I’ve never had any issues with deposits and withdrawals before, but now that I want to withdraw, I’m seeing a message saying that the money I deposited still needs to be received on your side fi... See more
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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I’ve had a good experience with this site overall. They offer a wide variety of games, a nice bonus system, and a rewarding loyalty program. However, payment processing can be slow, taking 3-5 days.... See more
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Unsolicited spam sent from youllooow.firebaseapp.com. My email address has been spammed with garbage like this since details hacked from legitimate websites i used. Have never joined here, never joi... See more
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Good variety of slots that includes the popular providers. Also, they do a good job with their promotional set-up: ranking, levels, missions, currency, store and so on. At last, their team is very eas... See more
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Company details
Written by the company
If you want the best online gaming experience possible, Betspino Casino is the place for you. You will realize what separates this gaming platform from others as soon as you enter its Bonus and Game sections. Despite being a moderately young betting site, it has stood its ground in the iGaming business. Betspino proposes excellent welcome and regular rewards to upgrade players' ongoing achievements and gaming levels. The extensive gaming library with lots of slots on various topics and of different genres is yet another reason to join Betspino. Additionally, there is an extensive sportsbook section on the website. We have collected and handpicked all the most popular titles and payment methods to guarantee the best online gaming experience.
Contact info
3.4
Average
782 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BETSPINO
Dear Jari John,
Thank you for your fantastic review! We are absolutely delighted to hear that you consider our casino to be one of the best and that you enjoy our game selection.
It's always rewarding to know that our efforts are appreciated. Your special mention of our manager, Alice, is greatly appreciated and will certainly be passed along to her. She works hard to ensure our customers have the best possible experience, and your recognition of her efforts means a lot to the entire team.
If there’s anything more we can do to enhance your gaming experience, please don’t hesitate to let us know.
Thanks once again for your support and for choosing our casino!
Best Regards,
BetSpino Casino Team
Good job Terry
May 2, 2024
Unprompted review
Reply from BETSPINO
Dear HookBoy,
Thank you so much for your kind words and encouragement! We truly appreciate you taking the time to acknowledge Terry's efforts.
At our casino, we strive to provide exceptional service to all our players, and it's heartening to hear when our team members are recognized for their hard work and dedication.
Terry will be delighted to know that his efforts have been appreciated. Your feedback motivates us to continue delivering the best possible experience for all our players.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with us remains enjoyable and satisfying.
Once again, thank you for your positive feedback! We look forward to serving you again soon.
Best Regards,
BetSpino Casino Team
Reply from BETSPINO
Dear Arek Kaczmarek,
We greatly appreciate your positive feedback regarding our casino service. Your satisfaction is of the utmost importance to us, and we're thrilled to learn that you had a great experience with our platform.
Providing excellent service is at the core of our mission, and we're delighted that our efforts have met your expectations. We strive to offer a seamless and enjoyable gaming experience for all our players, and your feedback reaffirms that we're on the right track.
Thank you for choosing us as your preferred casino destination. If you ever have any questions or need assistance, please don't hesitate to reach out to us. We make sure that your gaming experience with us remains exceptional.
Once again, thank you for your kind words. We look forward to welcoming you back for more enjoyable moments at BetSpino Casino!
Best Regards,
BetSpino Casino Team
Scam casino they will never paid out ,
Scam casino they will never paid out ,
All positive reviews is fake, please don't use this Scam casino, you will getting fooled.
May 9, 2024
Unprompted review
Reply from BETSPINO
Dear Alan Hussein,
Thank you for taking the time to share your thoughts. We regret to hear that your experience with our casino has led to these concerns.
At BetSpino Casino, we pride ourselves on providing a fair and secure gaming environment. All our games are fully licensed and adhere to stringent regulations to ensure fair play and genuine outcomes. We are committed to transparency and integrity, and we assure you that our positive reviews come from real, satisfied players.
If you have any unresolved issues or additional questions, please do not hesitate to contact our customer support team. We are here to assist you and address any concerns you may have.
Thank you for your feedback, and we hope to have the opportunity to improve your experience in the future.
