Better Music Reviews 

10,808
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more

Rated 5 out of 5 stars

Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars

Rated 5 out of 5 stars

Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more

Rated 5 out of 5 stars

Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more

Company details

  1. Musical Instrument Store
  2. Drum Store
  3. Guitar Store
  4. Musical Instrument Repair Shop
  5. Piano Store
  6. Sheet Music Store

Information provided by various external sources

First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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No recent history of asking for reviews

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4.4

All reviews

(10,808)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and advice …

Was looking for a Yamaha C40 guitar recommended for beginners. Saw that Better Music had stock as well a package deal at an attractive price. Spoke with Nathan who offered honest advice and arranged everything over the phone. Online is great but sometimes you need that extra information and confidence to proceed. Guitar was delivered promptly by courier. So, overall, a great experience. Highly recommended.

January 6, 2022
Unprompted review
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Rated 5 out of 5 stars

I was very happy with the whole…

I was very happy with the whole experience. It was easy to place an order, I received an instant confirmation of order received. It arrived within the specified timeframe. When I called to check on delivery status (I ordered last minute before Christmas) I was given a quick update and promised a follow up phone call soon and they did call me as promised providing all details and assured it will arrive in time. Excellent customer service, very friendly, reliable and very helpful.

January 3, 2022
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Rated 5 out of 5 stars

Great service and advice

Great service and advice. During lockdown I spoke remotely with a really helpful staff member, Matt, who put together a package of an instrument plus accessories and arranged on-time shipping. He sent photos and videos to help with the selection process.

December 31, 2021

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