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PawlyLab Co. Reviews 1

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TrustScore 3.5 out of 5

3.3

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At PawlyLab Co., we believe that something as simple as a walk shouldn’t feel stressful — for you or your dog. The brand started from a real problem: dogs pulling, choking, and turning everyday walks into something frustrating instead of enjoyable. Like many dog owners, we experienced it firsthand — and quickly realized that most products on the market weren’t actually solving the issue. So we decided to build something better. Our No-Pull Harness is designed to reduce pulling gently, without putting pressure on your dog’s neck or causing discomfort. It’s built with comfort, durability, and real-world use in mind — not just looks. But PawlyLab is more than just a product. We’re a small team of dog owners focused on making everyday life with your dog easier, calmer, and more connected. We listen closely to our customers, constantly improve based on feedback, and genuinely care about the experience you have — from the first click to the first walk. If there’s ever an issue, question, or concern, we’re here to help. Because at the end of the day, it’s all about helping you enjoy your time with your dog again.

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3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

Customer service is lacking

I order a free harness, mystery box and my pets name fr the harness. After I got them to taker off the premium products they make you go through when ordering. I never heard back with regard to my original order. I pretty much lost count of the emails sent to them regarding where my order is, i did get one response and they blames it on the “overwhelming” demand for the product. According the to tracking number there has been no movement on my order. I will be a month soon that i placed this order and once it hits that make i will attempt to cancel the order. Very disappointing. Will never order or recommend this company again.

PawlyLab Co.
ORDER #21680
You have received a refund
Total amount refunded: $54.90 USD. It may take up to 10 days for this refund to appear in your account.
Order summary

No-Pull Harness [Free Today] × 1
Red / S (15-25 lb)
Free
FREE Mystery Dog Box × 1
Free
Custom Name Patch × 1
$8.95
Upgrade To The Premium Harness (Less Rubbing) × 0
Removed 1 of 1
$0.00
Premium Bungee Leash × 0
Removed 1 of 1
$0.00
Subtotal
$8.95
Shipping
$15.95
Taxes
$0.00
Total
$24.90 USD
Visa (ending in 3220)
$24.90
Visa (ending in 3220)
$29.95
Visa (ending in 3220)
$24.95
Refund
Visa
-$24.90
Refund
Visa
-$29.95
Refund
Visa
-$0.05

March 12, 2026
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