Best Regards,
BetSpino Casino Team
Great casino
May 12, 2024
Unprompted review
Reply from BETSPINO
Dear Ricardo Arens,
We wanted to take a moment to express our sincere gratitude for your kind words regarding our casino. Your feedback means the world to us, and we're thrilled to hear that you had a great experience with us.
Creating an exceptional gaming environment is at the heart of what we do, and we're delighted that our efforts have made a positive impression on you. Whether it's the wide selection of games, user-friendly interface, or top-notch customer service, we're committed to providing you with the best possible experience.
Your satisfaction is our utmost priority, and we're continually striving to improve and innovate to ensure that your time with us is nothing short of extraordinary.
Thank you once again for your glowing review. We're honored to have you as part of our gaming community and look forward to many more great experiences together.
Best Regards,
BetSpino Casino Team
Very good casino
Very good casino, no problems pay fast!!
Come play here😍😍
May 11, 2024
Unprompted review
Reply from BETSPINO
Dear Michael Jansen,
We are thrilled to receive your glowing review of our casino! Your satisfaction is our ultimate goal, and we are delighted to hear that you had a smooth and enjoyable experience with us.
We pride ourselves on providing fast and hassle-free payments, and we are delighted that you found our withdrawal process to be efficient.
Your endorsement means the world to us, and we would be honored to welcome you back for more exciting gaming experiences. Whether it's thrilling games, generous bonuses, or exceptional customer service, we strive to exceed your expectations at every turn.
Thank you for choosing us as your preferred online casino destination, and we look forward to providing you with many more memorable moments in the future!
Best Regards,
BetSpino Casino Team
Closing accounts without a reason……
Closing accounts without a reason… always referring to administration which you can’t contact… rude in communication… they are just closing accounts with money on it… DO NOT PUT MONEY ON BETSPINO… be warned!!!
May 7, 2024
Unprompted review
Reply from BETSPINO
Dear Mike,
Thank you sharing your feedback regarding your recent experience with our platform. We take your concerns seriously and apologize for any frustration or inconvenience you may have experienced.
We understand that account closure can be concerning, and we want to assure you that we strive to maintain transparency and clarity in all our interactions with our players.
To further investigate the details of your situation and provide you with assistance, we kindly ask you to provide us with your account information. With this information, we can review the circumstances surrounding the closure of your account and address any issues accordingly.
Alternatively, if you prefer, you may reach out to our support team directly for assistance. Our dedicated team is available to provide personalized support and address any concerns you may have regarding your account.
Please accept our sincere apologies for any inconvenience this matter may have caused. We value your feedback and are committed to ensuring that all our players have a positive experience with our platform.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and restoring your trust in our services.
Best Regards,
BetSpino Casino Team
Fun casino but false accusation of playing against the rules
Really enjoyed playing on this casino, however when I tried to make a withdraw (2k) my device got suspected of more people playing on the same device. And even called a name I never heard of. Made my withdraw on Tuesday and now (Friday evening) the withdraw status is still on “pending”. The customer support is nice though but I want to continue playing with smaller deposits. I hope they will fix this soon, I”ll keep this post up to date when anything changes.
May 3, 2024
Unprompted review
Reply from BETSPINO
Dear Ryan Gerrit,
Thank you for taking the time to share your recent experience with our casino. We are delighted to hear that you enjoyed your time playing on our platform, and we sincerely apologize for any inconvenience you may have encountered during the withdrawal process.
We understand that encountering issues during withdrawal can be frustrating, and we want to assure you that resolving this matter is our top priority.
We kindly ask you to reach out to our support team for further assistance and clarification regarding the status of your withdrawal. They will be able to provide you with detailed information and ensure that your concerns are addressed promptly.
Thank you once again for bringing this to our attention, and we appreciate your understanding as we strive to improve our services.
Best Regards,
BetSpino Casino Team
Good casino.
Just recently played at casino betspino, and won a nice amount of money Ive cashed out and within 3 working days i reveived the money on my bank.
I got a few big wins, the rtp is better here than in dutch casinos. A lot of options for playing live or casino.
Ive played in a lot of casino, but betspino is a keeper.
May 2, 2024
Unprompted review
Reply from BETSPINO
Dear niek meijer,
We truly appreciate you taking the time to share your recent experience with us. It brings us immense joy to hear that you had a fantastic time playing at our casino and that you were able to enjoy some significant wins.
