Better Bidders Inc. Reviews 630

The personal attention to the needs of my event, and making sure the images we wanted on the paddles were clear, was excellent. I would completely recommend Better Bidders to anyone looking for auction paddles... Thank you to the Better Bidders team!

John was very helpful, we got our paddles on time, the quality is top notch and they look fantastic. Thank you John!

John was extremely helpful and responsive. He made sure he understood exactly what I needed, and sent the product that was needed

Really amazing customer service!
Great product and came as advertised.

Great product, high quality and excellent communication by company.

John was extremely helpful to work with and the product turned out great

Great quality and pricing. Always on time for our fundraisers.

The products we received were of excellent quality and very durable. My only "issues" was that the order did not come in on time for the intended event these were ordered for (due to misperception of the order,) nor did I receive an official order confirmation to determine the actual cost (including shipping) of the products until a month after the order has been placed. However, the company owner did contact me immediately after noticing the mistake and was able to rectify it afterwards.

Great service and communication.

Love Better Bidders. They are fast, responsive, and efficient!

Initially, John was very responsive and all was well through the ordering process.

Several weeks before our event, we left multiple voicemails and sent emails that were ignored. We were getting very nervous as to whether or not we would receive our paddles in time for our event.

John finally answered the phone one day just over a week before our event. He complained about how much he had to do, and how much it was going to cost him because he was going to have to send our order out on a priority basis. It sounded like he thought this was our fault. I had the impression that he wanted us to say, "Oh, gosh, we'll pay for expedited shipping." We didn't do so, though had we known from the beginning that we were going to have to pay for expedited shipping prior to placing the order, that would not have been an issue.

John also mentioned that "this always happens". My suggestion is that if this "always happens," change your due dates & deadlines for ordering so that you can meet them without causing your company additional expense.

The product itself was as advertised, we did receive the paddles in time and they looked great.

We use these paddles for research projects and they worked so well! We travel with these paddles and they are light weight and do not get destroyed or worn in the travel.

Easy to order and explain what was needed for a custom order. Order arrived on time. The auction paddles were clean and of great quality. Will be able to use many, many times!

Great work and on-time delivery.

The quality of work and great service are simply the best in the business!

Better Bidders was so great to work with! They were fast and made the process very smooth! We loved getting to see a proof before printing!

Thank you! John was wonderful to work with and very easy in corresponding.

This is the third time we have used Better Bidders services. John is always professional, prompt in his replies to our emails, and of course, provides a great product at a very good cost.

Product is of quality build. Customer service is also top notch lead time definitely is subjective.

Loved the quality, loved the vivid colors and how we were able to provide an image. John even matched the coloring on the paddle handle with the predominant background color of our custom image so it looked seamless.