I dealt with James Tucker & couldn't be happier. He was thorough, made me aware of lots of helpful points & explained options clearly. I was most happy with the lack of hard sell, he listened & tailor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Worked with Jack over several phone calls to review and amend my life and critical illness policies. He was extremely knowledgeable and professional, very helpful in answering questions and assisted m... See more
Better Protect reviewed my existing insurance policies and outlined what other cover was available. I was able to take out a policy to cover me to the age of 90. James at Better Protect was very know... See more
Jack was extremely helpful and knowledgeable. He genuinely cared about my circumstances and did his best to find me the best deal to renew my insurance I already had through them. Throughout the cal... See more
Company details
Information provided by various external sources
Better Protect is one of the UK’s leading protection brokers. We are non-advised as a business and will only provide an information only service. Our aim is to make sure that you aren’t paying more than you have to for your insurance.
Insurance Broker
Written by the company
- Better Protect are one of the UK’s leading independent protection brokers
- With thirty years’ experience, our team is here to help and will discuss your options with you. We won’t pressure you with unwanted sales calls, but work hard to find the best deal online to suit your needs, and when you’re ready we’ll do everything we can to get the right cover for you and your family. We provide an information only service to make the task of finding the right insurance product as easy and hassle free as possible. * We work directly with the top insurers * Specialist discounted rates * No pressure approach. No unwanted sales calls
Request a call back
Too busy to talk to us right now but keen to find out more about our products?
Text BETTER to 84433 for a call back.
Contact info
Inchora Limited, Inchora House, GU14 0LX, Farnborough, United Kingdom
- 02035401860
- customerservice@betterprotect.co.uk
- betterprotect.co.uk
Good customer service
October 6, 2023
Reply from Better Protect
Hi Alex, thank you for your 5-star review! We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again!
Reply from Better Protect
Hi Shaun, thank you so much for taking the time to leave us a 5-star review! We're pleased that you had such a great experience with us. All the best.
Washing machine fault
Engineer arrived on time and quickly diagnosed the problem. Replaced the faulty part which resolved the issue. Very good service.
December 15, 2023
Great 👍 very happy with the service
December 1, 2023
Unprompted review
Reply from Better Protect
Hi Adam, we're very pleased you are happy with the Service provided! Thank you for the 5* review! All the best.
An improved policy
Luke called and worked on an improved life assurance policy with some extra features and value. It was easy to do and helpful.
December 7, 2023
Unprompted review
Reply from Better Protect
Hi Graham, we are so glad to hear that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a 5-star review!
Very happy with the outcome every thing…
Very happy with the outcome every thing layed out and easy to follow.
So thankyou for all your time and effort.
November 28, 2023
Unprompted review
Reply from Better Protect
Hi Robert, thank you for taking the time to leave us a 5-star review! We're glad to have been able to help & wish you all the best!
GJames Tucker thankyou for being kind
James Tucker thankyou for being kind and patient you made a difficult thing easy. Thankyou once again
November 28, 2023
Unprompted review
Reply from Better Protect
Hi Shirley, thank you for such a wonderful review! I will ensure to pass on your kind words to James and we really appreciate you taking the time to share your feedback with us!
Very nice and knowledgeable man we…
Very nice and knowledgeable man we spoke too. Nothing to much trouble for him to explain. Credit to your company.
November 17, 2023
Unprompted review
Reply from Better Protect
Hi Adrian, thank you for your amazing 5-star rating! We are absolutely delighted that you have had a great experience with us. Thank you for taking the time to share your feedback with us. Best Wishes
A as in most things in life it's in the preparation for what comes next. thorough friendly comprehensive…
A thorough friendly comprehensive service and great value would recommend to everyone.
November 1, 2023
Unprompted review
Reply from Better Protect
Hi Adey, we appreciate you taking the time to share your experience with us, it’s so lovely to hear that you received such great service. We wish you all the best!
Everything was explained in detail so I…
Everything was explained in detail so I could understand
November 8, 2023
Reply from Better Protect
Hi Stu, we are so happy you were pleased with the service provided. Thank you for taking the time to leave us a 5 star review. We wish you all the best.
James was excellent and guided us…
James was excellent and guided us through our policy.
James also made sure the policy was right for us.
November 10, 2023
Unprompted review
Reply from Better Protect
Hi Mike, we are so glad to hear that we were able to help you and that you were happy with James' service! Thank you for taking the time to leave us a 5-star review! All the best.
James Tucker Advisor Extraordinaire
The representative was courteous and kind.
James Tucker was the gentleman's name.
Kind Regards,
Irene Falconer
November 10, 2023
Unprompted review
Reply from Better Protect
Hi Irene, thank you so much for your lovely 5 star review. I will pass your comments on to James. All the best!
Great service
Brilliant service I was treated very well and everything went smoothly. Had no problem with the advisor very polite can’t fault him.
October 5, 2023
Unprompted review
Reply from Better Protect
Hi Trevor, thank you for your amazing 5-star rating! We are absolutely delighted that you have had such a great experience with us. Thank you for taking the time to share your positive feedback. Best Wishes.
Great advice on what protection I need
September 1, 2023
Reply from Better Protect
Hi Jodie, we are so glad to hear that you were happy with our service! Thank you for taking the time to leave us a 5-star review! All the best.
Very easy to set up was talked through…
Very easy to set up was talked through every thing
November 6, 2023
Unprompted review
Reply from Better Protect
Hi Robert, thank you for taking the time to leave us a 5 star review. We're really pleased to hear that we were able to make the process smooth for you! We wish you all the best.
The service was absolutely excellent, marvellous
The service was absolutely marvellous, no doubt I am truly recommend
November 1, 2023
Unprompted review
Reply from Better Protect
Hi, we appreciate you taking the time to share your experience with us, it’s so lovely to hear that you received such great service. We wish you all the best!
Excellent service
We had very good advice and information about this our life insurance and critical illness cover. Very professional knowledgeable and very nice! Highly recommended
October 30, 2023
Unprompted review
Reply from Better Protect
Hi Liz, thank you for such a wonderful review! We are absolutely delighted that you have had such a great experience with us. All the best.
Great service
The service I received from Harvey was great from the first call and he was patient and was able to walk me through the different offerings, before making a decision
October 13, 2023
Unprompted review
Reply from Better Protect
Hi Andrew, we appreciate you taking the time to share your experience with us, it’s so lovely to hear that you received such great service. We wish you all the best!
I was really happy with James tucker…
I was really happy with James tucker nothing was too much trouble he took his time to make sure I understood everything and he was very patient with me I found him very helpful and pleasant he is a credit to the company and made my experience very easy
October 26, 2023
Unprompted review
Reply from Better Protect
Hi Nicola, thank you so much for such a wonderful review! I will ensure to pass on your kind words to James and we really appreciate you taking the time to share your feedback with us! All the best.
Great company !
I have been thinking of renewing my life policy, but kept putting it off, however, today I took a call from Tucker, such a calm nice guy, went through all the details, we had a laugh and got the policy sorted, hassle free, simple and will be recommending him and the company to my friends, also one more thing, I called back and the young lady who (Georgian) took my call knew why I was calling back, I didn’t have to explain myself at all, good communication within the company. Thank you.
October 26, 2023
Unprompted review
Reply from Better Protect
Hi Sharan, we really appreciate you taking the time to leave such a glowing review. We are so happy you were pleased with the service provided. We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. I will ensure to pass your lovely feedback to Georgia & James. Thank you again.
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