It's wonderful to know that our withdrawal process was swift and efficient, allowing you to receive your winnings promptly. Ensuring a seamless and timely withdrawal experience is one of our top priorities, and we're delighted that we could meet your expectations in this regard.
We're thrilled to hear that you found our casino's RTP to be favorable compared to others you've played at. Providing our players with fair and rewarding gameplay is at the core of what we do, and your feedback reaffirms that we're on the right track.
We strive to offer a diverse range of gaming options to cater to every player's preferences. Whether you enjoy live casino games or classic slots, we aim to provide an immersive and enjoyable gaming experience for all.
Once again, thank you for choosing BetSpino Casino. We look forward to welcoming you back for more thrilling gaming experiences in the future!
Best Regards,
BetSpino Casino Team
Niet best
Van alles gaat mis.
Is misgegaan afgelopen maand.
Zoals bekend is de pending tijd lang.
Withdaw duurt veel te lang via bank, plus 20,- kosten.
Ik had probleem dat ik tijdens een software update (niet aangekondigd) een withdrawl wilde doen..dat lukte dus niet. Geld weer ingezet en verloren.
Geen probleem. Wel een probleem: schuld word bij mij gelegd.
Betspino is een wolf in schaapskleren: vermijden!
Mijn account werd tijdens spelen (!) permanent gesloten, reden: restricted country!
Feitelijke reden: ik was `pain in the ass` via whatsapp.
Waar blijft mijn geld?
Niet in mijn pocket!
Update: via whatsapp werd mij gevraagd (wederom) om bekende gegevens en werd medegedeeld dat communicatie vanaf nu via email zou gaan.
Anderhalve week verder...geen email, whatsapp geen response; 160,- euro gestolen...restricted country?
Update: geen reactie whatsapp en email.
Feit: tijdens (!) spelen werd mijn account permanent (!) afgesloten door `VIP Manager`?
Ik ben bestolen.
Graag 160,- euro Betspino !
===============
Pay me 160,-
Whats the problem?
I desposit more 5k...lost it all.
No problem, but do not blame it to me and steel money from me by closing my account while playing (!) 160,- was the balance. Reason closing account by Betspino; restricted country (?)..the Netherlands?
Yes you don`t have a license, but you do offer full facilities for Dutch players !?!
Fact: Betspino stole 160,- euro from me.
Fact: cannot communicate helpdesk/whatsapp/chat..because? Yep, closed account!
Someone Betspino reading this (not a bot)?
Normally, when someone steels 160,- from me, I go to the police. In this case it`s also possible but complicated. However there are some interesting possibilities. Operating, illegal....that can cost a lot when judged.
This whole issue (160,- stolen) becomes a principle issue of a grumpy old man...
Make my day; 160,- (stolen balance) and 2500,- (frustrating hours)...Betspino still wins 3K !
Make a deal and move on!
=======
Somebody there?
Guess not..
I am..
======
Curaçao (Papiaments: Kòrsou), officieel: Land Curaçao (Papiaments: Pais Kòrsou, Engels: Country Curaçao), is een land binnen het Koninkrijk der Nederlanden. Het grondgebied en de zee van het Land Curaçao bestaan uit de eilanden Curaçao en Klein Curaçao en de daarbij behorende territoriale zee.
========
Betspino is geregistreerd in een Nederlandse gemeente! Begrijp jij het ? Ik niet.
Maar goed, ik ga aangifte doen diefstal...
===
Mocht ik X aantal mensen (spelers) hebben kunnen weerhouden om in zee te gaan met Betspino...doet mij deugd!
====================
Antwoord van BETSPINO
6 mei 2024
Dear Henk Jelsma,
Thank you for reaching out and sharing your concerns with us. We're truly sorry to hear about the issues you've encountered, and we understand how frustrating it must be.
==============
Do you believe?
Does Betspino respond?
No!
They all (top people) party with your money!
Betspino actual stole (160,- thank U).
=========
Can`t believe it! All about 160,- euro!
I have a new account Betspino, no problem (restricted country?) for Betspino!
Got me a `VIP` manager (?), send `her` email about this issue...no response.
People, suppose you had 5000,- balance when playing a game and Betspino decides to close your account during (!) that game because of an discussion by Whatsapp...some operator used the `kill switch`..5000,- gone (or more?)!
