better-bounce.co.uk Reviews 5

TrustScore 3 out of 5

2.9

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Company details

  1. Bouncy Castle Hire
  2. Children's Party Service
  3. Party Equipment Rental Service
  4. Party Store

Written by the company

🚫 WE ARE NOT A THE MANUFACTURE BETTERBOUNCE 🚫 Hi, and welcome to B Bounce Hire — a small, family-run bouncy castle hire company based right here in Wakefield. We’re a mum-and-dad team, and we take real pride in what we do. For us, this isn’t just about hiring out inflatables — it’s about helping create special days, big smiles, and memories that last. Because we’re a small family business, every single booking matters to us. When you book with B Bounce Hire, you’re not dealing with a call centre or a big company — you’re dealing directly with us. That means friendly service, clear communication, and a genuine commitment to making sure everything goes exactly as planned. We offer a great selection of bouncy castles and inflatables, perfect for birthday parties, family gatherings, school events, and local celebrations. Whether you’re after something simple and colourful for younger children, or a larger inflatable to keep everyone entertained, we’ll help you choose the right option for your space and your event. Safety is something we take very seriously. All of our inflatables meet current UK safety standards and are thoroughly cleaned, checked, and prepared before every hire. We take the time to set everything up properly, making sure it’s secure and safe so you can relax and enjoy the day. On the day of your event, we’ll arrive on time, set everything up for you, and make sure it’s ready to go before we leave. Then once your event is finished, we come back and pack everything away — simple and stress-free. Being local to Wakefield means we understand the area, and we’re always just a phone call away if you need us. A lot of our bookings come from repeat customers and word of mouth, which means everything to us as a family business. We believe in keeping things straightforward — fair pricing, reliable service, and no unnecessary hassle. So if you’re planning a party or event and want a friendly, dependable service you can trust, we’d love to help. B bounce Hire — family-run, local, and here to make your day that little bit more special.


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unacceptable

Absolutely shocking! Ordered a bouncy castle with slide… send over the picture of the castle I wanted to order and specifically asked to make it exactly like in the picture and only change the color of the step.
Bouncy castle got delivered and been sitting on the pallet in my wee shed as I don’t have a unit or space to blow it up.
At my first time blowing the castle up at a kids party. The castle was not close to what I had ordered.
Even tho it was 2 weeks after (which is in plenty of time legally spoken) I emailed to get this rectified.
Company is not willing to admit their mistake or do anything about it without me having to take a hit for it.

Extremely bad customer service!!!

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Well we’re do I start as a first time…

Well we’re do I start as a first time buyer the staff at better bounce helped me in every way could what was best for me to buy and not to wasn’t pushed in to buying any thing I didn’t want to was lovely all round and help full defo be buying more from them prices great to keep up the great friendly working team you have
Will always recommend to anyone who asks were for my games and castles from

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Mats - New GO TO Supplier!

Purchased some mats, have used other suppliers and can only say these mats hands down are THE BEST.

Been in the game 20+ years now, and whilst some suppliers come out on top with other things, the mats supplied by Better Bounce are by far the more superior

October 30, 2023
Unprompted review

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