non-stop, and I still wont get the bonus.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I signed up did the promo or whatever deposited $200 bucks I lost they gave me the $200 back I turned into 5 grand playing roulette and a live tennis bet that was +1600 they lock my account to verify my identity I verify it send it my id and social and then 2 weeks later they delete it and they keep the money and won’t tell me why I did nothing wrong don’t use this book if you do your crazy

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever wont let you withdraw without doing a bunch of secuirty measures why would you let someone deposit but not withdraw just proves they just want to rob you customer service sucks they dont help anyhting. If you get Samuel,Vannessa or dylan might as well leave they dont do anyhting.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

I am so disappointed in Bet Rivers

I am so disappointed in Bet Rivers. Customer service is terrible and non-existent. Your chat is a complete joke. You can never get an Agent, ever. Chat is just an endless circle that gets you nowhere. If you call the phone number, no one ever answers. If you leave a call back number nobody ever calls you back. I don't even get a bonus for my Birthday. I'm just disappointed in this Pennsylvania Casino.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Sorry to hear everyone has had bad…

Sorry to hear everyone has had bad experience but I deposited 20.00 at the betrivers delware park and bet 1.35 on Mayan chief and hit 224 free spins won almost 800.00 then increased bet to 6.75 and work. 200 free spins by time done had almost 300 free spins and 2689.00 cashed out immediately to my PayPal and sent right to my bank

April 7, 2025
Unprompted review

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