Arrived two days after ordering. It was well packaged in a large box. The delivery man carried it into the house for me. We followed the instructions for finishing the assembly. Apart from the buttons... See more
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Review summary
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For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... See more
Ordered a mobility aid from their website. Good description of the product on the site. The order was processed within their stated time frame. The order was packed and protected well for delivery. Fa... See more
I needed a raised toilet seat as the one the NHS brought wouldn't fit. I found one on Better Independent Living that attaches with suckers, so no space needed at the side. It arrived very quickly.... See more
Company details
Written by the company
At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.
Contact info
Creamery Industrial Estate, Kenlis Road, PR3 1GD, Preston, United Kingdom
- 01524 888453
- contact@betterindependentliving.co.uk
- betterindependentliving.co.uk
4.7
Excellent
298 reviews
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Hasn’t replied to negative reviews
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Feeding dish is dangerous to use
Feeding dish is an accident waiting to happen. Put any downward pressure on the plate and it falls into the tank of very hot water. There should be a much wider rim for the plate to sit on. Impossible to use safely with a knife and fork. Perhaps some sort of perforated stand in the centre of the tank would help too. I certainly could not recommend this product.
April 11, 2026
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Amazing
Excellent high chair for my disability in the kitchen. Comfortable and easily built by my husband and so good that it's adjustable to your height. X
April 5, 2026
Easy ordering process and quick…
Easy ordering process and quick delivery.
Good products with accurate description.
March 25, 2026
Recieved goods on time and as promised
Thank you for sending the goods on time and for having the stock needed to complete my order on time, thank you for the excellent service
March 31, 2026
Unprompted review
Quick delivery
Quick delivery, well packaged, great product, super prices
March 27, 2026
Unprompted review
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Easy site to navigate
Easy site to navigate. Good prices. Speedy delivery.
Very happy with the folding commode. Easy to set up. Sturdy and takes up minimal space when folded.
March 27, 2026
Unprompted review
Very quick response
Very quick response. Item received extremely promptly. Item of good quality and good value.
March 20, 2026
Unprompted review
Very happy
Excellent service great prices good products will buy again from this company
March 20, 2026
Unprompted review
Quick service ad good price
March 4, 2026
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Prompt and well packed
March 16, 2026
Unprompted review
Everything was fine
March 16, 2026
Unprompted review
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Prompt despatch of the item ordered and…
Prompt despatch of the item ordered and plenty of updates regarding the delivery.
March 6, 2026
Unprompted review
Excellent service
Excellent service, correct goods, despatched and delivered quicker than expected.
February 16, 2026
Unprompted review
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Good setvice
February 2, 2026
Unprompted review
Perfect from start to finish
Ordered a walking spport trolley for my mom. Cheapest price. Quick delivery. Arrived as described. Fantastic.
January 31, 2026
Unprompted review
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