Can`t believe it.
Talk to me ` Betspino`!
========
Update: reported Betsino KSA ( Kans Spel Autoriteit )
and Curacao Police..
===========
20-05
Betspino is totaal onbereikbaar.
Vergeet de mooie praatjes!
Betspino kan jouw account blijkbaar tijdens spelen definitief sluiten..en je hebt niets, geen poot om op te staan; geld weg!
Wolf in schaapskleren!
Slechtste ervaring in 25 jaar online casino`s!
======
De Kansspelautoriteit (Ksa) legt Casbit Group N.V. een last onder dwangsom op voor het aanbieden van illegale kansspelen op de website lala.bet. Het aanbieden van kansspelen zonder de daarvoor benodigde vergunning is in Nederland verboden. De Ksa roept Casbit met de last onder dwangsom op het illegale aanbod per direct stop te zetten en gestopt te houden. Wanneer hier geen gehoor aan wordt gegeven, wordt een dwangsom van €280.000 per week met een maximum van €840.000 opgelegd.
=====
Betspino is onderdeel Casbit Group N.V
Wat mij betreft...had gewoon even de 160,- overgemaakt, had ik geen melding KSA gedaan...
April 26, 2024
Unprompted review
Reply from BETSPINO
Dear Henk Jelsma,
Thank you for reaching out and sharing your concerns with us. We're truly sorry to hear about the issues you've encountered, and we understand how frustrating it must be.
We take matters like these very seriously, and we want to assure you that providing a positive experience for our players is our top priority. However, we currently lack detailed information about your profile and the specifics of this situation.
To better assist you, we kindly ask you to contact our customer support team via live chat or email. They will be able to investigate your account and address your concerns with the withdrawal process and any other issues you've experienced.
We apologize for any inconvenience or frustration these issues may have caused you. Rest assured, we're committed to resolving this matter promptly and ensuring that you receive the assistance you need.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve these issues.
Best Regards,
BetSpino Casino Team
Amazing casino
Amazing casino. Great help by david. Nice games. Always win win win. Encourage everyone to sign up
April 23, 2024
Unprompted review
Reply from BETSPINO
Dear PlayerZut,
Wow! Thank you for your enthusiastic review! We're thrilled to hear that you had an amazing experience at our casino and that David was able to provide you with great assistance.
We're delighted that you enjoyed our wide selection of games and that you've been having some winning streaks! It's always our goal to provide a fun and rewarding gaming experience for all our players.
Your encouragement for others to sign up means a lot to us. We're constantly striving to create the best possible environment for our players, and knowing that you're happy with your experience motivates us to keep improving.
Thank you again for your kind words, and we can't wait to see you for more winning moments!
Best Regards,
BetSpino Casino Team
Great help
Mark helps me really quick so i love that. Betspino is there really good in. Helping there players
April 20, 2024
Unprompted review
Reply from BETSPINO
Dear Bengbengboudie,
Thank you for sharing your experience with us! We're delighted to hear that Mark was able to assist you promptly and effectively. Providing excellent customer service is a top priority for us, and it's fantastic to know that Mark's assistance contributed to your positive experience.
We take great pride in our commitment to supporting our players, and it's wonderful to receive recognition for our efforts. Rest assured, we will continue to uphold the high standard of service that you've come to expect from us.
If you ever need assistance in the future or have any feedback to share, please don't hesitate to reach out. We're here to help and ensure that your time with us is enjoyable and hassle-free.
Thank you once again for choosing BetSpino Casino. We appreciate your support and look forward to serving you again soon!
Best regards,
BetSpino Casino Team
Just new at the casino and a great…
Just new at the casino and a great feeling from the beginning... awesome amount off bonusses , .. it just wont stop.... thats my place to be.. customer service is excellent , quick reply and always a solution , right Jason ? .. So I'm a happy client ... keep it that way !!
April 14, 2024
Unprompted review
Reply from BETSPINO
Dear megan van melle,
Welcome to BetSpino Casino! We're thrilled to hear that you've had a fantastic start to your gaming journey with us.
It's wonderful to know that you're enjoying the abundance of bonuses and promotions we have to offer. We believe in making every moment memorable, and it's our pleasure to keep the excitement going with our array of bonuses.
