Better Bidders Inc. Reviews 630

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and attractive designs. Many people commend the staff for their outstanding service, noting their helpfulness, responsiveness, and ability to meet tight deadlines. The ordering process is frequently described as smooth and stress-free, with consumers appreciating the personalized attention to their specific needs. However, some customers also noted issues with product quality, describing ill-made cuts, inconsistent finishes, and incorrect placement of numbers on their items, leading to disappointment. A few other people also felt that the material was not as expected, being cardboard instead of hard plastic, raising concerns about long-term durability. Additionally, some reviewers experienced issues with order confirmation and had to follow up repeatedly for status updates.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the excellent quality,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Consumers generally express satisfaction with their orders. Many praise the smooth and stress-free ordering... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and outstanding products.... See more

Based on these reviews

Rated 5 out of 5 stars

Better Bidders the place to go for auction paddles! The quality is fantastic - we only replace paddles because people like the paw print shape and take them home. John has always been a pleasure... See more

Rated 5 out of 5 stars

We ordered custom bid paddles from Better Bidders for our “Ruts for Dinner” fundraiser, and they were absolutely perfect! The team created a unique bear paw shape that fit our wildlife sanctuary the... See more

Rated 5 out of 5 stars

I had a great experience working with John at Better Bidders. The product turned out great, thanks to the time and care that John put into the order coordination. I highly recommend Better Bidders for... See more

Rated 5 out of 5 stars

Better Bidders was very easy to work with, responded quickly and even quick shipped our items to make sure they arrived in time for our event. I highly reccomend Better Bidders and their auction padd... See more


Company details

  1. #5 of 6 best companies in Event Management Company
  2. #120 of 245 best companies in Business to Business Service

About Better Bidders Inc.

Written by the company

We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!

Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.

At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others.

Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do.

Reach out to us and find out for yourself!

John Murphy, Owner

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

630 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great first time experience

Great first time experience! John who was our account manager not only provided exemplary customer service but also gave helpful tips, and responded promptly to follow up questions. Kudos.

June 9, 2025
Rated 5 out of 5 stars

A Pleasure to work with Better Bidders

We were pleased to utilize Better Bidders for our Gala again this year. Their team was helpful and responsive with our order arriving on time. We were very happy with the quality of the product.

May 10, 2025
Rated 5 out of 5 stars

Better Bidders is great

Better Bidders is great! They always work with me when I have a tight deadline for events! The paddles we ordered from them are durable and have lasted through several events! Would definitely recommend them!

May 10, 2025
Rated 5 out of 5 stars

John made the ordering process…

John made the ordering process incredibly smooth and stress-free. He was thorough in understanding what we were looking for and took the time to explain everything clearly, including all the necessary details and measurements.

February 6, 2025
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Rated 5 out of 5 stars

Excellent Service and Product!

Better Bidders was very easy to work with, responded quickly and even quick shipped our items to make sure they arrived in time for our event. I highly reccomend Better Bidders and their auction paddles were perfect. Quality material, excellent durability and great size...all made our event a huge success!

May 10, 2025
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Rated 5 out of 5 stars

Happy Better Bidders Customer

I had a great experience working with John at Better Bidders. The product turned out great, thanks to the time and care that John put into the order coordination. I highly recommend Better Bidders for all of your needs-- they're super!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Our paddles were amazing! John was so helpful answering all our questions, providing samples, and having excellent shipping.

December 16, 2024
Rated 4 out of 5 stars

The products came in great and John was…

The products came in great and John was easy to get a hold of when needed. Only reason 4 out of 5 was because I had hoped our order would have been automatically confirmed and shipped when check was received but I had to call John to confirm the order which resulted in a really last minute & anxious delivery. Other than that, everything went great and the order count was accurate.

May 10, 2025
Rated 5 out of 5 stars

Wonderful Customer Care

I called Better Bidders in a panic. I was new to my job and had jumped right into organizing a Gala. John was amazing and very easy to work with. Thank you for all your help and understanding. Keep up the great work!

May 10, 2025
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Rated 5 out of 5 stars

Better Bidders the place to go for auction paddles!

Better Bidders the place to go for auction paddles!
The quality is fantastic - we only replace paddles because people like the paw print shape and take them home.
John has always been a pleasure to work with but this last time he went above and beyond for us. Two weeks before our Annual Gala, we found ourselves with 100 more RSVPs than we were anticipating which meant we didn't have enough auction paddles. He got us 66 paw shaped auction paddles in 5 days. He really saved the day.

May 1, 2025

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