We're delighted to hear that your interactions with our customer service team, especially with Jason, have been excellent. Providing top-notch support and ensuring your satisfaction is our priority, and it's fantastic to hear that Jason was able to assist you promptly and effectively.
As a new member of our casino family, your happiness is paramount to us. We're committed to maintaining the high standard of service and entertainment that you've experienced so far, and we'll do everything we can to ensure that your time with us continues to be nothing short of exceptional.
Thank you for choosing our casino as your preferred gaming destination, and thank you for your kind words of praise. We're honored to have you as part of our community, and we look forward to providing you with many more exciting moments ahead.
Here's to many more thrilling adventures!
Best Regards,
BetSpino Casino Team
Best casino ever!
Best casino ever!! Always good entertainment. Big thanks to Jason a great service agent!
April 13, 2024
Unprompted review
Reply from BETSPINO
Dear Sammysocelino,
Your review has truly made our day! Thank you so much for your kind words and for considering us the best casino ever!
We're thrilled to hear that you've been enjoying the entertainment we provide. Creating an exciting and enjoyable gaming experience for our players is our top priority, and it's incredibly rewarding to know that we've succeeded in doing so for you.
A special shoutout to Jason for providing you with excellent service! We're incredibly proud of our support team, and Jason's dedication to ensuring your satisfaction is a true reflection of our commitment to delivering exceptional service to every player.
Your feedback means the world to us, and it inspires us to continue striving for excellence in everything we do. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to reach out.
Thank you once again for choosing us as your preferred gaming destination. We can't wait to continue providing you with endless entertainment and excitement!
Best Regards,
BetSpino Casino Team
Jason was really good help
April 13, 2024
Unprompted review
Reply from BETSPINO
Dear Camiel Hermkens,
We're over the moon to receive your feedback, especially when it highlights the exceptional service provided by Jason.
Thank you for taking the time to recognize Jason's efforts in assisting you. Providing top-notch support to our players is a cornerstone of our commitment to excellence, and we're thrilled to hear that Jason went above and beyond to ensure your satisfaction.
Your feedback is incredibly valuable to us as we continually strive to enhance the gaming experience for all our players. If there's anything else we can do to make your time with us even more enjoyable, please don't hesitate to let us know.
Once again, thank you for choosing us, and thank you for acknowledging Jason's outstanding service. We can't wait to welcome you back for more excitement and fun!
Best Regards,
BetSpino Casino Team
Reply from BETSPINO
Dear Edgars r,
Wow! Your review just made our day shine brighter than ever before! Thank you for taking the time to share your thoughts with us.
We're absolutely thrilled to hear that you consider us the best casino ever. It's our constant endeavor to provide an exceptional gaming experience, and knowing that we've succeeded in doing so for you fills us with immense joy.
Jason from our chat support team also deserves a special shoutout for his outstanding service. We're delighted to hear that he was able to assist you promptly and efficiently. Providing top-notch support is a cornerstone of our commitment to excellence, and we'll be sure to pass along your kind words to Jason.
Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. If there's anything else we can do to make your experience even more enjoyable, please don't hesitate to reach out.
Thank you once again for choosing us as your preferred casino. We can't wait to continue providing you with endless excitement and top-quality entertainment!
Best Regards,
BetSpino Casino Team
Withdraws are not done.
Withdraws are not done.
They will take your deposit gladly. But once it is time to pay out the company goes silent. You only get fake answers like be patient, nothing gets done.
I consider my money gone..
April 11, 2024
Unprompted review
Reply from BETSPINO
Dear Rudy M,
Thank you for reaching out and sharing your recent experience with us. We sincerely apologize for any inconvenience you've encountered regarding your withdrawal request.
We understand the frustration you may be feeling, and we want to assure you that processing withdrawals is a top priority for us. Please know that the processing time for withdrawals can vary depending on the payment method chosen and may also be subject to verification by our dedicated team.
We want to ensure that your withdrawal is processed as quickly and efficiently as possible. Therefore, we encourage you to reach out to our support team for further assistance and to inquire about the specific details of your withdrawal. They will be able to provide you with information on the status of your request.
Your satisfaction is important to us, and we're committed to resolving this matter to your full satisfaction. Please don't hesitate to contact our support team for any assistance you may need regarding your withdrawal.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to address your concerns.
Best Regards,
BetSpino Casino Team
I have good experience with support
I have good experience with support. I have bad luck in Casino last period but always when i Ask for help in live chat they immedietly help me. The only problem was with 2 Fa system because not always is working good. I will correct only the widhraw process because Bank Transfer methods cost 20 euro and is na ot going so fast.Thank you for help from live chat.
April 9, 2024
Unprompted review
Reply from BETSPINO
Dear Tomasz Szczypinski,
First and foremost, thank you for taking the time to share your recent experiences with us. Your feedback is invaluable as we continuously strive to improve and enhance our services to ensure that every interaction with our casino is nothing short of exceptional.
It's concerning to hear about the challenges you've faced with our 2FA system and the withdrawal process.
To resolve the issues with the 2FA system and to assist you with your withdrawals, we recommend reaching out to our dedicated customer support team. They are trained to handle a wide range of inquiries and are available to assist you with technical issues and any concerns you may have about your account.
Please don't hesitate to contact our support team via live chat or email. They will work diligently to address your concerns and ensure that your experience with us is smooth and enjoyable.
Thank you for your continued support and patronage. We look forward to serving you better and providing you with the exceptional gaming experience you deserve.
Best Regards,
BetSpino Casino Team
I allready start my travel by betapino…
I allready start my travel by betapino and i hope will be good. Feel winning
I get this from Jason
April 8, 2024
Unprompted review
Reply from BETSPINO
Dear MuMn Mht,
Thank you for choosing us as your destination for entertainment and excitement. We're thrilled to hear that you've embarked on your gaming journey with us and are hopeful for a rewarding experience.
Just like any voyage, your time with us holds the promise of discovery and adventure. We understand the anticipation that comes with the possibility of winning, and we're dedicated to providing you with an environment where those dreams can come true.
As you navigate through the array of games and experiences we offer, may each moment be filled with anticipation and excitement. Whether you're a seasoned explorer or a newcomer to our shores, we're here to ensure that your time with us is enjoyable and fulfilling.
Should you ever need assistance or guidance along the way, our team is standing by to assist you. Your satisfaction and enjoyment are our top priorities, and we're committed to making your journey with us a memorable one.
Here's to a voyage filled with thrills, excitement, and, hopefully, plenty of wins. We're honored to be a part of your adventure.
Best Regards,
BetSpino Casino Team
PLEASE DO NOT PLAY IN THIS CASINO
PLEASE DO NOT PLAY IN THIS CASINO. THEY ARE SCAMMERS. I won, and then they did not withdraw my money. They don’t reply anymore, no emails nether whatsapp. I wrote the Curacao Gaming Control Board. Im not sure if this will help, but at least i try. Oh yes and before you reply "we are sorry" bla bla etc. Be sure that you can’t fool people for ever, at some point you will face consequences. At least be so nice and pay me my deposit money back.
Update: Please people don’t fall into their trap answer, they try to look as a serious company but they are not, trust me. Now the wrote me, that the requested withdrawal method (neteller) don’t work at the time which is an absolut LIE. I received and sendet money with this method all the time.
BE AWARE, DO NOT DEPOSIT IN THIS CASINO, YOU WILL NEVER GET YOUR WITHDRAWAL.
April 6, 2024
Unprompted review
Reply from BETSPINO
Dear Someone,
It deeply concerns us to hear about your experience, and we sincerely apologize for any inconvenience or frustration this situation has caused you.
Upon reviewing the information you provided, we see that your withdrawal request has been canceled, and all funds remain in your account balance. We understand the importance of resolving this matter promptly and ensuring that you receive your winnings without further delay.
To assist you in the best possible way, we kindly advise you to contact your dedicated VIP manager. They are well-equipped to provide personalized assistance and guidance on the most efficient method for withdrawing your funds.
We value each of our players and strive to maintain the highest standards of fairness and integrity. Your feedback is invaluable to us, and we are taking immediate steps to address any issues to uphold the trust and confidence you place in us.
Once again, we apologize for any inconvenience you may have experienced and assure you that we are here to support you through this process.
Best Regards,
BetSpino Casino Team
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